Run Jira automation rules as another user

When configuring a rule, project admins and Jira admins have the option to change the rule actor, so that automation rules can be seen as being run by a real member of the team. For example, if an automation rule adds a comment to all issues in a sprint, a team lead may want to configure it so that the comment is added by them.

Before you begin

  • To manage project automation rules, you must be an admin of the project. 

  • To manage global automation rules, you must be a Jira admin.

Change the actor for a new rule

When creating a new rule, after you’ve finished configuring your rule’s components, select Rule details and change the actor under Actor.

Change the actor for an existing rule

  1. Navigate to the automation list.

    • For project automations, go to Project settings > Automation.

    • For global automations, go to Administration > System > Automation rules.

  2. Select the rule you want to configure.

  3. Under Actor, search for the user you want to select to be the actor for this rule. 

Things to remember

  • Notifications: The person you select as the new rule actor will receive an email notification to inform them of this change. They’ll also receive emails for each action that is performed on their behalf.

  • History: The person selected as the new rule actor will show as the person who performs each action executed by the rule. For example, if an automation rule is configured to edit each issue in a sprint, then the History tab on those issues will show the rule actor as having made those updates.

  • Making changes to a rule: Project admins can only make changes to a rule if they are the rule actor. If someone else is the rule actor, they must set the rule actor to be themselves before making changes. This restriction doesn’t apply to Jira admins.

Last modified on Nov 2, 2022

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