Bitbucket Server Does Not Start - Failed to construct a URI for the NavBuilder from the current requests

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Problem

When running Bitbucket Server up to version 4.x, the application does not start and the following error can be seen immediately after the startup log entries in the atlassian-bitbucket.log:

2016-11-15 14:18:16,298 INFO  [spring-startup]  c.a.s.i.server.BuildInfoLogger Starting Bitbucket 4.9.1 (c721a6c built on Wed Aug 31 18:58:59 PDT 2016)
2016-11-15 14:18:16,299 INFO  [spring-startup]  c.a.s.i.server.BuildInfoLogger JVM: Oracle Corporation OpenJDK 64-Bit Server VM 1.8.0_111-b15
2016-11-15 14:18:16,328 INFO  [spring-startup]  c.a.s.internal.home.HomeLockAcquirer Successfully acquired lock on home directory /var/atlassian/application-data/bitbucket
2016-11-15 14:18:21,176 INFO  [spring-startup]  c.a.s.internal.home.HomeLockAcquirer Successfully acquired lock on home directory /var/atlassian/application-data/bitbucket/shared
 
...
...
...
 
2016-11-15 15:05:48,485 ERROR [http-nio-7990-exec-8] @19L870Ax905x2513x0 qwhtwm <IP>,<IP> "GET /projects/CEL/avatar.png HTTP/1.1" c.a.s.internal.nav.NavBuilderImpl Failed to construct a URI for the NavBuilder from the current requests. Defaulting to application properties.
java.net.URISyntaxException: Expected closing bracket for IPv6 address at index 14: http://[https://my.domain.com]
	at java.net.URI$Parser.fail(URI.java:2848) ~[na:1.8.0_111]
	at java.net.URI$Parser.failExpecting(URI.java:2854) ~[na:1.8.0_111]
	at java.net.URI$Parser.parseServer(URI.java:3231) ~[na:1.8.0_111]
	at java.net.URI$Parser.parseAuthority(URI.java:3155) ~[na:1.8.0_111]
	at java.net.URI$Parser.parseHierarchical(URI.java:3097) ~[na:1.8.0_111]
	at java.net.URI$Parser.parse(URI.java:3053) ~[na:1.8.0_111]
	at java.net.URI.< init>(URI.java:673) ~[na:1.8.0_111]
	at com.atlassian.stash.internal.nav.NavBuilderImpl.onRequestStarted(NavBuilderImpl.java:157) ~[classes/:na]
	at com.atlassian.event.internal.SingleParameterMethodListenerInvoker.invoke(SingleParameterMethodListenerInvoker.java:36) [atlassian-event-3.0.0.jar:na]
	at com.atlassian.event.internal.AsynchronousAbleEventDispatcher$1$1.run(AsynchronousAbleEventDispatcher.java:46) [atlassian-event-3.0.0.jar:na]
	at com.google.common.util.concurrent.MoreExecutors$DirectExecutorService.execute(MoreExecutors.java:299) [guava-18.0.jar:na]
	at com.atlassian.event.internal.AsynchronousAbleEventDispatcher.dispatch(AsynchronousAbleEventDispatcher.java:105) [atlassian-event-3.0.0.jar:na]
	at com.atlassian.event.internal.LockFreeEventPublisher$Publisher.dispatch(LockFreeEventPublisher.java:260) [atlassian-event-3.0.0.jar:na]
	at com.atlassian.event.internal.LockFreeEventPublisher.publish(LockFreeEventPublisher.java:102) [atlassian-event-3.0.0.jar:na]
	at com.atlassian.stash.internal.event.TransactionAwareEventPublisher.internalPublish(TransactionAwareEventPublisher.java:155) [bitbucket-platform-4.9.1.jar:na]
	at com.atlassian.stash.internal.event.TransactionAwareEventPublisher.publish(TransactionAwareEventPublisher.java:99) [bitbucket-platform-4.9.1.jar:na]
	at com.atlassian.stash.internal.request.DefaultRequestManager.doAsRequest(DefaultRequestManager.java:78) [bitbucket-service-impl-4.9.1.jar:na]
	at com.atlassian.stash.internal.hazelcast.ConfigurableWebFilter.doFilter(ConfigurableWebFilter.java:38) [classes/:na]
	at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142) [na:1.8.0_111]
	at java.lang.Thread.run(Thread.java:745) [na:1.8.0_111]
	... 36 frames trimmed 

Cause

The specific stack trace above was caused by a misconfiguration of the server.xml This is the most likely cause of such issues, although incorrect proxy rewrites could also cause such issue.

After configuring the instance with a reverse proxy, the Connector was configured this way, which caused the issue:

        <Connector port="7990" protocol="HTTP/1.1"
                   connectionTimeout="20000"
                   useBodyEncodingForURI="true"
                   proxyName="https://mydomain.com"
		   redirectPort="443"
                   compression="on"
                   compressableMimeType="text/html,text/xml,text/plain,text/css,application/json,application/javascript,application/x-javascript" />

Resolution

The value for proxyName is incorrect in the configuration above. If you were configuring Bitbucket Server to have a reverse proxy by following one of our docmentation, for example: Securing Bitbucket Server with Apache using SSL, we request you add all these parameters plus the value for proxyName was incorrect: redirectPort, scheme, proxyName and proxyPort.

Therefore, fixing the configuration above to the one below and restarting the instance fixes the issue:

<Connector port="7990"
     protocol="HTTP/1.1"
     connectionTimeout="20000"
     useBodyEncodingForURI="true"
     redirectPort="443"
     compression="on"
     compressableMimeType="text/html,text/xml,text/plain,text/css,application/json,application/javascript,application/x-javascript"
     secure="true"
     scheme="https"
     proxyName="bitbucket.ultra.me" 
     proxyPort="443" />

 

 

Last modified on May 2, 2017

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