Atlassian Cloud changes Dec 20 to Dec 27, 2021

These changes have recently been rolled out to Atlassian Cloud sites.

Changes labeled ROLLING OUT are being gradually rolled out and may not be on your site just yet.

Atlassian Cloud

Your cloud-hosted products are supported by the Atlassian Cloud platform. This section usually includes changes related to multiple Atlassian Cloud products, site administration, and user management.

Project pages: minor UI improvements

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We’ve made some minor UI changes to project pages.

  • You’ll see a message that says Powered by Confluence at the bottom of the screen. Selecting this will take you to Confluence.
  • The icon and UI for your connected space or page have been updated.
  • Information about your pages Name, Contributors, and Last modified has been retained, but the labels have been removed to improve readability.

Deprecation notice - Atlassian account passwords for API and Git activity will be disabled 1 March 2022

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As previously announced in the Bitbucket blog, beginning 1 March 2022, Bitbucket users will not be able to use their Atlassian account passwords for API and Git activity.

Additionally, we've recently announced that new users with Atlassian accounts created on or after 13 September 2021 will not be able to use their account passwords for these Bitbucket activities.

For API and Git operations, an app password with the necessary scopes can be used in place of your account password. Please see Bitbucket Cloud documentation for a detailed explanation of what app passwords are and how to create and use them.

Other functionality affected

OAuth 2.0 Resource Owner Password Credentials Grant flow

It will no longer be possible to perform the OAuth 2 Resource Owner Password Credentials Grant flow, since this requires an Atlassian account password. App developers should use one of our supported OAuth 2.0 flows to obtain access tokens.

Obtaining a Two Step Verification recovery token over SSH

Bitbucket previously allowed a combination of an SSH key and password to retrieve a Two Step Verification (2SV) recovery token. This will no longer be supported. Users with 2SV enabled should visit their personal settings and securely save or write down their recovery tokens to avoid a 48-hour lockout in case of a lost or stolen 2SV device.

Access your organization administration from any Atlassian product

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You can now access your organization administration from any of your products through the Product switcher in the top navigation. This makes it easy to manage all of your accounts and security policies globally across your sites and products.

Get more information about your sandbox data copy

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We're now emailing you more information about your sandbox data copy. Get confirmation that your data copy was successful and your sandbox is ready to use. If something has gone wrong, learn about what it was and the next steps - so you can get back to experimenting in your sandbox sooner.

To copy data to your sandbox, navigate to your organization administration, go to Products, choose Sandbox, and under Actions in the product table select Copy production data.

Learn about sandboxes

Access your organization administration from any Atlassian product

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You can now access your organization administration from any of your products through the Product switcher in the top navigation. This makes it easy to manage all of your accounts and security policies globally across your sites and products.

Data residency: now on all Standard and Premium plans

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Hot on the heels of our last update about data residency for Australia is more great news. Data residency is now available on all Standard, Premium, and Enterprise plans for Jira Software, Jira Service Management, and Confluence. To request a data residency move, from your organization administration, go to Security > Data residency.

Jira platform

Changes in this section usually apply to all Jira products. We'll tell you in the change description if something is only for a specific Jira product.

Create subtasks in the timeline view

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You can now break down items into smaller subtasks in your timeline view. Subtasks are smaller items that relate to the overarching objective.

JSM Insight QR Code Enabled

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To help you manage physical assets, we've added the ability to print QR codes to Insight in Jira Service Management Cloud. Printed QR codes can be applied to physical assets and then scanned to quickly find information about that object in Insight.

You can print QR codes for multiple objects by selecting Bulk actions > Print QR codes.

Learn more about printing QR codes in Insight for Jira Service Management Cloud.

Company-managed projects: Move fields around to change the issue layout

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Change the issue layout of a company-managed project by dragging fields under Description fields, Context fields, Hidden fields, or Hide when empty sections. Learn how your fields appear in the issue view.


Select Project settings > Issue layout > Edit issue layout to change the issue layout of a company-managed project.

Learn what's new in Jira directly from the help menu

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We've updated our release note experience, bringing it directly into Jira. Now, release notes are contextual, based on what features are delivered to your Jira site specifically.

You can view our feature announcements, improvements, bug fixes, experiments and more:

1. Select Help (question) from the top navigation bar.
2. Select Find out what's changed in Jira.

Issue view: Read what your custom fields do

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No more confusion over how your custom fields work. You can now hover over the info icon next to a custom field's name to read its description, if there is one. If your custom field doesn't have a description, your admin can add one by editing it. Learn more about editing custom fields.

Improvements to the View all plans page in Advanced Roadmaps

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Columns on the View all plans page in Advanced Roadmaps are now sortable!

When you're looking at the View all plans page in Advanced Roadmaps, you can sort them according to plans that you've marked as a favorite, who the lead user of that plan is, or when the plan was last updated.

Filters: Admins can retain access to a private filter by changing its owner

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We heard that losing private filters from deleted users is a hassle, so we're giving admins the power to change the owner of both private and shared filters. This means that if a private filter's owner leaves your team, you can still access the filter by changing its owner. To see your team's filters and change their owners, go to Jira settings > Filters.

Jira Software

Project pages: connect project with a page

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We’ve updated project pages so it’s possible to connect a single Confluence page, rather than an entire space. You can do this by selecting the Connect to different space or page icon (represented by two arrows). Learn more.

Updates to how you create projects in Jira

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Creating projects in Jira is now simpler with our new template library. Browse templates across the Jira products you own, with additional information to assist you in finding the template that best fits the way your team works.

Additionally, we’ve renamed our project types (next-gen and classic) to make them clearer and more descriptive:

  • Next-gen projects are now named team-managed projects. The functionality itself remains the same and continue to be ideal for independent teams who want to control their own working processes and practices in a self-contained space.
  • Classic projects are now named company-managed projects. Setup and maintained by Jira admins, company-managed projects remain the best choice for teams who want to work with other teams across many projects in a standard way, such as sharing a workflow.

Advanced Roadmaps for Jira - Edit issue descriptions

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You can now edit the issue description field and issue title from the Advanced Roadmaps timeline.

Learn more on the View issue details page.

Advanced Roadmaps for Jira - Horizontal Scrolling

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Advanced Roadmaps lets you see into the future!

Not like… next week's lottery numbers, more like the future of your plans. You can now use your mouse or trackpad to scroll forward and backward on your timeline. This new feature also comes with new time increments of Weeks, Months, Quarters, and Years (as opposed to the old 3 months, 1 year, etc).

Users of Jira’s Project Roadmap feature might recognize this new functionality. Give it a scroll and see what your future holds!

Read our documentation for more information: View your plan

Use embedded Confluence pages in Jira

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Already using Confluence? Now you can see, create, and edit Confluence pages without leaving Jira Software project pages.

Embed Confluence pages in 4 easy steps:

1. Navigate to Project pages in the project sidebar.
2. Select Connect to Confluence.
3. Search for the Confluence space you want to connect.
4. Select Connect.

Great! You're ready to view, create, and edit pages within Jira. Discover more about embedded Confluence pages in Jira.

Color issues by issue type and priority in Advanced Roadmaps

When customizing your timeline in Advanced Roadmaps, you can now color issues based on issue type (epics, stories, etc) and priority.

Advanced Roadmaps is included with all Jira Software Cloud Premium and Enterprise subscriptions.

Advanced Roadmaps - Infer dates from releases

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In Advanced Roadmaps, you can now schedule issues based on the releases to which they're assigned in the same way you can with sprint dates.

Advanced Roadmaps is included with all Jira Software Cloud Premium and Enterprise subscriptions.

Team-managed projects: Show or hide statuses on the board and backlog

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Show and hide statuses to keep your board uncluttered and focused on the issues you need. In the Columns and statuses settings page, you can now store a status in the left panel to unassign it from the board. Issues can belong to an unassigned status, but they won't be visible on the board and backlog.

Learn more about columns and statuses in team-managed projects

Create a branch from the Jira issue view

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If your Jira Software project is connected to a source code management tool like Bitbucket or GitHub, you can now create a branch in your connected code tool directly from a Jira issue.

Here’s how to do it:

1. Navigate to the Jira issue.
2. On the Details tab, in the Development panel, select Create branch.
3. Select your preferred source code management tool, or copy the suggested branch name to create your branch locally.

The suggested name includes the issue key, meaning build info will be automatically linked to your issue.

Jira Service Management

Jira Service Desk is now Jira Service Management! We’re in the process of rolling out some exciting new features for all users. Learn more about these new features.

Updates to how you create projects in Jira

ROLLING OUT

Creating projects in Jira is now simpler with our new template library. Browse templates across the Jira products you own, with additional information to assist you in finding the template that best fits the way your team works.

Additionally, we’ve renamed our project types (next-gen and classic) to make them clearer and more descriptive:

  • Next-gen projects are now named team-managed projects. The functionality itself remains the same and continue to be ideal for independent teams who want to control their own working processes and practices in a self-contained space.
  • Classic projects are now named company-managed projects. Setup and maintained by Jira admins, company-managed projects remain the best choice for teams who want to work with other teams across many projects in a standard way, such as sharing a workflow.

Object Schema Import enabled

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We’ve added the ability to import one or more complete object schemas from the Insight Asset Management Cloud app to Insight in Jira Service Management Cloud. Learn more about importing an object schema.

Improved SLA format for longer dates

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We’ve improved the way to display the service level agreement (SLA) goal times to enhance the agent experience on both queue view and issue view: displays the relative time and date. For example, it'll display today, yesterday, tomorrow, or the exact date for completed, or breached SLAs. We've also introduced a tooltip to show hours remaining or past, and the percentage towards the SLA goal.

Jira Service Management Premium: Archive and restore your service projects

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Stay organized by archiving your inactive service projects. Depending on your project type, Jira admins or project admins can archive service projects along with all related requests, queues, SLAs, and reports. To archive a project, go to the service projects directory and then choose ••• to select Move to archive. Learn more about archiving projects.

JSM use file name for import object type name

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Improved naming for imported object types
When you import CSV or JSON data into Insight for Jira Service Management you can automatically create a new object type using that data. The name of this new object type will now be the filename of your source data.

Learn more about importing data into Insight for Jira Service Management.

Find requests in the help center faster with improved filters

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You can now filter your requests across multiple statuses and request types in your help center requests list. The improved filtering experience will make it easier than ever for you to find the requests you need.

Learn from incidents with post-incident reviews

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Create post-incident reviews within Jira Service Management and bring teams together to discuss the details of an incident: why it happened, what impact it had, what actions were taken to resolve it, and how the team can prevent it from happening again.

Post-incident reviews are a chance to uncover vulnerabilities in your system, stop repeat incidents, and decrease time to incident resolution in the future, and are an important step in the lifecycle of an always-on service.

Head to Project settings > Features and use the toggle to enable Post-incident reviews.

Learn more about best practices for post-incident reviews.

Forms: Get the information you need, when you need it

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Forms use conditional logic to dynamically show or hide fields, and can include headings, tables, and rich formatting. Use forms in your portal to gather information when a request is raised, or 
add forms to existing issues to gather new information as it’s needed.

We're rolling out forms slowly, so keep an eye out under Project settings (or Service project settings in team-managed projects) for Forms in the navigation on the left.

Learn more about forms in Jira Service Management.

Jira Work Management

The new and improved board view

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Check out the new and improved board view in Jira Work Management! Jira Work Management boards are designed to give you an easy and clear way to visualize work. You get a snapshot of project progress, including what work is yet to be started, what's in progress, and what is completed. Easily drag your issue cards throughout the workflow to columns that reflect the relevant status.

Add people to your project

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Collaborate with your team by inviting more people to your business project from the list, board, calendar, and timeline view. Select the invite button at the top of your preferred view in your business project, and fill out the details.

Confluence

Hiding the Like button on archived pages

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When you archive a page, you’re signaling to your team that this page is outdated or otherwise no longer relevant to current work. Since no one should be paying attention to or engaging with these pages, we’ve hidden the Like button so no new likes can be added.

You’ll still be able to see all likes the page accrued up until it was archived.

Archive all nested pages in one action

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Page archiving enters its next phase with nested archiving. For any page you archive, if it has any nested pages, you’ll have the option to include all of them with the original page selected. Pages archived together will maintain their visual hierarchy to preserve the context in which they were organized in the page tree.

You’ll have the same option to include all nested pages when restoring any page in the archive back to the page tree.

You can use nested archiving on the Premium plan.

Invite guests for external collaboration (early access)

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External collaboration is a Confluence feature that lets your team collaborate with people that are “external” in some way, such as a client or a contractor. It’s a secure way to open your Confluence instance to anyone you need to work with.

And the way you do that is you invite them as guests.

Guests have limited access to your instance. Unlike regular users who have a broad level of access by default, guests only have access to the spaces to which they have been specifically assigned access.

Guests also have limited access to user information for your regular “internal” users.

Note: External collaboration is in the process of rolling out as part of an early access program for customers on the premium plan.

Learn more about external collaboration.

Recommending pages to archive

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We’ve added a notification email that’ll recommend archiving pages excluded by a bulk archiving action.

With the ability to archive a page and all of its nested pages (a whole branch of the page tree), sometimes not all pages in the branch can be included. This happens when the archiver either doesn’t have permission to view a nested page or doesn’t have permission to archive a nested page, which results in these pages being left behind in the page tree.

If you created any of these “left behind” pages, we’ll let you know in the email and give you a quick way to archive them!

Bulk archive up to 500 pages at a time

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To ensure Confluence performs at the highest level, we’ve limited the amount of pages you can bulk archive or bulk restore to 500 pages at a time. We hope to increase the limit soon!

Get the right help when you need it

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Now you can read help articles right from Confluence. Select the question icon ((question)) from anywhere to open the help panel on the right. When you open the help panel in space settings, you’ll see a list of topics related to the screen you’re on, and you can search for topics from anywhere in the site. And stay tuned – we’ll be adding topics to more parts of Confluence soon.

Find your way with the new Home

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Quickly get back to your work, catch up on relevant activity, and discover what’s happening with the new Home. Select Home in the global navigation bar.

Space settings are easier to navigate

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We reorganized and renamed some space settings, and added a search bar, to make it easier and faster to find the settings you’re looking for.

Android app update v2.13 - Dec 1st, 2021

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Say goodbye to all the scrolling and searching—now you can jump straight to comments by tapping the comments icon at the bottom of the page.

Access your organization administration from any Atlassian product

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You can now access your organization administration from any of your products through the Product switcher in the top navigation. This makes it easy to manage all of your accounts and security policies globally across your sites and products.

Search terms stick around

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When you are looking for the right content using the global search, the text you entered and any filters you chose don’t go away when you select a result in the list or navigate somewhere else.

Get insights around what keywords your team are searching for

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You can now get a detailed understanding of individual search term performance on your site by analyzing graphs that measure searches and click through rates over time, as well as insights showing which pages are getting the most clicks and which spaces are being visited most, for a particular term.

Learn more about viewing insights on your site

Automatically get a personal space

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A personal space in Confluence is a place of your own to jot down new ideas, introduce yourself to your team, keep track of tasks, store important items or files, polish content before sharing with others, and more.

You can choose to leave the space open for others to visit and collaborate, or you can restrict the pages so that no one else can see them.

If you don't already have a personal space, one will be created for you after you've logged in and viewed a page. There are three ways to get to your personal space:

  • Select Spaces in the global navigation bar. Your personal space is automatically starred for easy access.
  • Select your profile icon at the top right of the global navigation bar and select Personal Space.
  • Select Home in the global navigation bar. All starred spaces are shown on the right.

Learn more about personal spaces

Get insights around what keywords your team are searching for

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You can now get a detailed understanding of individual search term performance on your site by analyzing graphs that measure searches and click-through rates over time, as well as insights showing which pages are getting the most clicks and which spaces are being visited most, for a particular term.

Learn more about viewing insights on your site

Bitbucket

Horizontal global navigation bar now available!

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Help us welcome horizontal navigation to Bitbucket Cloud. We are joining Jira and Confluence Cloud and moving our global navigation from a vertical bar along the left side to a horizontal bar displayed along the top of Bitbucket Cloud. This update:

  • provides a consistent user experience for our customers using other Atlassian products
  • moved pull requests, issues, and snippets to the dropdown menu under More
  • features a global ‘Create’ button that displays the most frequently used global and contextual ‘create’ actions

Ready to try the new horizontal navigation bar? Learn more about it in the Bitbucket Community.

Deprecation notice - Atlassian account passwords for API and Git activity will be disabled 1 March 2022

ROLLING OUT

As previously announced in the Bitbucket blog, beginning 1 March 2022, Bitbucket users will not be able to use their Atlassian account passwords for API and Git activity.

Additionally, we've recently announced that new users with Atlassian accounts created on or after 13 September 2021 will not be able to use their account passwords for these Bitbucket activities.

For API and Git operations, an app password with the necessary scopes can be used in place of your account password. Please see Bitbucket Cloud documentation for a detailed explanation of what app passwords are and how to create and use them.

Other functionality affected

OAuth 2.0 Resource Owner Password Credentials Grant flow

It will no longer be possible to perform the OAuth 2 Resource Owner Password Credentials Grant flow, since this requires an Atlassian account password. App developers should use one of our supported OAuth 2.0 flows to obtain access tokens.

Obtaining a Two Step Verification recovery token over SSH

Bitbucket previously allowed a combination of an SSH key and password to retrieve a Two Step Verification (2SV) recovery token. This will no longer be supported. Users with 2SV enabled should visit their personal settings and securely save or write down their recovery tokens to avoid a 48-hour lockout in case of a lost or stolen 2SV device.

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