Atlassian Cloud changes Nov 9 to Nov 16, 2020

These changes have recently been rolled out to Atlassian Cloud sites.

Changes labeled ROLLING OUT are being gradually rolled out and may not be on your site just yet.

Jira platform

Changes in this section usually apply to all Jira products. We'll tell you in the change description if something is only for a specific Jira product.

Advanced Roadmaps for Jira - Better Kanban capacity algorithm


This update changes how Advanced Roadmaps allocates capacity to Kanban teams for issues that last longer than one week. Before, the capacity of an issue would be spread out evenly across all weeks. With this update, issues will now consume the remaining capacity of an iteration before consuming capacity from next one. For example, if you have an issue that takes 40 hours over the course of two weeks, instead of allotting 20 hours per week, Advanced Roadmaps will now assign as many hours as possible to the first week, then place the remaining hours in the second.

To learn more about this change, see the Understanding team capacity documentation.

Search both Jira and Confluence with the quick search bar


If you use Confluence along with Jira, you can find content and see recent items in either location. Open quick search in the navigation bar and use the Jira and Confluence tabs to choose the location you’d like to search.

Tip: Press / on your keyboard to open the quick search field.

Learn more about searching in Jira.

Epics filtering for deployment pipelines


Apply the magic of advanced filtering with options such as Environment, Epic, Type, and Deployments settings to configure your Deployments view. Now you can drill-down to your deployments against issues with more precision and control at the level of epics and issue types. You can also sort the issues without deployment information. Learn more about the Deployments feature

Advanced Roadmaps for Jira - Dependencies report

The new Dependencies report is a unique way for those who are “visual planners” to view their work. This new tool lets you view dependencies in your plan in a map-like layout so you can spot misaligned dates and potential problems that may not be obvious from the roadmap view. You can also focus on specific dependencies with powerful grouping and filtering tools.

For more information, check out our documentation Viewing the Dependencies report.

Issue collector matches the submitter's user session differently in Chrome


We’ve adapted our issue collectors to the Chrome browser’s new cookie security features and made some changes to how they work. The issue collector no longer matches a submitter’s user session to make them the reporter, but you can still match them by email address.

To improve issue security, project and issue keys are no longer displayed in the success message after submitting feedback on an issue collector (unless the project is open to anyone on the web).

Learn more about using the issue collector.

Track deployment information in Jira

Get greater visibility of deployments by automatically tracking and displaying Git pipelines against the issues over a time scale. You can now visualize the progress of a work-item as it moves through your deployment pipeline. To use the Deployments feature, simply integrate Jira Software with Bitbucket Pipelines. Learn more about the Deployments feature.

Advanced Roadmaps for Jira - View Switching

View Switching for Advanced Roadmaps for Jira allows you to change how data is displayed in your plan, depending on your audience and the story you want to tell. Once you've created your complete plan, use a bevy of filters and tools to focus on dependencies, high-level planning, workload allocation, and more. Then you can save your settings as a View that can be shared across your organization.

The View switching feature comes with four preset views, each of which can be customized to suit your needs:

  • Basic view
  • Top-level planning view
  • Dependency management view
  • Sprint capacity management view

Read our documentation about View switching to learn more.

Advanced Roadmaps for Jira: Create new plans with ease


It’s never been easier to create a plan with relevant issues for your planning needs. With the new plan creation wizard, we’ve streamlined the process and redesigned the look and feel. We’ve also added new pages to the Configure menu so you can easily edit the plan’s scope at any time.

Advanced Roadmaps for Jira - Share a plan in Confluence

With this update, you can now embed your Advanced Roadmaps plan in a Confluence page in a few clicks.

Advanced Roadmaps for Jira - Sort by custom fields


This update brings the ability to sort by custom fields to Advanced roadmaps on cloud. Once they’re configured for your plan, you can use the following custom field types as filters:

  • single-choice select
  • multiple-choice select
  • checkbox
  • radio button
  • label

Visit Filtering issues to learn more about filtering by custom fields.

Add incident responders to a service, or delete a service

When you create or edit a service, you can now add an Opsgenie team as incident responders for that service. We’ve also added the ability to delete services that you no longer use. Learn how to edit or delete a service.

New issue view: Include subtasks in time tracking

In the new issue view, you can now include an issue's subtasks in its time tracking. To try it, find an issue with the Time tracking field, then check or uncheck the include subtasks checkbox to suit your needs. You can choose to include or exclude subtasks for time tracking on any issue with subtasks.

New issue view: Estimates for time tracking apps


The new issue view now displays a field for the estimated time remaining when you use time tracking apps. To try it out, install your favorite time tracking app, go to an issue, and check it out yourself.

Jira classic software project: Deployments view

Get greater visibility of deployments by automatically tracking and displaying Git pipelines against the issues over a time scale. You can now visualize the progress of a work-item as it moves through your deployment pipeline. To use the Deployments feature, simply integrate the Jira Software Cloud classic project with your Git Pipelines. Learn more about the Deployments feature

Connection flows with third-party repositories


After linking code repositories with your Jira project, you can:

  • See repositories from third-party providers on the Code page.
  • Manage your third-party app integrations through code settings.

To configure your connection flows, select More options (•••) on the Code page of your project. Learn more about the Code in Jira feature.

New issue view: Vote for your preferred issues

You can now vote on issues in the new issue view to voice your preference for them — it works the same way it did in the old issue view. To try it out, click the thumbs up at the top right of an issue. From there, you can vote for the issue and see who else has voted.

New Issue View: Delay reminders to move to the new issue view


As an admin, you’ll soon receive an option to move your users to the new issue view all at once before March 31, 2021. To take advantage of that option, you need to delay new issue view reminders in our new issue view transition page. That way your users don’t receive pop-up reminders in Jira with the wrong date. Learn more about managing the transition to the new issue view

Advanced Roadmaps for Jira - Export to CSV

You can now export your Advanced Roadmaps data to a .csv file for easy sharing within your organization. Learn more in our documentation about Sharing and exporting your roadmap.

Advanced Roadmaps for Jira - Advanced Fields Menu

This update brings the advanced fields menu to Advanced Roadmaps on cloud. The new and improved fields menu allows you to add custom fields from Jira and reorder the fields listed in your menu.

For more information, see our documentation on Displaying issue details.

Subtasks on cards in classic boards


See the total number of subtasks, including tasks that are already done, on your classic Jira Core business project boards.

Advanced Roadmaps for Jira - Warn when an issue is assigned to a Kanban team and a Sprint

We added a warning that shows up when users try to assign issues in a sprint to Kanban teams (only Scrum teams plan with sprints). This doesn’t change the functionality at all, but simply serves as a way to guide users through the planning process.

Jira Software

From March 31, 2021, we’ll begin moving all users to the new issue view in Jira Cloud products (Jira Software, Jira Service Desk, and Jira Core). Shortly after that, we’ll remove access to the old issue view. We’ve made great improvements to the new issue view in the past year and will continue to make it better before we remove the old one. For key dates, what’s next, and more details, check out our official announcement.

Roadmap: A unique point of view


The roadmap has always been the place to visualize your work. So, why not customize what you see?

Choose to display All, Incomplete, or Complete epics, with or without dependencies and progress. Then, pick a timeframe: weeks, months, or quarters. No pressure, though. The timeline switcher now floats over the bottom right corner of your roadmap, so you can change time periods whenever.

Learn more about the roadmap view settings for classic and next-gen projects.

GitHub app on the Atlassian Marketplace


We've partnered with GitHub to build a new and improved integration, which you can install at the Atlassian Marketplace. This replaces the DVCS connector in Jira's system settings. Current GitHub integrations set up under the old method will continue to work, but new integrations must be set up using the app on the Atlassian Marketplace. We're rolling out this update gradually, so it may not be on your Jira Cloud site yet.

This won't affect GitHub Enterprise integrations, which must still be set up via the DVCS connector.

Advanced Roadmaps for Jira - Dependencies report

The new Dependencies report is a unique way for those who are “visual planners” to view their work. This new tool lets you view dependencies in your plan in a map-like layout so you can spot misaligned dates and potential problems that may not be obvious from the roadmap view. You can also focus on specific dependencies with powerful grouping and filtering tools.

For more information, check out our documentation Viewing the Dependencies report.

Enhanced invite visibility


We’ve made it easier to add your teammates from the dropdown People menu in the top navigation of Confluence and Jira Software.

Jira Service Management

Jira Service Desk is now Jira Service Management! We’re in the process of rolling out some exciting new features for all users. Learn more about these new features.

Your sidebar navigation now has sections


We’ve updated the sidebar navigation of your projects with sections and headings to help you find what you’re looking for faster. Under The ‘Operations’ heading, you’ll find Services, On-call, and Alerts (if they’ve been enabled). Under ‘Knowledge’, you’ll find your knowledge base and reports, and under ‘Customers & people' you’ll see your channels, team invite, and Customers page. You can also add your own shortcuts to other websites or apps under ‘Shortcuts’.

New issue view for Jira Service Management


The new issue view groups key actions and information in a logical way, making it easier for you to scan and update requests. Learn more about the new issue view.

Use keyboard shortcuts in your queues


Use keyboard shortcuts to navigate around your queues and get your work done faster. You can now move through issues, select their fields, and go to the issue view from your queues just by using your keyboard!

New version of Automation for Jira Service Management

A new version of automation is now available. With more styles, advanced triggers, conditions, actions, and the ability to work across different Atlassian products - you can access these new features via Automation, under Automation settings. Some users will also be able to access existing rules within their old settings. These old settings have been renamed Legacy Automation. Learn more about what's changed in Automation

Knowledge base settings refresh


The Knowledge base settings page has been updated - we’ve made some layout adjustments to refresh the page. Go to Project settings > Knowledge base to check it out.

Request approval from approvers associated with a service


When configuring approvals for a workflow in the new IT service management template, admins can now allow approvers associated with a service to flag, review, and approve changes to reduce the risk of impacting service quality. Learn how to request approval from approvers associated with a service.

Get started quicker with the 'Quickstart' panel


Knowing what to do first when you create a new kind of project can be tricky. That’s why we’ve introduced the Quickstart panel - a handy side panel filled with easy-to-follow steps and links to documentation to get you up and running as quickly as possible.

If you’d rather look at it later, then simply select Close Quickstart at the bottom of panel - you can always open it back up through your Settings (cog) in the top right.

Welcome tour for Jira Service Management


Admins will be greeted with an optional welcome tour the first time they enter Jira Service Management or create a new IT service management template. Let us show you what to look out for!

Set up a custom Microsoft email address using OAuth

If you’re a Jira site admin, you can now add a custom Microsoft email account using OAuth instead of an application-specific password. Learn how to add a custom email account.

Add Alerts and On-call to non-ITSM projects

We're adding a new ‘Features’ section to your project settings where you can enable Alerts and On-call scheduling within Jira Service Management. These features come out-of-the-box for IT service management projects but can be enabled in other non-ITSM projects such as those for external support, HR, or legal teams. Once enabled, you’ll see them under the ‘Operations’ heading in your sidebar navigation.

Go to Project settings (⚙️) > Features to check it out, or learn how to make Alerts and On-call scheduling visible in your project.


Aggregate decisions in one place


Being able to add Decision elements to pages created using the new editor was good, but you didn’t have an easy way to gather up those decisions in one place until now. Wherever you need to see specific decisions that make sense to the content of your page, insert the Decision report macro from the toolbar or the slash command menu. You can use filters to focus on the pages whose decisions make sense to you.

Since decisions are often made during meetings, the macro was also added to the Meeting notes page that is auto-generated in each space; this auto-generated page serves as the index that lists any pages created from a meeting notes template anywhere in the space, which is particularly handy if meeting notes need to be in different parts of your page tree.

Quickly search Confluence and Jira


When Confluence and Jira are part of the same site, you can use the search in the navigation for either product to search for results across both products. This will help you find the information you need quickly in order to maximize your efficiency.

Jira issue URLs are converted to smart links


When you paste a Jira issue link into a Confluence page, the URL is converted to a smart link that displays the page icon and the page title. This works if the Jira and Confluence sites are linked or if they are both cloud versions.

Feel refreshed when browsing the space directory


The space directory is THE place to go in Confluence when you want to see all spaces that are available to you. The filters and actions available have been updated to make it easier to find a space you are looking for. You can also review the spaces here and watch or star the ones that are important to you. If you are a space or product administrator, you can get to space settings from here without going to each space.

Convert pages to use the new editor


You can now convert your existing pages that were created using the legacy editor to use the new editing experience! Learn more

Advanced Roadmaps for Jira plan macro

The Advanced Roadmaps for Jira plan Confluence macro lets you embed an Advanced Roadmaps plan in a Confluence page. Join key stakeholders in the spaces where business goals are built and tracked, and share how work is progressing across multiple projects and teams.

To learn more, read our documentation on Sharing roadmaps.

See and interact with inline comments when editing a page


✍️ To make life easier for page authors who need to implement feedback added as an inline comment, you can now see the inline comments when editing a page. This means that you can see the comments in context, reply to them, resolve them, and delete them. :celebrate:

A simpler way to create content


Create a new page with just one click. Browse or search for templates right in the editor or get straight to work on a blank page.

Improve the appearance of hyperlinks with Smart links and Smart cards


You can use Smart links and Smart cards to make your links stand out while providing meaningful details that keep readers on your page. Learn more

Hiding the Like button on archived pages


When you archive a page, you’re signaling to your team that this page is outdated or otherwise no longer relevant to current work. Since no one should be paying attention to or engaging with these pages, we’ve hidden the Like button so no new likes can be added.

You’ll still be able to see all likes the page accrued up until it was archived.

New loading experience for page buttons


We've improved the loading experience of page buttons like the "Edit" pencil, the star, and Share so they don't move around while the page is loading.

Archive all nested pages in one action


Page archiving enters its next phase with nested archiving. For any page you archive, if it has any nested pages, you’ll have the option to include all of them with the original page selected. Pages archived together will maintain their visual hierarchy to preserve the context in which they were organized in the page tree.

You’ll have the same option to include all nested pages when restoring any page in the archive back to the page tree.

You can use nested archiving on the Premium plan.

Better visibility into permissions limitations on pages


Page restrictions just got a lot clearer. In special situations where a user’s view or edit access is restricted, Confluence will now tell you why. So it’ll be easier for you to see (and fix!) when:

  • a user needs to be given permission to view a parent page before they’ll be able to view the current page
  • a user needs to be given permission at the space level to view pages in the space before they’ll be able to view the current page
  • a user needs permission at the space level to edit pages in the space before they’ll be able to edit the current page

Learn more about page restrictions.

Improvements to the people menu


We’re gradually rolling out some tweaks to the People menu. The Invite your teammates button is now named Add people. You’ll find the button a little further up the menu.

When you add new users to Confluence from the Add People button, your site settings determine whether they’re invited or sent an access request.

Find the perfect template for any project


You can browse templates in any space across your site from the easy-to-access template gallery. Just select Templates from the global navigation menu to start browsing.

Recommending pages to archive


We’ve added a notification email that’ll recommend archiving pages excluded by a bulk archiving action.

With the ability to archive a page and all of its nested pages (a whole branch of the page tree), sometimes not all pages in the branch can be included. This happens when the archiver either doesn’t have permission to view a nested page or doesn’t have permission to archive a nested page, which results in these pages being left behind in the page tree.

If you created any of these “left behind” pages, we’ll let you know in the email and give you a quick way to archive them!

Template previews in the editor


You can preview templates in the editor before you select them. Just hover over the name of the template you’d like to see.

Page actions have been reorganized


When you are viewing a page, there are a lot of things that you can see and do. The more important and useful actions are represented as icons at the top of the page. Actions that you use less frequently or those that are used by fewer people are tucked away in the More actions ( ••• ) menu. The actions available there have been reorganized into more logical sections — actions, key metadata, and advanced details.

The following actions were removed as their functionality was achieved elsewhere:

  • Restrictions — use the lock icon to the left of the Share button.
  • Link to this Page — continue to use the shortcut key k to launch the Link to this Page modal, copy the page link from the Share dialog box, or copy the URL from the browser.
  • View in hierarchy — use the space sidebar to navigate to Space Settings > Content Tools > Reorder pages where you can view all pages in the space and reorder them.

If your site contains third-party actions, those will be at the bottom.

We'll let you know if you have connection issues

The beauty of a cloud product is that you can connect from anywhere. The downside is that not all connections are created equally. To help you know when you there’s a connection issue when you are editing, a new banner displays at the top of the page, and any changes you make during a single author editing session are saved when you reconnect. To avoid experiencing any strange conflicts during sessions when multiple people editing, the editing experience will be disabled.

Search for any page or blog when adding a link using the new editor


When adding a link using the new editor, you can search for any page or blog in your site in addition to pasting a URL or picking a recently viewed Confluence page or blog.

We're adding an Apps section in space navigation


The new Apps section in the space navigation pane shows your installed Connect and Forge apps. Space admins can customize which apps are visible and change the display order of the apps in the space.

See where your page lives


Easily see the context of your page using the breadcrumb at the top.

Bulk archive up to 500 pages at a time


To ensure Confluence performs at the highest level, we’ve limited the amount of pages you can bulk archive or bulk restore to 500 pages at a time. We hope to increase the limit soon!

Enhanced invite visibility


We’ve made it easier to add your teammates from the dropdown People menu in the top navigation of Confluence and Jira Software.

Confluence Android - Release 1.85


Commenting on Confluence Mobile has a fresh look. We've updated the look and feel for Like, Reply, and the overflow menu.


Code Insights: Annotations in PR

Enables code insights annotations in pull request diff view. Only works for annotations with associated files and line numbers. Learn more

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