Bitbucket Server fails to start: Perl does not seem to be installed

Still need help?

The Atlassian Community is here for you.

Ask the community

Symptoms

Bitbucket Server fails to start with an error message like the following:

The logs will also include an error, which may be one of the following:

2012-07-10 14:31:33,656 ERROR [main]  c.a.s.i.scm.PluginScmClientProvider Perl does not seem to be installed.

Or

2012-07-10 14:31:33,656 ERROR [main]  c.a.s.i.scm.PluginScmClientProvider You have an invalid version of Perl installed (v5.7.2). The minimum version of Perl required is v5.8.8.

Cause

Bitbucket Server uses Perl to enable hooks in Bitbucket Server 2.0, which in turn enables important functionality like branch permissions. To ensure that Bitbucket Server is running in a correct environment we check for the existence of Perl on startup and fail if it cannot be found, or the version is not correct.

Bitbucket Server requires at least Perl 5.8.8, and is almost certain not to work with Perl 6.

Resolution

Ensure that the correct version of Perl is installed, and is available on the $PATH or %PATH% and restart Bitbucket Server.

For Windows make sure all the steps have been followed under Install Bitbucket Server from an archive file.

Last modified on Mar 30, 2016

Was this helpful?

Yes
No
Provide feedback about this article
Powered by Confluence and Scroll Viewport.