• Atlassian Cloud
• Jira platform
• Jira Software
• Jira Service Desk
• Confluence

Email users with suggested account changes

From the Change details button, you can suggest that a user changes their account details to make their profile more consistent and easier to identify. Read more about administering Atlassian accounts.

Give your users a Trusted permission

From a user's Permission options, select Trusted to give certain users more responsibility. These users will be able to install and configure new products on your site and invite new users themselves.

Updated URL for your site

Your site has a new URL that it redirects to admin.atlassian.com.

New issue view: View fields in tabs

Fields arranged in tabs in the old issue view now appear in "glances" in the new issue view. Look for the tab name when you open an issue, and click it to view the fields.

Searching for inactive users has been disabled

To respect and continue to improve our users' privacy, Jira Cloud is disabling the ability to search for inactive users in the API and the Jira issue view.

Render all raw wiki text user mentions using display names and account IDs

If you're not using the new Jira issue view, this changes how wiki text is displayed in places where we display raw wiki text, such as when editing descriptions and comments and in the Jira Portfolio UI.

Currently, user mentions in the wiki text view include user names. Because of profile visibility concerns, we can’t continue to show user names in the UI. For this reason we need to display these in a form that doesn't render the user name, and yet still identifies the user uniquely. This form uses an account ID, prefixed by the display name of the person (as viewable by the person viewing the page).

Old view:

[~jsmith] has been mentioned

New view:

[John Smith|~accountid:12345-abcde-54321] has been mentioned

Your work

Get back to important issues, projects, and boards fast with the new Your work tab. Click the Jira icon at the top left to go to Your work, then quickly find your recently viewed, assigned, or starred work.

We’re rolling this feature out slowly, so don’t worry if you don’t see it yet. You still have the option to set Dashboards as your landing page when you click the Jira icon.

Install an asset management app from the issue view

If you have a classic service desk project and the new issue view, you'll see a panel for asset management in the issue view. From the panel, you can install an asset management app by clicking the link. You can also dismiss it if needed.

New issue view: Edit the status of subtasks and linked issues inline

Change the statuses of subtasks or linked issues without leaving the issue you’re on. Click the status of any subtask or linked issue to update it inline.

New issue view for Jira Software

Get a consistent view and edit experience with our new issue view for Jira Software. Click an issue to see its details, edit any field with a click, and add content with the quick-add buttons (under the issue summary). Take a look at the documentation for more info.

We're adding new features and refining the design all the time, so click Give feedback on the issue view to let us know what you think.

GitHub app on the Atlassian Marketplace

We've partnered with GitHub to build a new and improved integration, which you can install at the Atlassian Marketplace. This replaces the DVCS connector in Jira's system settings. Current GitHub integrations set up under the old method will continue to work, but new integrations must be set up using the app on the Atlassian Marketplace. We're rolling out this update gradually, so it may not be on your Jira Cloud site yet.

This won't affect GitHub Enterprise integrations, which must still be set up via the DVCS connector.

Export and share Roadmaps

Exporting and sharing roadmaps is now easier than ever:

• Export your roadmaps with more precision with new controls around the file format and timeline view.
• Share your roadmaps with your colleagues by typing their name, and a link will be sent to their email address.

Redesigned email requests process

We've redesigned the email requests process to make it easier for you to use. We have also included the permitted list for inbound email channels.

Customize how work flows in your next-gen projects

Control how your team's work flows in your next-gen project. You can define exactly how tasks move from to-do to completed by adding statuses along the way. Give people instruction of how work should progress by adding transitions or pathways between your statuses. And, power up your project's workflow by adding rules to automate repetitive actions you'd make when moving issues.

Try it out in your project settings. Go to Project settings > Request types. On your issue type settings, click the Edit workflow button.

New issue view for Jira Service Desk

The new issue view groups key actions and information in a logical way, making it easier for you to scan and update requests. Learn more about the new issue view.

Starred and recent queues

You can now select the star at the top right of a queue to mark it as one of your favorite queues. To easily access your starred and recently viewed queues, just select 'Starred and recent' in the global sidebar.

Knowledge base reorderable categories

Knowledge base category re-ordering is here!
To reorder categories, simply drag and drop them in the sidebar. You'll see the updated categories appear in the help center.

Breadcrumbs enabled in the help center article viewer

Breadcrumbs are now enabled in knowledge base articles. This breadcrumb trail allows your customers to keep track of their location within the knowledge base and to see how they reached the current page.

The preferred URL will change to make it clearer to your users which path was used to reach the current page.

Also, articles will now open in the same tab rather than a new tab.

Create request button feature now on knowledge base article pages

The create request button feature is now on knowledge base article pages, where the help center has request groups configured.

Blogs are getting the first round of editing improvements

If you've ever thought 'I wish it was easier to read blogs on mobile.... or on other devices', then this change is for you. Blogs are getting fixed-width layouts to improve readability across all devices. We're making a bunch of other updates to improve editing reliability and clean up your editing experience, so some macros may be temporarily unavailable while they're under maintenance. You can read more about these changes on our docs site.

Teams have arrived in Confluence retrospectives!

Instead of having to individually add each member of your team to a retrospective, Confluence now lets you assign people to Teams, so you can bulk add everyone at once.

Use the retrospective template to see Teams in action. You can edit Teams through the retrospective-creation process, and add or edit other attendees for each retrospective you create.

We're extending editing improvements to all pages on Android

The editing improvements we made to blogs a few months ago are coming to the rest of your Android mobile pages, too. In addition to being faster and more reliable, your new pages are also responsive, optimized for readability, and have advanced tables. Some macros are still missing as we rebuild them, but you can check the list of changes and track updates to macros on our docs site.

Confluence navigation improvements!

Content is only useful if you can find it, so we’ve made several improvements to the navigation experience. For details, check out this post in the Atlassian Community.

Add page layouts using slash command

Easily add page layouts in the new editor using the /layouts quick insert slash command.

Confluence Cloud recent pages drawer

We’ve made it easier to get to the pages you visited or worked with most recently. A new action has been added to the global sidebar that presents you with a list of your recent pages; interaction-specific tabs help you narrow the list based on your actions, like visited, edited, or saved as draft.