Unable to access Bitbucket Server during installation

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Symptoms

New Bitbucket Server Installation. When Bitbucket Server is started, unable to access it from the browser.

The following appears in the localhost.<date>.log:

Jan 09, 2013 10:55:09 AM org.apache.catalina.core.ApplicationContext log
INFO: No Spring WebApplicationInitializer types detected on classpath
Jan 09, 2013 10:55:09 AM org.apache.catalina.core.StandardContext listenerStart
SEVERE: Error configuring application listener of class com.atlassian.bitbucket.internal.logback.web.LogbackConfigListener
java.lang.ClassNotFoundException: com.atlassian.bitbucket.internal.logback.web.LogbackConfigListener
	at org.apache.catalina.loader.WebappClassLoader.loadClass(WebappClassLoader.java:1714)
	at org.apache.catalina.loader.WebappClassLoader.loadClass(WebappClassLoader.java:1559)
	at org.apache.catalina.core.DefaultInstanceManager.loadClass(DefaultInstanceManager.java:532)

Cause

Due to file path character limitation, Bitbucket Server files are not extracted successfully from the compressed file. Some files are missing such as BITBUCKET_INSTALL/atlassian-bitbucket/WEB-INF/classes/com.atlassian.bitbucket/internal/johnson: HomeApplicationEventCheck.class

Resolution

Extract the compressed file from the command line.

Last modified on Mar 30, 2016

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