Different types of email notifications in Jira

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When reading about email notifications, you might have seen references to batchedseparate, and even other notifications. This page is here to tell you the difference.

Notifications about issues

The difference really only applies to notifications about issues in Jira. It came to life when Jira introduced batched issue notifications that aimed to reduce the amount of emails coming from Jira by grouping issue updates that occurred close together into a single summary email.

TypeJira versionDescription
Batched issue notifications

8.1 +

Default from Jira 8.4

Issue updates that occur close together are grouped and sent in a single email.

Separate issue notifications


Default up to Jira 8.4

Every issue update is sent in a separate email.

Still not sure?

You can also check which notifications your Jira instance is using by going to Administration > System > Batched email notifications. If the feature is on, you’re using batched issue notifications.

Other notifications

Notifications about other events don’t have different types as they always come in separate emails. This includes notifications like User created, User signup, Forgot password, Contact admin, Email from admin, etc. To put it shortly, it’s every notification that is not related to updates in your issues.

Last modified on Mar 22, 2021

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