Bamboo build/deployment fails to download artifacts

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Platform notice: Server and Data Center only. This article only applies to Atlassian products on the server and data center platforms.


Bamboo repeatedly fails to download an artifact from the same plan.


Any bamboo supported version.


When a build/deployment tries to download an artifact, the action will fail and in the build/deployment log we will see a message similar to this one:

build/deployment log
simple   08-Feb-2022 11:38:26 Preparing to download plan result PROJ-PLAN-1 artifact: Non required shared artifact: [artifact_name], pattern: [*] anchored at: [artifact_name]
error 08-Feb-2022 11:38:26 Unable to download artifact Non required shared artifact: [artifact_name], pattern: [*] anchored at: [artifact_name]
agent log
INFO   | jvm 1    | 2022/02/08 11:50:02 | 2022-02-08 11:50:02,952 INFO [0-BAM::agent_name::Agent:pool-3-thread-1] [AbstractArtifactManager] Unable to retrieve artifact artifact_name for PROJ-PLAN-1 via No matching Artifact found.


Bamboo is reporting that the artifact is not available for download. There could be multiple reasons for this, for example:

  • The artifact for the latest build was deleted
  • The artifact for the latest build was tampered with or blocked (i.e. file permissions)
  • Something unexpected changed in the configuration that made the artifact download task obsolete.
  • Other


The solution of this problem could be solved by simply running a build again to generate the artifact.

Still having problems?

Contact Atlassian Support. We'll be happy to advise you. Please include as much detail as possible, where applicable:

  • Logs from the affected application (if applicable)
  • Screenshots of the error message (if they're not covered in logs)
  • Information about the steps you've taken previously

Last modified on Feb 28, 2022

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