Linux installer fails with "java.lang.NoClassDefFoundError: Could not initialize class sun.awt.X11GraphicsEnvironment" error

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Platform notice: Server and Data Center only. This article only applies to Atlassian products on the Server and Data Center platforms.

Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.

*Except Fisheye and Crucible

Problem

When running the Linux installer, it fails with the following error message:


# ./atlassian-bitbucket-4.14.4-x64.bin
Starting Installer ...
X11 connection rejected because of wrong authentication.
java.lang.NoClassDefFoundError: Could not initialize class sun.awt.X11GraphicsEnvironment
at java.lang.Class.forName0(Native Method)
at java.lang.Class.forName(Class.java:264)
at java.awt.GraphicsEnvironment.createGE(GraphicsEnvironment.java:103)
at java.awt.GraphicsEnvironment.getLocalGraphicsEnvironment(GraphicsEnvironment.java:82)
at sun.awt.X11.XToolkit.<clinit>(XToolkit.java:126)
at java.lang.Class.forName0(Native Method)
at java.lang.Class.forName(Class.java:264)
at java.awt.Toolkit$2.run(Toolkit.java:860)
at java.awt.Toolkit$2.run(Toolkit.java:855)
at java.security.AccessController.doPrivileged(Native Method)
at java.awt.Toolkit.getDefaultToolkit(Toolkit.java:854)
at sun.swing.SwingUtilities2.getSystemMnemonicKeyMask(SwingUtilities2.java:2020)
at javax.swing.plaf.basic.BasicLookAndFeel.initComponentDefaults(BasicLookAndFeel.java:1158)
at javax.swing.plaf.metal.MetalLookAndFeel.initComponentDefaults(MetalLookAndFeel.java:431)
at javax.swing.plaf.basic.BasicLookAndFeel.getDefaults(BasicLookAndFeel.java:148)
at javax.swing.plaf.metal.MetalLookAndFeel.getDefaults(MetalLookAndFeel.java:1577)
at javax.swing.UIManager.setLookAndFeel(UIManager.java:539)
at javax.swing.UIManager.setLookAndFeel(UIManager.java:579)
at javax.swing.UIManager.initializeDefaultLAF(UIManager.java:1349)
at javax.swing.UIManager.initialize(UIManager.java:1459)
at javax.swing.UIManager.maybeInitialize(UIManager.java:1426)
at javax.swing.UIManager.getUI(UIManager.java:1006)
at javax.swing.JPanel.updateUI(JPanel.java:126)
at javax.swing.JPanel.<init>(JPanel.java:86)
at javax.swing.JPanel.<init>(JPanel.java:109)
at javax.swing.JPanel.<init>(JPanel.java:117)
at com.install4j.runtime.installer.frontend.FormPanel.<init>(FormPanel.java:50)
at com.install4j.runtime.installer.frontend.headless.AbstractHeadlessScreenExecutor.init(AbstractHeadlessScreenExecutor.java:67)
at com.install4j.runtime.installer.frontend.headless.ConsoleScreenExecutor.<init>(ConsoleScreenExecutor.java:24)
at com.install4j.runtime.installer.frontend.headless.InstallerConsoleScreenExecutor.<init>(InstallerConsoleScreenExecutor.java:6)
at com.install4j.runtime.installer.Installer.getScreenExecutor(Installer.java:92)
at com.install4j.runtime.installer.Installer.runInProcess(Installer.java:58)
at com.install4j.runtime.installer.Installer.main(Installer.java:46)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:498)
at com.exe4j.runtime.LauncherEngine.launch(LauncherEngine.java:65)
at com.install4j.runtime.launcher.UnixLauncher.main(UnixLauncher.java:57)
An error occurred:
java.lang.NoClassDefFoundError: Could not initialize class sun.awt.X11GraphicsEnvironment
Error log: /tmp/install4jError5929294872178657913.log
java.lang.NoClassDefFoundError: Could not initialize class sun.awt.X11GraphicsEnvironment
at java.lang.Class.forName0(Native Method)
at java.lang.Class.forName(Class.java:264)
at java.awt.GraphicsEnvironment.createGE(GraphicsEnvironment.java:103)
at java.awt.GraphicsEnvironment.getLocalGraphicsEnvironment(GraphicsEnvironment.java:82)
at sun.awt.X11.XToolkit.<clinit>(XToolkit.java:126)
at java.lang.Class.forName0(Native Method)
at java.lang.Class.forName(Class.java:264)
at java.awt.Toolkit$2.run(Toolkit.java:860)
at java.awt.Toolkit$2.run(Toolkit.java:855)
at java.security.AccessController.doPrivileged(Native Method)
at java.awt.Toolkit.getDefaultToolkit(Toolkit.java:854)
at sun.swing.SwingUtilities2.getSystemMnemonicKeyMask(SwingUtilities2.java:2020)
at javax.swing.plaf.basic.BasicLookAndFeel.initComponentDefaults(BasicLookAndFeel.java:1158)
at javax.swing.plaf.metal.MetalLookAndFeel.initComponentDefaults(MetalLookAndFeel.java:431)
at javax.swing.plaf.basic.BasicLookAndFeel.getDefaults(BasicLookAndFeel.java:148)
at javax.swing.plaf.metal.MetalLookAndFeel.getDefaults(MetalLookAndFeel.java:1577)
at javax.swing.UIManager.setLookAndFeel(UIManager.java:539)
at javax.swing.UIManager.setLookAndFeel(UIManager.java:579)
at javax.swing.UIManager.initializeDefaultLAF(UIManager.java:1349)
at javax.swing.UIManager.initialize(UIManager.java:1459)
at javax.swing.UIManager.maybeInitialize(UIManager.java:1426)
at javax.swing.UIManager.getUI(UIManager.java:1006)
at javax.swing.JPanel.updateUI(JPanel.java:126)
at javax.swing.JPanel.<init>(JPanel.java:86)
at javax.swing.JPanel.<init>(JPanel.java:109)
at javax.swing.JPanel.<init>(JPanel.java:117)
at com.install4j.runtime.installer.frontend.FormPanel.<init>(FormPanel.java:50)
at com.install4j.runtime.installer.frontend.headless.AbstractHeadlessScreenExecutor.init(AbstractHeadlessScreenExecutor.java:67)
at com.install4j.runtime.installer.frontend.headless.ConsoleScreenExecutor.<init>(ConsoleScreenExecutor.java:24)
at com.install4j.runtime.installer.frontend.headless.InstallerConsoleScreenExecutor.<init>(InstallerConsoleScreenExecutor.java:6)
at com.install4j.runtime.installer.Installer.getScreenExecutor(Installer.java:92)
at com.install4j.runtime.installer.Installer.runInProcess(Installer.java:58)
at com.install4j.runtime.installer.Installer.main(Installer.java:46)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:498)
at com.exe4j.runtime.LauncherEngine.launch(LauncherEngine.java:65)
at com.install4j.runtime.launcher.UnixLauncher.main(UnixLauncher.java:57)

Cause

This error can be caused by various factors.

Resolution

There are actually five possible resolutions:

  1. Make sure that you are not running out of disk space

    Run df and make sure you have sufficient disk space:

    $ df -H

    If you are low on disk space remove unnecessary files from your system or increase the disk size.

  2. Make sure that ~/.Xauthority is owned by you
    Run the following command to find ownership:

    $ ls -l ~/.Xauthority

    Run chown and chmod to fix permission problems:

    $ chown user:group ~/.Xauthority
$ chmod 0600 ~/.Xauthority

    Replacing user:group with your actual user name and group name.

  3. Make sure that X11 SSHD forwarding is enabled

    Make sure that the following line exists in sshd_config file:

    $ grep X11Forwarding /etc/ssh/sshd_config

    Sample output:

    X11Forwarding yes

    If X11 is disabled then add the following line to sshd_config and restart the ssh server:

    X11Forwarding yes

  4. Make sure that X11 client forwarding is enabled

    Make sure your local ssh_config has the following lines:

    Host *
ForwardX11 yes

    Finally, login to the remote server and run X11 as follows from your Linux system:

    ssh -X user@remote.box.example.com xeyes

  5. Prevent X11 altogether with "-x" (lowercase)

    ssh -x user@remote.box.example.com

    This will allow you to start/complete the install all via the command line, negating the need for X11


Last modified on Sep 21, 2021

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