Problem

When Bitbucket Server is running on a Windows OS, if there is more than one host that needs to bypass the outgoing proxy and you have configured Bitbucket Server to use an outbound proxy with the -Dhttp.nonProxyHosts JVM argument, connections to those sites are not bypassing the proxy and the connection between the application running on those servers and Bitbucket Server is failing.

Environment

• Bitbucket Server running on Windows OS only

Diagnosis

The error messages in the logs will vary based on what application you are connecting to.  Removing the -Dhttp.nonProxyHosts setting from the Java arguments allows for Bitbucket Server to communicate with the servers correctly (but causes features like manage add-ons to loose connection to the Marketplace.

Cause

The -Dhttp.nonProxyHosts setting for Java is defined incorrectly.

Resolution

Change the

-Dhttp.nonProxyHosts=localhost|additionalhost1|*.yourdoman.com 

OR

-Dhttp.nonProxyHosts="localhost\|additionalhost1\|*.yourdomain.com" 

TO

-Dhttp.nonProxyHosts="localhost|additionalhost1|*.yourdomain.com"

(Note that the entire list of exceptions is enclosed in the " characters and the | (or) is not escaped with the \ character

To change this setting for Bitbucket Server Running as a process, .

1. Stop Bitbucket Server
2. Edit the <Bitbucket Server_Install>\bin\setenv.bat file
3. Modify the -Dhttp.nonProxyHosts setting
4. Save the file
5. Start Bitbucket Server

To change this setting for Bitbucket Server running as a service:

1. Stop Bitbucket Server Service
2. At a CMD prompt, change to the <Bitbucket Server_Install>/bin directory
3. Run tomcat8w.exe //ES//ServiceName (Default ServiceName is AtlassianBitbucket Server)
4. Click on the Java Tab
5. Edit the -Dhttp.nonProxyHosts setting
6. Save
7. Start the Bitbucket Server Service

This KB does not apply to Bitbucket Server running on Linux OS's.