After Configuring Bitbucket Server with SSL, Application Won't Start

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Problem

After configuring the SSL settings as per of the instructions Secure Bitbucket with Tomcat using SSL, Bitbucket Server won't start.

 

The following appears in the atlassian-bitbucket.log (or catalina.out for Bitbucket Server up to version 4.x):

04-May-2015 14:22:14.232 INFO [main] org.apache.coyote.AbstractProtocol.init Initializing ProtocolHandler ["http-nio-8443"
04-May-2015 14:22:14.488 SEVERE [main] org.apache.tomcat.util.net.jsse.JSSESocketFactory.getStore Failed to load keystore type JKS with path /var/atlassian/application-data/bitbucket/bitbucket.jks due to /var/atlassian/application-data/bitbucket/bitbucket.jks (No such file or directory)
 java.io.FileNotFoundException: /var/atlassian/application-data/bitbucket/bitbucket.jks (No such file or directory)
	at java.io.FileInputStream.open(Native Method)
	at java.io.FileInputStream.< init>(Unknown Source)
	at org.apache.tomcat.util.net.jsse.JSSESocketFactory.getStore(JSSESocketFactory.java:417)
	at org.apache.tomcat.util.net.jsse.JSSESocketFactory.getKeystore(JSSESocketFactory.java:323)
	at org.apache.tomcat.util.net.jsse.JSSESocketFactory.getKeyManagers(JSSESocketFactory.java:581)
	at org.apache.tomcat.util.net.jsse.JSSESocketFactory.getKeyManagers(JSSESocketFactory.java:521)
	at org.apache.tomcat.util.net.NioEndpoint.bind(NioEndpoint.java:363)
	at org.apache.tomcat.util.net.AbstractEndpoint.init(AbstractEndpoint.java:730)
	at org.apache.coyote.AbstractProtocol.init(AbstractProtocol.java:456)
	at org.apache.coyote.http11.AbstractHttp11JsseProtocol.init(AbstractHttp11JsseProtocol.java:120)
	at org.apache.catalina.connector.Connector.initInternal(Connector.java:960)
	at org.apache.catalina.util.LifecycleBase.init(LifecycleBase.java:102)
	at org.apache.catalina.core.StandardService.initInternal(StandardService.java:567)
	at org.apache.catalina.util.LifecycleBase.init(LifecycleBase.java:102)
	at org.apache.catalina.core.StandardServer.initInternal(StandardServer.java:842)
	at org.apache.catalina.util.LifecycleBase.init(LifecycleBase.java:102)
	at org.apache.catalina.startup.Catalina.load(Catalina.java:576)
	at org.apache.catalina.startup.Catalina.load(Catalina.java:599)
	at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
	at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
	at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
	at java.lang.reflect.Method.invoke(Unknown Source)
	at org.apache.catalina.startup.Bootstrap.load(Bootstrap.java:310)
	at org.apache.catalina.startup.Bootstrap.main(Bootstrap.java:484) 

Cause

Tomcat cannot load /var/atlassian/application-data/bitbucket/bitbucket.jks, likely because that path is incorrect.

Resolution

Last modified on Nov 2, 2018

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