• Atlassian Cloud
• Jira platform
• Jira Software
• Jira Service Management
• Jira Work Management
• Confluence
• Bitbucket

Create a Mobile App Management (MAM) policy

Admins can now configure security controls for users' iOS and Android devices – like clipboard restrictions, data protection, and device security – by creating a Mobile App Management (MAM) policy.

To create a policy for the Jira Cloud and Confluence Cloud mobile apps:

1. From your organization administration, select Security 2. Select Mobile policy > Create mobile policy.

This is available as part of an Atlassian Access subscription.

Data residency in Australia is now available

To help you meet company and regulatory requirements, you can now choose to have your in-scope product data hosted in Australia. As long as your product is eligible for data residency, Australia will now appear in the list of available locations, alongside Europe and the USA. To request a data residency move, from your organization administration, go to Security > Data residency.

View more details about your organization's sandboxes

We're updating the sandbox table so you can view when a sandbox is creating, when it's online, and when a data copy is in progress. We're also making it easier for you to determine when data was last copied from production with the Last data copy column.

To view details about your sandbox: 1. Select the name of your organization to access your organization administration. 2. Go to Products > Sandbox

Deprecation notice - Atlassian account passwords for API and Git activity will be disabled 1 March 2022

As previously announced in the Bitbucket blog, beginning 1 March 2022, Bitbucket users will not be able to use their Atlassian account passwords for API and Git activity.

Additionally, we've recently announced that new users with Atlassian accounts created on or after 13 September 2021 will not be able to use their account passwords for these Bitbucket activities.

For API and Git operations, an app password with the necessary scopes can be used in place of your account password. Please see Bitbucket Cloud documentation for a detailed explanation of what app passwords are and how to create and use them.

Other functionality affected

OAuth 2.0 Resource Owner Password Credentials Grant flow

It will no longer be possible to perform the OAuth 2 Resource Owner Password Credentials Grant flow, since this requires an Atlassian account password. App developers should use one of our supported OAuth 2.0 flows to obtain access tokens.

Obtaining a Two Step Verification recovery token over SSH

Bitbucket previously allowed a combination of an SSH key and password to retrieve a Two Step Verification (2SV) recovery token. This will no longer be supported. Users with 2SV enabled should visit their personal settings and securely save or write down their recovery tokens to avoid a 48-hour lockout in case of a lost or stolen 2SV device.

Access your organization administration from any Atlassian product

You can now access your organization administration from any of your products through the Product switcher in the top navigation. This makes it easy to manage all of your accounts and security policies globally across your sites and products.

Save your search criteria with filters

Use a filter to get to your frequently used search criteria while searching for issues in a project quicker. Select Issues in your project sidebar and run a search. When you’re happy with the search criteria, you can turn it into a filter by selecting Save filter.

Removal of non-paginated get filters endpoint from REST API v2

We previously announced the deprecation of the non-paginated get filters endpoint in Jira’s REST API v2. Starting in December (2020), we’ll begin removing the endpoint. We expect to complete this work before the end of 2020.

Instead of the non-paginated endpoint, you can use the paginated endpoint, which is more scalable and can deliver lower response times.

Before we remove the endpoint, you should:

• replace all calls to GET /rest/api/2/filter with GET /rest/api/2/filter/search

Updates to how you create projects in Jira

Creating projects in Jira is now simpler with our new template library. Browse templates across the Jira products you own, with additional information to assist you in finding the template that best fits the way your team works.

Additionally, we’ve renamed our project types (next-gen and classic) to make them clearer and more descriptive:

• Next-gen projects are now named team-managed projects. The functionality itself remains the same and continue to be ideal for independent teams who want to control their own working processes and practices in a self-contained space.
• Classic projects are now named company-managed projects. Setup and maintained by Jira admins, company-managed projects remain the best choice for teams who want to work with other teams across many projects in a standard way, such as sharing a workflow.

Advanced Roadmaps for Jira - Edit issue descriptions

Users can now edit the issue description field and issue title from the Advanced Roadmaps timeline.

Learn more on the View issue details page.

Jira Work Management is the next generation of Jira Core

We’ve rebranded from Jira Core to Jira Work Management. Stay tuned for updates, and more documentation on exciting new features.

Object Schema Import enabled

We’ve added the ability to import one or more complete object schemas from the Insight Asset Management Cloud app to Insight in Jira Service Management Cloud. Learn more about importing an object schema.

Trusted users: UI changes for inviting new users

We’ve made some minor UI changes – the Administration button in the Switch to… menu is no longer available for trusted users. Instead, they can navigate to the People menu in the top navigation to invite new users.

Project pages: minor UI improvements

We’ve made some minor UI changes to project pages.

• You’ll see a message that says Powered by Confluence at the bottom of the screen. Selecting this will take you to Confluence.
• The icon and UI for your connected space or page have been updated.
• Information about your pages Name, Contributors, and Last modified has been retained, but the labels have been removed to improve readability.

Jira project reports: Deployment frequency report

Need more insights into your deployment metrics? We have introduced a new deployment frequency report.

This report leverages your deployment data to get you visibility into:

• How often your team is deploying code to production
• Whether your deployment frequency is effective in managing risk

To view the report:

• In a company-managed project, navigate to the Reports > DevOps section.
• In a team-managed project, navigate to the Reports > Overview section.

Learn how to make the best use of this report.

Roll up dates on your Roadmap

Extra! Extra! Read all about it!

You can now infer dates of epics based on those of its child issues on your Roadmap view. For example, if an epic has three stories that each last one sprint, your Roadmap view will automatically schedule your epic to last three sprints.

Learn more: https://support.atlassian.com/jira-software-cloud/docs/create-epics-on-the-roadmap/

Project pages: connect project with a page

We’ve updated project pages so it’s possible to connect a single Confluence page, rather than an entire space. You can do this by selecting the Connect to different space or page icon (represented by two arrows). Learn more.

Move data between sites with cloud-to-cloud migration

We're introducing cloud-to-cloud migration to make it easier for you to move users and projects from one cloud site to another. Cloud-to-cloud migration can help you combine data between two or more cloud sites, split a cloud site into multiple cloud sites, duplicate a cloud site, or move specific projects from one cloud site to another

Org and site admins can access this feature by logging in to the cloud site you want to move your users and projects from, then going to Settings > System > Migrate cloud site.

Updates to how you create projects in Jira

Creating projects in Jira is now simpler with our new template library. Browse templates across the Jira products you own, with additional information to assist you in finding the template that best fits the way your team works.

Additionally, we’ve renamed our project types (next-gen and classic) to make them clearer and more descriptive:

• Next-gen projects are now named team-managed projects. The functionality itself remains the same and continue to be ideal for independent teams who want to control their own working processes and practices in a self-contained space.
• Classic projects are now named company-managed projects. Setup and maintained by Jira admins, company-managed projects remain the best choice for teams who want to work with other teams across many projects in a standard way, such as sharing a workflow.

Create and schedule future sprints

Sprint planning is great when it’s done every couple of weeks.

But how satisfying (and helpful) is it when you can line up the work that needs to happen straight after? Create the sprint and pencil in the start and end dates. Your future self will thank you later.

To plan a future sprint:

1. Navigate to your Jira software project.
2. Select Backlog in the project menu on the left.
3. Click Create sprint.
4. Add dates to your sprint by selecting Add dates (✏️ ). Ta-da!

Learn more about adding dates to future sprints for team-managed projects.

Learn more about adding dates to future sprints for company-managed projects.

Team-managed projects: reopen a closed sprint

If you’ve accidentally closed a sprint in your team-managed project, you can now reopen it via its report in the Reports section of your project. We’ve been working on this after hearing it’s something many of you have asked for. Learn more about reopening sprints.

Color issues by issue type and priority in Advanced Roadmaps

When customizing your timeline in Advanced Roadmaps, you can now color issues based on issue type (epics, stories, etc) and priority.

Advanced Roadmaps is included with all Jira Software Cloud Premium and Enterprise subscriptions.

Only show issues with no assignee on your roadmap

Roadmaps now includes a filter that only shows issues that don't yet have an assignee.

Advanced Roadmaps - Infer dates from releases

In Advanced Roadmaps, you can now schedule issues based on the releases to which they're assigned in the same way you can with sprint dates.

Advanced Roadmaps is included with all Jira Software Cloud Premium and Enterprise subscriptions.

Link multiple Confluence spaces to your knowledge base

It’s here! You can now link more than one Confluence space to your knowledge base. Organize your articles more efficiently and help your customers faster than ever with the redesigned knowledge base settings page. Admins can now create a space from their service projects, link multiple existing spaces at once, set individual space permissions, and manage article suggestions better. And agents can now filter articles by linked spaces.

Link spaces from Confluence server sites to your knowledge base

Jira Service Management in Cloud, but Confluence on Server? No problem, you can now bring articles from spaces in Confluence server sites to your knowledge base in Jira Service Management Cloud.

When creating or linking spaces to your service project, you can choose between spaces from your Confluence cloud and server sites. Learn more about linking Confluence spaces to your service project.

Get help with company-managed projects in Jira Service Management

We’ve improved our help experience for company-managed projects. Now, Jira Service Management recommends articles associated with the page you’re viewing, making it easier to find relevant help for the task at hand.

To try it out:

1. Navigate to your company-managed service project.
2. Select Help from the top navigation bar.

Updates to how you create projects in Jira

Creating projects in Jira is now simpler with our new template library. Browse templates across the Jira products you own, with additional information to assist you in finding the template that best fits the way your team works.

Additionally, we’ve renamed our project types (next-gen and classic) to make them clearer and more descriptive:

• Next-gen projects are now named team-managed projects. The functionality itself remains the same and continue to be ideal for independent teams who want to control their own working processes and practices in a self-contained space.
• Classic projects are now named company-managed projects. Setup and maintained by Jira admins, company-managed projects remain the best choice for teams who want to work with other teams across many projects in a standard way, such as sharing a workflow.

Improved view of knowledge base articles in the portal

Your customers can now view your knowledge base articles in the portal on a wider canvas. The increased width will not just improve the readability of your articles, but will also help images and tables in them to render better.

UI changes for managing portal-only customer access, previously known as global customer permissions

We’ve made some UI changes – global customer permissions are no longer available on the Configuration page under your global product settings. Instead, to view or change portal-only customer access for your site as a site admin:

1. From the top right, select Settings :confcloud-cog: > Products.
2. Under Jira Service Management, select Portal-only customer access.
3. Select your desired permissions.

Learn more about changing portal-only customer access

No legacy automation access for new Jira Service Management sign-ups

From August 30, 2021, if you’re new to Jira Service Management, you don’t have access to legacy automation, which is being superseded by Automation. If you’re an existing user, legacy automation won’t be available when you sign up for a new site. For existing sites, your legacy automation experience isn’t affected. Learn more about legacy automation.

Jira Service Management Premium: Archive and restore your service projects

Stay organized by archiving your inactive service projects. Depending on your project type, Jira admins or project admins can archive service projects along with all related requests, queues, SLAs, and reports. To archive a project, go to the service projects directory and then choose ••• to select Move to archive. Learn more about archiving projects.

Improved experience in Your Coach

We've updated the Quickstart links in Your Coach. Now you can read help articles to get you started without leaving Jira Service Management. Selecting a Quickstart link will open the Help panel, where the relevant help article will be displayed.

When there are multiple articles associated with a task, the link will take you to the relevant articles on the Atlassian Support website.

Use modern Global Issue Create dialog in JWM

None (onboarding already handled by the modern Global Issue Create dialog)

Create subtasks in the list view

You can now break down items into smaller subtasks in your list view. Subtasks are smaller items that relate to the overarching objective.

The new and improved board view

Check out the new and improved board view in Jira Work Management! Jira Work Management boards are designed to give you an easy and clear way to visualize work. You get a snapshot of project progress, including what work is yet to be started, what's in progress, and what is completed. Easily drag your issue cards throughout the workflow to columns that reflect the relevant status.

View your project's timeline in Confluence and more

Smart Links are a richer way to hyperlink your team’s work in other Atlassian products such as Confluence. Instead of just seeing a URL, you can now view your project’s work in the timeline view. Simply paste the business project’s timeline link into the editor and it will create a smart link.

Easily add comments when viewing a page

As a reader or reviewer of a Confluence page, you can add your thoughts by hovering over the right side of the page to reveal the option to add a comment to a section of text.

If you want to focus your comments on a phrase or sentence, you can highlight that part and select Comment from the toolbar that appears.

Hiding the Like button on archived pages

When you archive a page, you’re signaling to your team that this page is outdated or otherwise no longer relevant to current work. Since no one should be paying attention to or engaging with these pages, we’ve hidden the Like button so no new likes can be added.

You’ll still be able to see all likes the page accrued up until it was archived.

Archive all nested pages in one action

Page archiving enters its next phase with nested archiving. For any page you archive, if it has any nested pages, you’ll have the option to include all of them with the original page selected. Pages archived together will maintain their visual hierarchy to preserve the context in which they were organized in the page tree.

You’ll have the same option to include all nested pages when restoring any page in the archive back to the page tree.

You can use nested archiving on the Premium plan.

Invite guests for external collaboration (early access)

External collaboration is a Confluence feature that lets your team collaborate with people that are “external” in some way, such as a client or a contractor. It’s a secure way to open your Confluence instance to anyone you need to work with.

And the way you do that is you invite them as guests.

Guests have limited access to your instance. Unlike regular users who have a broad level of access by default, guests only have access to the spaces to which they have been specifically assigned access.

Guests also have limited access to user information for your regular “internal” users.

Note: External collaboration is in the process of rolling out as part of an early access program for customers on the premium plan.

Learn more about external collaboration.

Recommending pages to archive

We’ve added a notification email that’ll recommend archiving pages excluded by a bulk archiving action.

With the ability to archive a page and all of its nested pages (a whole branch of the page tree), sometimes not all pages in the branch can be included. This happens when the archiver either doesn’t have permission to view a nested page or doesn’t have permission to archive a nested page, which results in these pages being left behind in the page tree.

If you created any of these “left behind” pages, we’ll let you know in the email and give you a quick way to archive them!

Bulk archive up to 500 pages at a time

To ensure Confluence performs at the highest level, we’ve limited the amount of pages you can bulk archive or bulk restore to 500 pages at a time. We hope to increase the limit soon!

Include multiple excerpts from the same page

Currently, when you add multiple Excerpt macros to a page, only the first one can be referenced on other pagese because Excerpt macros haven’t had a name that distinguishes it from the others on that page.

With this change, you can create a page that contains multiple Excerpt macros, AND you can choose which Excerpt you include on other pages by referencing its name.

Transform a page into a blog

There are many reasons why your great ideas would start out on a page and grow into a blog when they are ready. Some content needs more time than others, so you have a few options for when you make the switch.

You can keep your page as a draft and use the More actions menu (•••) to Publish as blog, or you can publish as many times as you need, then use the More actions menu (•••) to Convert to blog.

Both of these options will move your page into the Blog section of the space where the page was created. Any page or inline comments added to the page will move with the page. If those comments no longer make sense when the content becomes a blog, you can delete or resolve the comments first.

Trusted users: UI changes for inviting new users

We’ve made some minor UI changes – the Administration button in the Switch to… menu is no longer available for trusted users. Instead, they can navigate to the People menu in the top navigation to invite new users.

Space Settings are easier to navigate

We reorganized and renamed some space settings, and added a search bar, to make it easier and faster to find the settings you’re looking for.

Page analytics for premium users

At the top of a page under the title, select the number of people who viewed the page to get more information with the new Premium page analytics feature. You can see who viewed a page, when they viewed it, and how often.

Access your organization administration from any Atlassian product

You can now access your organization administration from any of your products through the Product switcher in the top navigation. This makes it easy to manage all of your accounts and security policies globally across your sites and products.

Default values for custom pipeline variables

We've added a new property to the pipeline configuration. Now you can provide a default variable value for a custom pipeline.

Deprecation notice - Atlassian account passwords for API and Git activity will be disabled 1 March 2022

As previously announced in the Bitbucket blog, beginning 1 March 2022, Bitbucket users will not be able to use their Atlassian account passwords for API and Git activity.

Additionally, we've recently announced that new users with Atlassian accounts created on or after 13 September 2021 will not be able to use their account passwords for these Bitbucket activities.

For API and Git operations, an app password with the necessary scopes can be used in place of your account password. Please see Bitbucket Cloud documentation for a detailed explanation of what app passwords are and how to create and use them.

Other functionality affected

OAuth 2.0 Resource Owner Password Credentials Grant flow

It will no longer be possible to perform the OAuth 2 Resource Owner Password Credentials Grant flow, since this requires an Atlassian account password. App developers should use one of our supported OAuth 2.0 flows to obtain access tokens.

Obtaining a Two Step Verification recovery token over SSH

Bitbucket previously allowed a combination of an SSH key and password to retrieve a Two Step Verification (2SV) recovery token. This will no longer be supported. Users with 2SV enabled should visit their personal settings and securely save or write down their recovery tokens to avoid a 48-hour lockout in case of a lost or stolen 2SV device.