Unable to create plan due to some library is unable to be loaded

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Symptoms

You would not be able to create Bamboo plan after the installation and the following appears in the atlassian-bamboo.log:

2014-01-21 11:31:06,659 WARN [finishsetupBackgroundThread] [ExternalProcessImpl] Failed to kill Windows process; falling back on Process.destroy()
java.lang.UnsatisfiedLinkError: Can't load library: C:\Program Files\Bamboo\atlassian-bamboo\WEB-INF\lib\winp.x64.dll
	at java.lang.ClassLoader.loadLibrary(ClassLoader.java:1706)
	at java.lang.Runtime.load0(Runtime.java:770)
	at java.lang.System.load(System.java:1003)
	at org.jvnet.winp.Native.loadDll(Native.java:167)
	...

Cause

Some of the library could not be loaded, either due to lack of permission or Bamboo Windows service is not installed correctly

Resolution

 

  1. Uninstall the current service
  2. Start a new command prompt as an administrator
  3. Navigate to the /bin directory
  4. Run the command:

    service.bat install
    
Last modified on Mar 30, 2016

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