Atlassian Cloud changes Aug 2 to Aug 9, 2021

These changes have recently been rolled out to Atlassian Cloud sites.

Changes labeled ROLLING OUT are being gradually rolled out and may not be on your site just yet.

Jira platform

Changes in this section usually apply to all Jira products. We'll tell you in the change description if something is only for a specific Jira product.

Code in Jira - Support for Bitbucket DC OAuth provider

ROLLING OUT NEW THIS WEEK

Jira admins can add OAuth credentials for Bitbucket Data Center—the external source code management app. Read more about linking Bitbucket with Jira.

Then you’ll be able to see your team’s activities (development information) on the Code page for your project. Learn more about adding issue keys in your commits, branches, and PR summaries.

Create subtasks in the list view

ROLLING OUT NEW THIS WEEK

You can now break down items into smaller subtasks in your list view. Subtasks are smaller items that relate to the overarching objective.

All of your notifications in the one place

NEW THIS WEEK

We’re updating how you view your in-product notifications. Notifications from all of your sites will show up in the menu, and you can sort notifications to show the ones you haven’t read. We’ve also removed the ability to delete notifications, so you don’t have to worry about losing them.

Key changes

  • Sort notifications to show only the ones you haven’t read
  • Notifications won’t be deleted, so nothing is ever lost
  • See notifications from all of your Jira and Confluence sites in the one place 
  • Improvements to accessibility and how notifications appear

See open incidents on services affected by a change request

NEW THIS WEEK

When viewing a change request in Jira Service Management, you can now see if any of the affected services are being impacted by open incidents. From the issue view, these warnings will show in the Affected services field.

View start date in calendar view

ROLLING OUT NEW THIS WEEK

View the start date for your items in the calendar view.

Advanced Roadmaps for Jira - Horizontal Scrolling

ROLLING OUT NEW THIS WEEK

Advanced Roadmaps lets you see into the future!

Not like… next week's lottery numbers, more like the future of your plans. You can now use your mouse or trackpad to scroll forward and backward on your timeline. This new feature also comes with new time increments of Weeks, Months, Quarters, and Years (as opposed to the old 3 months, 1 year, etc).

Users of Jira’s Project Roadmap feature might recognize this new functionality. Give it a scroll and see what your future holds!

Read our documentation for more information: View your plan

Organize and feature your service projects in the help center

NEW THIS WEEK

Gain more control over your help center layout and manage how your service projects are displayed to your customer. Feature important projects more prominently and organize your help center so that your customers can quickly find what they’re looking for.

Jira project report: Cycle time report

NEW THIS WEEK

Need insights into the metrics of your deployments?

The new cycle time report has been introduced that measures the median time for your team to ship value using 12 weeks’ data and also identifies the outliers to improve your team’s performance.

To view the cycle time report,

  • In the company-managed project, navigate to the Reports > DevOps section.
  • In the team-managed project, navigate to the Reports > Overview section.

Learn how to make the best use of the Cycle time report.

JQL search is here for projects

NEW THIS WEEK

Search for issues fast with Jira Query Language (JQL) in your projects. Define complex criteria and get autocomplete suggestions as you type to help you write your queries. We’ve also added a new expandable editor so you can write those long queries over multiple lines (and make them easier to read).

To use JQL, go to Issues in your project’s sidebar, and select JQLLearn more about searching with JQL.

Add custom fields to all your screens in Jira

ROLLING OUT

You no longer have to check each and every screen to associate it to a custom field. We’ve introduced a checkbox on the custom field screen association page so that you can add your custom fields to all the screens on your instance. Learn more about adding a custom field to a screen.

Additionally, you can search for the screens by their names to narrow down the list of screens to associate them to the custom field.

New issue view: Estimates for time tracking apps

ROLLING OUT

The new issue view now displays a field for the estimated time remaining when you use time tracking apps. To try it out, install your favorite time tracking app, go to an issue, and check it out yourself.

Removal of non-paginated get filters endpoint from REST API v2

ROLLING OUT

We previously announced the deprecation of the non-paginated get filters endpoint in Jira’s REST API v2. Starting in December (2020), we’ll begin removing the endpoint. We expect to complete this work before the end of 2020.

Instead of the non-paginated endpoint, you can use the paginated endpoint, which is more scalable and can deliver lower response times.

Before we remove the endpoint, you should:

Broaden your criteria when searching for issues in a project

ROLLING OUT

We’ve added issue field filters, like summary, due date, updated date, priority, resolution, and resolution date, so that you can define extensive criteria when you’re searching for issues in a project.

Get more details of your issues in List view as we’ve added columns for Resolution, Updated date, and Due date.

From your project’s sidebar, select Issues to give this a go.

Updates to how you create projects in Jira

ROLLING OUT

Creating projects in Jira is now simpler with our new template library. Browse templates across the Jira products you own, with additional information to assist you in finding the template that best fits the way your team works.

Additionally, we’ve renamed our project types (next-gen and classic) to make them clearer and more descriptive:

  • Next-gen projects are now named team-managed projects. The functionality itself remains the same and continue to be ideal for independent teams who want to control their own working processes and practices in a self-contained space.
  • Classic projects are now named company-managed projects. Setup and maintained by Jira admins, company-managed projects remain the best choice for teams who want to work with other teams across many projects in a standard way, such as sharing a workflow.

New issue view: Fields on the right are now grouped (PRE-EAP Grouping)

ROLLING OUT

Just a quick visual update to help you find fields faster. Your fields on the right side of the issue view are now in three collapsable groups: pinned fields, details, and more fields. Learn more about configuring field layouts

Advanced Roadmaps for Jira - New header layout

ROLLING OUT

Hear ye, hear ye: The single most commonly requested Advanced Roadmaps for Jira feature* is now a reality.

All the features you love are still here, just organized in a way that takes up less space. When it's activated on your instance, you’ll get a tour showing you around. But if you want further reading (or you wanna get this #hypetrain rolling early) here are the changes you can expect: https://confluence.atlassian.com/advancedroadmapscloud/view-your-plan-998651060.html


*If it’s not, it’s close.

Advanced Roadmaps for Jira - Edit issue descriptions

ROLLING OUT

Users can now edit the issue description field and issue title from the Advanced Roadmaps timeline.

Learn more on the View issue details page.

Create subtasks in the timeline view

ROLLING OUT

You can now break down items into smaller subtasks in your timeline view. Subtasks are smaller items that relate to the overarching objective.

Team-managed projects: Create a workflow for different issue types

ROLLING OUT

Map a workflow for your team’s high-level objectives. In the workflow editor, you can now save a separate workflow for the epic issue type. This means that epics will flow one way, while other issue types flow another way — all on the one board. To try it out, go to Project settings > Issue types > Epic > Edit workflow.

Learn more about managing workflows.

Jira Work Management is the next generation of Jira Core

ROLLING OUT

We’ve rebranded from Jira Core to Jira Work Management. Stay tuned for updates, and more documentation on exciting new features.

Issue view: Link an issue by pasting its URL

ROLLING OUT

When linking one issue to another in the issue view, along with searching for the issue, you can now also copy and paste the issue's URL. To try it out, select the Link issue quick action while viewing an issue and copy and paste another issue's URL.

Object Schema Import enabled

ROLLING OUT

We’ve added the ability to import one or more complete object schemas from the Insight Asset Management Cloud app to Insight in Jira Service Management Cloud. Learn more about importing an object schema.

Dependencies between items

ROLLING OUT

You can now link items in the timeline view that are contingent on others being completed first. You can also simply see which items may be blocked due to a certain item.

Roadmaps - Show child issues, assign issues to sprint, and manage dependencies from the Roadmap

ROLLING OUT

It’s a big update today, folks! We’re announcing three new features on Roadmaps:

  1. Your child issues will now show on the timeline based on their sprint assignments (not their start and end dates). Learn more about the roadmap.
  2. You can move these child issues to a new sprint by moving them on your timeline. Learn how to add issues to epics on the roadmap.
  3. You can create dependencies between these child issues using the drag-and-drop dependencies functionality. Learn how to manage dependencies on the roadmap.

Trusted users: UI changes for inviting new users

ROLLING OUT

We’ve made some minor UI changes – the Administration button in the Switch to… menu is no longer available for trusted users. Instead, they can navigate to the People menu in the top navigation to invite new users.

Improvements to your project menu

ROLLING OUT

We’re improving the project menu to help you navigate your projects with ease and find work fast. As part of this work, we’ve made the following initial updates:

  • Menu items are now grouped into categories that describe the software development lifecycle: Planning, Development and Operations.
  • In company-managed projects, the Board switcher has had some visual updates to better delineate board-scoped views like the backlog and reports.

New issue view: Automatic assignee

When you’re editing an issue on the issue view, you can now choose the Automatic option, which assigns the issue to either the default assignee of the project or one of the issue’s components. Learn more about how the automatic assignee option works.

Project pages: minor UI improvements

ROLLING OUT

We’ve made some minor UI changes to project pages.

  • You’ll see a message that says Powered by Confluence at the bottom of the screen. Selecting this will take you to Confluence.
  • The icon and UI for your connected space or page have been updated.
  • Information about your pages Name, Contributors, and Last modified has been retained, but the labels have been removed to improve readability.

Priority icons in issues are more accessible

We’ve updated the priority icons; they no longer rely on color. They’re more accessible to everyone, including people who are color blind, and people who may experience low vision. Learn more about the new priority icons.

New issue view: Links from third party apps

ROLLING OUT

In the new issue view, links created by third party apps are now grouped by app name alongside other linked content. For example, if you have a link from Trello, you'll find it under the Trello section. If a link has no app name, it'll be displayed in the Web links section.

Updates to the On-call feature in Jira

ROLLING OUT

We have enabled the On-call feature in your company-managed or team-managed Jira Software projects. Your admin can enable or disable it later from the Project settings > Features page. Learn more about getting started with Opsgenie.

Advanced Roadmaps for Jira: Create issue when grouped by sprint or release

ROLLING OUT

Creating issues on your timeline just got easier!

You can now create new issues from your timeline view using the + Create issue button when grouping by sprint and by release. To learn more, check out our documentation here: Issues

Jira Software

From March 31, 2021, we’ll begin moving all users to the new issue view in Jira Cloud products (Jira Software, Jira Service Desk, and Jira Core). Shortly after that, we’ll remove access to the old issue view. We’ve made great improvements to the new issue view in the past year and will continue to make it better before we remove the old one. For key dates, what’s next, and more details, check out our official announcement.

Project pages: connect project with a page

ROLLING OUT

We’ve updated project pages so it’s possible to connect a single Confluence page, rather than an entire space. You can do this by selecting the Connect to different space or page icon (represented by two arrows). Learn more.

Updates to how you create projects in Jira

ROLLING OUT

Creating projects in Jira is now simpler with our new template library. Browse templates across the Jira products you own, with additional information to assist you in finding the template that best fits the way your team works.

Additionally, we’ve renamed our project types (next-gen and classic) to make them clearer and more descriptive:

  • Next-gen projects are now named team-managed projects. The functionality itself remains the same and continue to be ideal for independent teams who want to control their own working processes and practices in a self-contained space.
  • Classic projects are now named company-managed projects. Setup and maintained by Jira admins, company-managed projects remain the best choice for teams who want to work with other teams across many projects in a standard way, such as sharing a workflow.

Create and schedule future sprints

ROLLING OUT

Sprint planning is great when it’s done every couple of weeks.

But how satisfying (and helpful) is it when you can line up the work that needs to happen straight after? Create the sprint and pencil in the start and end dates. Your future self will thank you later.

To plan a future sprint:

  1. Navigate to your Jira software project.
  2. Select Backlog in the project menu on the left.
  3. Click Create sprint.
  4. Add dates to your sprint by selecting Add dates (✏️ ). Ta-da!

Learn more about adding dates to future sprints for team-managed projects.

Learn more about adding dates to future sprints for company-managed projects.

Team-managed projects: reopen a closed sprint

ROLLING OUT

If you’ve accidentally closed a sprint in your team-managed project, you can now reopen it via its report in the Reports section of your project. We’ve been working on this after hearing it’s something many of you have asked for. Learn more about reopening sprints.

Improvements to your project menu

ROLLING OUT

We’re improving the project menu to help you navigate your projects with ease and find work fast. As part of this work, we’ve made the following initial updates:

  • Menu items are now grouped into categories that describe the software development lifecycle: Planning, Development and Operations.
  • In company-managed projects, the Board switcher has had some visual updates to better delineate board-scoped views like the backlog and reports.

Jira Service Management

Jira Service Desk is now Jira Service Management! We’re in the process of rolling out some exciting new features for all users. Learn more about these new features.

Request approval from groups

NEW THIS WEEK

Good news, everyone! You can now use groups as approval sources. Require approval from everyone, a minimum number of people from each group, or a minimum number of people (regardless of which group they come from).

Learn how to add an approval to a workflow.

See open incidents on services affected by a change request

NEW THIS WEEK

When viewing a change request in Jira Service Management, you can now see if any of the affected services are being impacted by open incidents. From the issue view, these warnings will show in the Affected services field.

Organize and feature your service projects in the help center

NEW THIS WEEK

Gain more control over your help center layout and manage how your service projects are displayed to your customer. Feature important projects more prominently and organize your help center so that your customers can quickly find what they’re looking for.

Link spaces from Confluence server sites to your knowledge base

ROLLING OUT NEW THIS WEEK

Jira Service Management in Cloud, but Confluence on Server? No problem, you can now bring articles from spaces in Confluence server sites to your knowledge base in Jira Service Management Cloud.

When creating or linking spaces to your service project, you can choose between spaces from your Confluence cloud and server sites. Learn more about linking Confluence spaces to your service project.

Set up a custom Google email address using OAuth

NEW THIS WEEK

If you’re a Jira site admin, you can now add a custom Google email account using OAuth instead of an application-specific password. Learn how to add a custom email account.

Link multiple Confluence spaces to your knowledge base

ROLLING OUT

It’s here! You can now link more than one Confluence space to your knowledge base. Organize your articles more efficiently and help your customers faster than ever with the redesigned knowledge base settings page. Admins can now create a space from their service projects, link multiple existing spaces at once, set individual space permissions, and manage article suggestions better. And agents can now filter articles by linked spaces.

Get help with company-managed projects in Jira Service Management

ROLLING OUT

We’ve improved our help experience for company-managed projects. Now, Jira Service Management recommends articles associated with the page you’re viewing, making it easier to find relevant help for the task at hand.

To try it out:

  1. Navigate to your company-managed service project.
  2. Select Help (question) from the top navigation bar.

Updates to how you create projects in Jira

ROLLING OUT

Creating projects in Jira is now simpler with our new template library. Browse templates across the Jira products you own, with additional information to assist you in finding the template that best fits the way your team works.

Additionally, we’ve renamed our project types (next-gen and classic) to make them clearer and more descriptive:

  • Next-gen projects are now named team-managed projects. The functionality itself remains the same and continue to be ideal for independent teams who want to control their own working processes and practices in a self-contained space.
  • Classic projects are now named company-managed projects. Setup and maintained by Jira admins, company-managed projects remain the best choice for teams who want to work with other teams across many projects in a standard way, such as sharing a workflow.

Improved view of knowledge base articles in the portal

ROLLING OUT

Your customers can now view your knowledge base articles in the portal on a wider canvas. The increased width will not just improve the readability of your articles, but will also help images and tables in them to render better.

Allow outsider comments from email

ROLLING OUT

You can now allow external emails containing a valid issue key to be added as a comment to issues. Learn how to enable comments from external emails.

Jira Work Management

View start date in calendar view

ROLLING OUT NEW THIS WEEK

View the start date for your items in the calendar view.

Create subtasks in the timeline view

ROLLING OUT

You can now break down items into smaller subtasks in your timeline view. Subtasks are smaller items that relate to the overarching objective.

Dependencies between items

ROLLING OUT

You can now link items in the timeline view that are contingent on others being completed first. You can also simply see which items may be blocked due to a certain item.

Jira Work Management lets you focus on the work that matters with filters

ROLLING OUT

We’re expanding filters across more views in Jira Work Management. Filter across your timeline and calendar views to easily narrow down specific items you’re searching for. You can now access filters in the list view through one single button. You’ll still be able to access three quick filters:

  • Assigned to me
  • Due this week
  • Done items

When you select + More, you’ll be able to use more advanced filtering options such as:

  • Assignee
  • Issue type
  • Priority
  • Reporter
  • Status

These are the only fields we support right now, however, more advanced fields will be added over time.

Confluence

All of your notifications in the one place

NEW THIS WEEK

We’re updating how you view your in-product notifications. Notifications from all of your sites will show up in the menu, and you can sort notifications to show the ones you haven’t read. We’ve also removed the ability to delete notifications, so you don’t have to worry about losing them.

Key changes

  • Sort notifications to show only the ones you haven’t read
  • Notifications won’t be deleted, so nothing is ever lost
  • See notifications from all of your Jira and Confluence sites in the one place 
  • Improvements to accessibility and how notifications appear

Create blogs and top-level pages from the sidebar

ROLLING OUT NEW THIS WEEK

Create blogs and top-level pages in your space quickly by using the + button next to the Blog or Pages sections in the space sidebar.

Find the right templates in the gallery

NEW THIS WEEK

Before creating a page, you can go to the template gallery for inspiration. You can get to the template gallery by selecting Templates in the Confluence navigation. Keep in mind that templates can vary based on the space selected.

Explore recommended templates in the selected space and star those that are right for you. Recommendations start with those used most often in the space by you and others. Starred templates are easy to get to later by clicking the Starred filter at the top of any list of templates. Learn more about the template gallery.

Confluence Edit in App discovery improvement

ROLLING OUT NEW THIS WEEK

We're giving you more ways to use the new "Edit with app" feature, with an edit button on file thumbnails when viewing a page, and an edit link in the attachments page.

Jira issue URLs are converted to smart links

ROLLING OUT

When you paste a Jira issue link into a Confluence page, the URL is converted to a smart link that displays the page icon and the page title. This works if the Jira and Confluence sites are linked or if they are both cloud versions.

Share a page with anyone on the internet using a public link

ROLLING OUT

We’re gradually rolling out the capability to use public links on Confluence. A public link is a unique URL that can be used to share a view-only version of a page with anyone on the internet. This is a simple way to share your pages with people like clients, vendors, and contractors without needing to pay for extra seats.

To keep things secure, public links are disabled by default. They can only be used if a product admin first allows the feature via Confluence settings. Learn more

Browse or search for page elements

ROLLING OUT

Aside from the text you write, it’s nice to be able to browse through all the elements that you can add to a page when editing.

  • If you want to see more options at once and even look at them by category, select + > View more from the toolbar
  • If you know exactly what you want to add, type / and start typing the name of the element to narrow the list to the elements that match what you typed

The elements you can add to the page include:

  • Basic formatting like headings and bulleted lists
  • Graphic elements like status lozenges and info panels
  • Powerful Confluence macros like the table of contents or a list pages based on your parameters
  • Third-party macros from the Atlassian Marketplace

Hiding the Like button on archived pages

ROLLING OUT

When you archive a page, you’re signaling to your team that this page is outdated or otherwise no longer relevant to current work. Since no one should be paying attention to or engaging with these pages, we’ve hidden the Like button so no new likes can be added.

You’ll still be able to see all likes the page accrued up until it was archived.

Archive all nested pages in one action

ROLLING OUT

Page archiving enters its next phase with nested archiving. For any page you archive, if it has any nested pages, you’ll have the option to include all of them with the original page selected. Pages archived together will maintain their visual hierarchy to preserve the context in which they were organized in the page tree.

You’ll have the same option to include all nested pages when restoring any page in the archive back to the page tree.

You can use nested archiving on the Premium plan.

Invite guests for external collaboration (early access)

ROLLING OUT

External collaboration is a Confluence feature that lets your team collaborate with people that are “external” in some way, such as a client or a contractor. It’s a secure way to open your Confluence instance to anyone you need to work with.

And the way you do that is you invite them as guests.

Guests have limited access to your instance. Unlike regular users who have a broad level of access by default, guests only have access to the spaces to which they have been specifically assigned access.

Guests also have limited access to user information for your regular “internal” users.

Note: External collaboration is in the process of rolling out as part of an early access program for customers on the premium plan.

Learn more about external collaboration.

Recommending pages to archive

ROLLING OUT

We’ve added a notification email that’ll recommend archiving pages excluded by a bulk archiving action.

With the ability to archive a page and all of its nested pages (a whole branch of the page tree), sometimes not all pages in the branch can be included. This happens when the archiver either doesn’t have permission to view a nested page or doesn’t have permission to archive a nested page, which results in these pages being left behind in the page tree.

If you created any of these “left behind” pages, we’ll let you know in the email and give you a quick way to archive them!

Bulk archive up to 500 pages at a time

ROLLING OUT

To ensure Confluence performs at the highest level, we’ve limited the amount of pages you can bulk archive or bulk restore to 500 pages at a time. We hope to increase the limit soon!

Fine-tune macro results while you set them up

ROLLING OUT

Some of the elements you add to pages are more robust and need more setup than others; they are known as macros. After you insert a macro, a right panel opens letting you adjust the characteristics to fine-tune the results without covering the page content while you set up.

For template creators, this new way of setting up macros lets you add the macro as a placeholder so that the person using the template can adjust it to their needs.

Undo and redo your changes using the editor toolbar

ROLLING OUT

Undo and Redo buttons have been added to the new editor’s toolbar to make it easier to manage your changes without having to rely only on keyboard shortcuts. Don’t worry. The keyboard shortcuts will still work.

Transform a page into a blog

ROLLING OUT

There are many reasons why your great ideas would start out on a page and grow into a blog when they are ready. Some content needs more time than others, so you have a few options for when you make the switch.

You can keep your page as a draft and use the More actions menu (•••) to Publish as blog, or you can publish as many times as you need, then use the More actions menu (•••) to Convert to blog.

Both of these options will move your page into the Blog section of the space where the page was created. Any page or inline comments added to the page will move with the page. If those comments no longer make sense when the content becomes a blog, you can delete or resolve the comments first.

View the pages you've visited most recently

ROLLING OUT

You can now view the page tree in any space based on when you viewed the pages, with the most recent visit at the top of the list.

Take action quickly from the sidebar

ROLLING OUT

To make it faster and easier to do common tasks, quick actions have been added to the page tree in your space sidebar. Because you can take action without selecting a page and moving away from the sidebar, it will take less time and effort to get your job done.

When you hover over the page title, a More actions ( ••• ) menu appears giving you the choice to:

  • edit
  • rename
  • star
  • get link
  • copy
  • move
  • archive

If the person logged in doesn’t have permission to do one of the actions, the action will be greyed out along with info that there are restrictions preventing those actions.

Hover over a page name in the sidebar to see more info

ROLLING OUT

Sometimes a page title just isn’t enough to pick the right one. When you hover over page names in the sidebar of a space, you can see more details about it, like when it was updated last, who created the page, and how many comments and likes the page has. Seeing page cards on hover is something each user can control, so if you don’t find this useful, you can turn it off in your user settings.

Trusted users: UI changes for inviting new users

ROLLING OUT

We’ve made some minor UI changes – the Administration button in the Switch to… menu is no longer available for trusted users. Instead, they can navigate to the People menu in the top navigation to invite new users.

Bitbucket

Pipelines runners

NEW THIS WEEK

We are pleased to announce the release of Pipelines runners. Runners allow you to run builds in Pipelines on your own infrastructure, and you won’t be charged for the build minutes used by your self-hosted runners. For more information on configuring and adding runners to a workspace or a specific repository, refer to our Runners support documentation.

Bitbucket Pipelines Step Metrics

ROLLING OUT

Step metrics allows you to get visibility into your builds CPU and memory usage, and also provides you with memory usage warnings when your build is running. Learn more

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