Commit build status is always red even if other builds succeed

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Platform notice: Server and Data Center only. This article only applies to Atlassian products on the Server and Data Center platforms.

Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.

*Except Fisheye and Crucible

Problem

If successive builds are run against the same commit using a CI other than Atlassian Bamboo and one of them is red (meaning 'failed'), the overall status of the commit remains red.

For example, see the screen below:

Although newer builds were successfully run against that commit, as you can see on the screen above, the failed build is the one that prevails on the commit screen.

Cause

Although this sounds like a problem, it is not. We've discovered on two occasions that this is caused by how the CI system reports the build status to Bitbucket Server and a misinterpretation of why Bitbucket Server shows a list of build statuses for the same commit.

To understand what is causing this, we need to clarify how Bitbucket Server works and why it has a list of builds for a single commit.

The intention with having a list of builds per commit in the build history popup is to capture multiple different test/build/deploy runs rather than successive attempts at the same build – which Bitbucket Server expects always to have the same result as a commit is an immutable set of files. For example, you might see that your separate unit test job and functional test job are passing, but your job to deploy to a staging server is not, and this would show three different build statuses, no matter how many attempts were made for a given commit. That is why when at least one of the builds fails, Bitbucket Server will report that commit as having failed in the overall build status.

This page explains how the build notification REST API works in more detail: https://developer.atlassian.com/server/bitbucket/how-tos/updating-build-status-for-commits/

Bitbucket Server is designed this way because, for a given commit, a build result should (in theory) be the same every time for a given state of the code base. Of course, things can go wrong in a build environment that isn't related to the code itself, so Bitbucket Server will happily accept an updated status notification for the same build again, showing the most recent result. With Atlassian's build system (Bamboo), we include the build number in the status description to provide a visual indication, but not in the build key (see link above for more details on "build number" and "build key"). This design is also influenced by the behaviour of pull requests where restrictions can be implemented on the build status.

We've found this incorrect behaviour in two scenarios:

Resolution

  • Scenario 1:
    To get around this, configure your Jenkins plugin with "keep repeated builds in bitbucket" checked. See this discussion for more details.

  • Scenario 2:
    The equivalent option is the "Only show the latest build status for each commit". Check this option for the expected behaviour. Refer to the TeamCity plugin page to view that option.

  • Scenario 3:

    You have to stop sending the build key. This behaviour will happen if your CI passes different build keys every time, generating a history on the Bitbucket Server. 

    As explained before:

    With Atlassian's build system (Bamboo), we include the build number in the status description to provide a visual indication, but not in the build key (see this link for more details on "build number" and "build key").

    From our documentation, this is what you seem to be doing:

    Multiple builds

    If a single commit was built by multiple build plans, you can POST multiple results for the same commit. Each result must have a different key attribute.

    What you are trying to achieve is:

    Updating build results

    Bitbucket Server stores one build result for each key per commit, so you can update a previous build result by sending a request with:

    • the same commit hash; and
    • the same key attribute.

    The new result will replace the previously submitted build result for that commit hash and key.

    If the resolution does not work, please get in touch with Atlassian Support.

Last modified on Jun 4, 2024

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