Symptoms

After installing and starting Bitbucket Server for the first time, you're unable to access the server on http://<SERVER_NAME>:7990/

The catalina.out indicates that server started without error:

INFO: Starting Servlet Engine: Apache Tomcat/7.0.54
Aug 06, 2014 8:58:05 PM org.apache.coyote.AbstractProtocol start
INFO: Starting ProtocolHandler ["http-bio-7990"]
Aug 06, 2014 8:58:05 PM org.apache.catalina.startup.Catalina start
INFO: Server startup in 13332 ms

Diagnosis

Check that port 7990 is allowing incoming connections:

sudo iptables -L

Cause

You're unable to access the server because the firewall is preventing connections on port 7990.

Resolution

• Allow incoming connections on port 7990 by running the following command:

  sudo iptables -I INPUT -p tcp --dport 7990 -j ACCEPT