• Atlassian Cloud
• Confluence
• Jira Service Desk
• Jira Software
• Portfolio
• Jira platform

Easier switching between apps

The application navigator has had a visual refresh and some improvements to help you get to your work quicker. You can now use the navigator to:

• Quickly switch between Jira Projects and Confluence spaces you've recently worked on
• Navigate to your new home (in labs): One place to help you find all your Jira issues or Confluence pages that you've been working on.

Custom emojis

Remove any custom emoji from your site and toggle the ability of your site's users to upload new custom emojis.

Organizations for verified domains and accounts

We've introduced 'organization' as a way to manage your verified domains and user accounts. You can subscribe to Identity Manager and apply security policies on all your managed accounts.

Identity Manager is free to try for a limited time. Learn more about Identity Manager's Early Access Program.

Disable support for creating nested tables in TinyMCE

As we work on creating a more stable editing experience, we will no longer be supporting nested tables - that is, a table within a list, block quotes, or another table.

Existing nested tables will not be affected, but you won't be able to create new nested tables.

Easier switching between apps

The application navigator has had a visual refresh and some improvements to help you get to your work quicker. You can now use the navigator to:

• Quickly switch between Jira Projects and Confluence spaces you've recently worked on
• Navigate to your new home (in labs): One place to help you find all your Jira issues or Confluence pages that you've been working on.

The new Confluence experience

Confluence has a slick new look and sidebar navigation to help you create, find, collaborate on, and resume your work more quickly.

Login-free portal

Users can view the customer portal, read knowledge base articles, and send requests without logging in. Learn more on the Jira Service Desk blog.

Requests can now be automated by time in a certain status

You can now automate the handling of requests based on the time they have been in a certain status.  In the automation settings, you will find a new WHEN action that allows you to specify the status and the amount of time of the requests you'd like to manage. Adding in a THEN action afterwards will allow you to take action on those requests like transitioning an issue to 'closed' or prompting for a comment.

New field for displaying the language in which a request was raised

For Service Desks that have enabled language support, you will now be able to see which language a request was written in with the new "request language" field. The language of the request is automatically detected. This field is searchable with JQL and will make it easier to assign requests to those best able to respond.

Easier switching between apps

The application navigator has had a visual refresh and some improvements to help you get to your work quicker. You can now use the navigator to:

• Quickly switch between Jira Projects and Confluence spaces you've recently worked on
• Navigate to your new home (in labs): One place to help you find all your Jira issues or Confluence pages that you've been working on.

Agility boards: Create an issue anywhere on the board

You can now create issues anywhere on an agility board - whether it's at the top of a column, the bottom of a column, or even between two existing issues.

Agility boards: Select multiple issues

On agility boards, you can now select multiple issues and move them all to another column in one go.

Your new issue hasn't vanished – it's hidden by your board's filter

While viewing your board through a specific filter, you can create a new issue that doesn't match the filter; we'll let you know that the new issue has been successfully created, even though it'll be hidden by your current filter.

Agility boards: Project settings

You can now access project settings for all agility projects.

Boards display a maximum of 5000 issues

To reduce slow load times and accelerate your Jira experience, boards will now display a maximum of 5000 issues at a time. If your board tries to display more than 5000 issues, you'll be prompted to update your filters.

Agility boards: Creating an issue that is hidden by the filter

An update for when you create an issue on your board. If your newly created issue is hidden by your current filter, we'll let you know, and give you the option of viewing it immediately.

Create issues directly on your agility board, between existing issues

The agility board lets you create multiple issues directly on your board between existing issues.

Agility boards: Display information from development tools

Cards on your agility boards will now display information from your development tools. Check it out by connecting your repo.

Agility boards: Column limits

You can now add maximum issue limits to each column on your agility boards.

Agility boards: View all completed issues

You can now see all the issues you've completed on your agility board in one big list. Hit ** Looking for an older issue? ** in the Done column to take a look.

Portfolio Parent Link custom field now supports the IS operator

You can now use the IS operator when searching for the parent custom field in the Jira issue search (JQL).

Learn more about this feature here.

The Team custom field now supports the IS operator and displays sub-tasks

• We now support the IS operator for the team custom field. 
• Searching for the team custom field now also displays matching sub-tasks. JPOCLOUD-1695 - Getting issue details... STATUS

Learn more about this feature here.

Search improvements

See a list of your recently viewed items when you click in the Search field in the header, and see results appear in real time as you type.

New Jira experience: Sidebar navigation

We're rolling out a new experience for you and your teams. If you have the new experience on your Jira site, take a look at this guide to see what's new and what's changed.

Boards in quick search

Boards appear in the quick search in the new Jira experience. If you already have the new experience on your Jira site, read this guide to learn about it.

New issue view: Jira Software boards

Quickly view and update issue details in our new issue view for your software boards. Select an issue on your board and it opens in a new pop-up dialog instead of the previous sidebar view. We're rolling this out gradually, so you may not see it on your site just yet.

We're adding new features and refining the design all the time, so click Give feedback on the issue view to let us know what you think.

The new Jira experience

We're rolling out a new Jira experience to our Jira Cloud customers. If you already have it on your site, read this guide to learn about it.

Jira global settings have moved

We've made a few layout changes that include:

• New dark-blue sidebar

• The settings top navigation bar has been placed in the new sidebar

• New font, font colors, button colors, change link colors, and margin - padding changes.

Learn more about the new Jira experience here.

Comment reactions

React to comments in Jira Core. Save those "+1" and "Thanks" comments for later and add a reaction instead

New issue view: Optimistic transitions

Faster issue transitions in the new board issue view. No more sitting around waiting for that transition to happen.

New issue view: Attachments panel

Add attachments directly to the new board issue view, without needing to add them in the description or comments. Click the quick-add paperclip icon under the issue summary to get started.

New issue view: Consistent image appearance in view and edit

We've improved the way we show images and other media in descriptions and comments in the new issue view. Now they look the same whether you're editing or viewing the issue.

Changes to projects

If you've opted into the new Jira experience, you can quickly move between your most recent projects from the project sidebar. Select the arrow next to the current project's name and avatar to try it out.

New issue view: Create subtasks

Capture everything that needs to be done by creating subtasks in the new issue view. Click the quick-add  under the issue summary to start adding subtasks.

New issue view: Backlog

Take advantage of our simpler, more consistent issue view when planning your next sprint or grooming your backlog. Please note, this feature isn't available for all sites yet. We're rolling it out slowly, so don't worry if you don't see it just yet.

New issue view: Custom fields

See and edit these custom field types in the new issue view:

• Number
• List with single select
• Single-line text
• Multi-line text
• Labels
• User picker
• URL
• Date picker
• Group picker (single and multi)

New issue view: Hide subtasks when they're done

In the new issue view, choose ••• > Hide done to hide the subtask on the parent issue when it's transitioned to done.

New issue view: Reorder subtasks

Drag and drop subtasks to arrange them the way you want in the new board issue view.

Invite new people to Jira projects by email

When adding people to projects, Jira admins can invite people to join their Atlassian site.

New issue view: Quicker opening subtasks

Click a subtask in the new issue view, and it'll appear in the same dialog rather than loading a whole new one. Time-saving win!

New issue view: Jira mobile

The improved usability and consistency of our new issue view is now on mobile too. Get the same great experience, regardless of device.

New issue view: Saves your content when you can't

If the new issue view or your browser tab closes unexpectedly, you won't lose your content. We now keep unsaved changes to the description or comments safely tucked away, and they'll be there next time you open the issue.

New issue view: Resize in backlog

Like to give the issue details more room when working in your backlog? Have it your way by dragging the border between your backlog and the new issue view to resize the columns. The new issue view is one column by default in the backlog, but it'll change to 2 columns (like the board view) if you make it wide enough.

New issue view: Flagged field

See a Flagged indicator for flagged issues next to the status in the new issue view.