Uninstalling Jira applications from Windows

On this page

Still need help?

The Atlassian Community is here for you.

Ask the community

This page describes the procedure for uninstalling Jira, which had been installed using the Windows Installer.

If you wish to re-install Jira in "unattended mode", do not uninstall your previous installation of Jira just yet. See Using the silent installation feature for more information.

To uninstall Jira from Windows:

  1. Log in to Windows as the same user that was used to install Jira with the Windows Installer.
  2. Start the uninstaller by doing one of the following:
    • Click the Windows 'Start' menu > 'All Programs' > 'JIRA X.Y' > 'Uninstall JIRA X.Y'
      (where 'X.Y' refers to the installed version of JIRA that you are about to uninstall)
      OR
    • Open the Windows Control Panel, choose 'Add or Remove Programs' (on Windows XP) or 'Programs and Features' on (Windows 7/Vista), and then uninstall 'Jira X.Y' from the list of applications
      OR
    • Open the Windows command prompt, and do the following:
      1. Change directory cd to your Jira installation directory
      2. Run the uninstall.exe file
  3. Follow the prompts to uninstall Jira from your computer.

Note that:

  • The uninstaller will not delete the Jira home directory.
  • All log files that were generated while Jira was running will not be deleted.
  • All files within the Jira installation directory will be deleted (with the exception of the Tomcat log folder located in the Jira installation directory).
  • The uninstaller can be made to operate in unattended mode by specifying the -q option at the Windows command prompt — i.e. uninstall.exe -q
Last modified on Oct 6, 2022

Was this helpful?

Yes
No
Provide feedback about this article
Powered by Confluence and Scroll Viewport.