Uninstalling Jira applications from Windows

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This page describes the procedure for uninstalling Jira, which had been installed using the Windows Installer.

If you wish to re-install Jira in "unattended mode", do not uninstall your previous installation of Jira just yet. See Using the silent installation feature for more information.

To uninstall Jira from Windows:

  1. Log in to Windows as the same user that was used to install Jira with the Windows Installer.
  2. Start the uninstaller by doing one of the following:
    • Click the Windows 'Start' menu > 'All Programs' > 'JIRA X.Y' > 'Uninstall JIRA X.Y'
      (where 'X.Y' refers to the installed version of JIRA that you are about to uninstall)
    • Open the Windows Control Panel, choose 'Add or Remove Programs' (on Windows XP) or 'Programs and Features' on (Windows 7/Vista), and then uninstall 'Jira X.Y' from the list of applications
    • Open the Windows command prompt, and do the following:
      1. Change directory cd to your Jira installation directory
      2. Run the uninstall.exe file
  3. Follow the prompts to uninstall Jira from your computer.

Note that:

  • The uninstaller will not delete the Jira home directory.
  • All log files that were generated while Jira was running will not be deleted.
  • All files within the Jira installation directory will be deleted (with the exception of the Tomcat log folder located in the Jira installation directory).
  • The uninstaller can be made to operate in unattended mode by specifying the -q option at the Windows command prompt — i.e. uninstall.exe -q
Last modified on Oct 6, 2022

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