Problem

On first accessing Bitbucket Server after installation on Windows (using the internal database for 1.2 and higher), an error like the following is shown:

Possible cause

There may be multiple possible causes for this issue. This article deals with the following:

• The user running Bitbucket Server does not have the "Modify" permission on the BITBUCKET_HOME.

Resolution

Do the following:

• If you are not sure where your BITBUCKET_HOME folder is,
  
  • open the folder where you installed Bitbucket Server,
  • open setenv.bat, and look for the line: set BITBUCKET_HOME=...
• Then,
  
  • Stop Bitbucket Server,
  • Navigate to your BITBUCKET_HOME with Windows Explorer,
  • Right click on the folder, and click on the Properties,
  • in the Properties window, click on the tab Security,
  • Underneath the Group or user names list, click on the Edit button,
  • Click on the user account used to run Bitbucket Server, and in the Permissions for ... list, make sure all the checkboxes Modify, Read & execute, List folder contents, Read, Write are checked in the Allow column,
  • Click on OK to close the Permissions windows, and then on OK on the Properties windows, to make the permissions effective
  • Restart Bitbucket Server