This database is not supported on your current license when setting up Bitbucket DC with Aurora DB

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Platform Notice: Data Center - This article applies to Atlassian products on the Data Center platform.

Note that this knowledge base article was created for the Data Center version of the product. Data Center knowledge base articles for non-Data Center-specific features may also work for Server versions of the product, however they have not been tested. Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.

*Except Fisheye and Crucible

Problem

Aurora DB is only supported by Bitbucket Data Center. When running through initial setup of a Datacenter instance, the setup wizard asks for the database before the licence. As Aurora DB requires a Datacenter licence, connecting to the Aurora DB fails with the message similar to:

"The target database is Amazon Aurora PostgreSQL 9.6.12. This database is not supported on your current license."

Workaround

In order to complete the setup wizard, we will need to use the internal database, then migrate after the setup wizard is done.

    1. Complete Setup with "Database: Internal" Selected.
    2. Log in to Bitbucket Server.
    3. In the administration area, click Database (under 'Settings').
    4. Click Migrate database and follow the instructions to migrate to Aurora DB.

Resolution

The issue is currently being tracked by  BSERV-12229 - Getting issue details... STATUS


Description
Product
Last modified on Jul 17, 2020

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