Bamboo build/deployment fails to download artifacts

Still need help?

The Atlassian Community is here for you.

Ask the community

Platform notice: Server and Data Center only. This article only applies to Atlassian products on the Server and Data Center platforms.

Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.

*Except Fisheye and Crucible


Bamboo repeatedly fails to download an artifact from the same plan.


Any bamboo supported version.


When a build/deployment tries to download an artifact, the action will fail and in the build/deployment log we will see a message similar to this one:

build/deployment log
simple   08-Feb-2022 11:38:26 Preparing to download plan result PROJ-PLAN-1 artifact: Non required shared artifact: [artifact_name], pattern: [*] anchored at: [artifact_name]
error 08-Feb-2022 11:38:26 Unable to download artifact Non required shared artifact: [artifact_name], pattern: [*] anchored at: [artifact_name]
agent log
INFO   | jvm 1    | 2022/02/08 11:50:02 | 2022-02-08 11:50:02,952 INFO [0-BAM::agent_name::Agent:pool-3-thread-1] [AbstractArtifactManager] Unable to retrieve artifact artifact_name for PROJ-PLAN-1 via No matching Artifact found.


Bamboo is reporting that the artifact is not available for download. There could be multiple reasons for this, for example:

  • The artifact for the latest build was deleted
  • The artifact for the latest build was tampered with or blocked (i.e. file permissions)
  • Something unexpected changed in the configuration that made the artifact download task obsolete.
  • Other


The solution of this problem could be solved by simply running a build again to generate the artifact.

Still having problems?

Contact Atlassian Support. We'll be happy to advise you. Please include as much detail as possible, where applicable:

  • Logs from the affected application (if applicable)
  • Screenshots of the error message (if they're not covered in logs)
  • Information about the steps you've taken previously

Last modified on Feb 28, 2022

Was this helpful?

Provide feedback about this article
Powered by Confluence and Scroll Viewport.