You don't have permission to access file on this server

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Symptoms

In Bitbucket Server (up to version 4.x), when trying to browse the UI to view files under certain directories (i.e. WEB-INF), an error is shown:

Forbidden
You don't have permission to access /projects/CIET/repos/event-app/browse/webapp/src/main/webapp/WEB-INF/web.xml on this server.

Cause

A configuration in your reverse proxy is blocking the access to certain URLs. If you are using Apache, look out for configurations in httpd.conf like:

<Proxy */projects/CIET/repos/event-app/browse/webapp/src/main/webapp/WEB-INF>
    Order Deny,Allow
    Deny from all
</Proxy>

or

<LocationMatch "/WEB-INF/">
deny from all
</LocationMatch>

<LocationMatch "/META-INF/">
deny from all
</LocationMatch>

Resolution

Configure your reverse proxy to allow requests to those URLs.

Last modified on Apr 20, 2017

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