Source code checkout fails on Windows agents due to WinSock error

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Platform Notice: Server and Data Center Only - This article only applies to Atlassian products on the server and data center platforms.

Problem

When running a build on Windows agents, the checkout fails with the following error in the atlassian-bamboo.log

2017-07-20 17:29:26,299 WARN [sshd-SshServer[1272c81]-nio2-thread-1] [Nio2Acceptor] Caught IOException while accepting incoming connection from /127.0.0.1:53265: An operation was attempted on something that is not a socket
java.io.IOException: An operation was attempted on something that is not a socket

Cause

This issue occurs because the WinSocks configuration needs to be refreshed to allow communication to and from the agent.

Resolution

  1. Open the Command Prompt with elevated permissions (Run as Admin)
  2. Run the following command at the command prompt: netsh winsock reset
  3. Press Enter, and restart the computer

Related bug tickets:

BAM-18569 - Getting issue details... STATUS

BAM-18570 - Getting issue details... STATUS

 

Last modified on Jul 21, 2017

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