• Atlassian Cloud
• Jira platform
• Jira Software
• Jira Service Management
• Jira Work Management
• Confluence
• Bitbucket
• Compass
• Opsgenie

Add custom email addresses for product notifications

You can now customize email notifications from Jira so that they look like they coming directly from your company, instead of the atlassian.net domain. To do this, customize the sender email addresses with your company’s domain. This configuration complies with the standard for authenticating emails called DMARC.

Deprecation notice - Atlassian account passwords for API and Git activity will be disabled 1 March 2022

As previously announced in the Bitbucket blog, beginning 1 March 2022, Bitbucket users will not be able to use their Atlassian account passwords for API and Git activity.

Additionally, we've recently announced that new users with Atlassian accounts created on or after 13 September 2021 will not be able to use their account passwords for these Bitbucket activities.

For API and Git operations, an app password with the necessary scopes can be used in place of your account password. Please see Bitbucket Cloud documentation for a detailed explanation of what app passwords are and how to create and use them.

Other functionality affected

OAuth 2.0 Resource Owner Password Credentials Grant flow

It will no longer be possible to perform the OAuth 2 Resource Owner Password Credentials Grant flow, since this requires an Atlassian account password. App developers should use one of our supported OAuth 2.0 flows to obtain access tokens.

Obtaining a Two Step Verification recovery token over SSH

Bitbucket previously allowed a combination of an SSH key and password to retrieve a Two Step Verification (2SV) recovery token. This will no longer be supported. Users with 2SV enabled should visit their personal settings and securely save or write down their recovery tokens to avoid a 48-hour lockout in case of a lost or stolen 2SV device.

Access your organization administration from any Atlassian product

You can now access your organization administration from any of your products through the Product switcher in the top navigation. This makes it easy to manage all of your accounts and security policies globally across your sites and products.

Access your organization administration from any Atlassian product

You can now access your organization administration from any of your products through the Product switcher in the top navigation. This makes it easy to manage all of your accounts and security policies globally across your sites and products.

View actions made to your sandbox through the audit log

It's now easier to track activities in your sandbox. To view previous actions, go to your Organization administration and from the Security tab in the top navigation select Audit log. Learn more about the audit log

Create subtasks in the timeline view

You can now break down items into smaller subtasks in your timeline view. Subtasks are smaller items that relate to the overarching objective.

Company-managed projects: Move fields around to change the issue layout

Change the issue layout of a company-managed project by dragging fields under Description fields, Context fields, Hidden fields, or Hide when empty sections. Learn how your fields appear in the issue view.


Select Project settings > Issue layout > Edit issue layout to change the issue layout of a company-managed project.

New Import Jira Server and Import Jira Cloud screens replaces the Restore system screen

The Restore system option, also commonly referred to as Site Import enabled you to import:

• Jira server backup files to migrate from Jira server to cloud
• Jira cloud backup files to reset the cloud site among other reasons

Recently, we announced that Site Import won’t be available for some users looking to import server backups to migrate from server to cloud. To make sure that users who want to import cloud backups aren’t impacted, we’ve now split Site Import into two screens.

• To import server backups, go to Settings > System > Import Jira Server
• To import cloud backups, go to Settings > System > Import Jira Cloud

Delete knowledge base drafts

Manage your unpublished articles and remove clutter by deleting drafts you no longer need from your knowledge base.

Deprecation notice - we are sunsetting the Jira Cloud for Mac app

In February 2022, we're sunsetting the Jira Cloud for Mac app. You don’t need to do anything; your work is up-to-date and available in Jira via your web browser.

Filter by Component in your roadmap view

Focus in on the work that matters most to you. You can now filter issues based on their assigned Component when looking at your roadmap view.

Learn more about filtering issues on your roadmap view.

Edit OAuth credentials permissions in Jira for your self-hosted tools

If your Jira Software Cloud site is integrated with self-hosted tools using OAuth, you can now edit your OAuth credentials permissions by adding or removing permissions for a tool. Adding a new permission will give the tool access to start sending in the type of data granted by the permission (e.g. deployment information). Removing a permission will revoke the tool’s access to send in the type of data that was granted by the permission. Learn more about creating OAuth credentials in Jira Software Cloud

To edit your OAuth credentials permissions:

1. Log in to Jira and select Settings > Apps.
2. From the sidebar, select OAuth credentials.
3. In the three-dots menu under Actions, select Edit permissions.
4. Update the permissions you want to add or remove and select Save.

Updates to how you create projects in Jira

Creating projects in Jira is now simpler with our new template library. Browse templates across the Jira products you own, with additional information to assist you in finding the template that best fits the way your team works.

Additionally, we’ve renamed our project types (next-gen and classic) to make them clearer and more descriptive:

• Next-gen projects are now named team-managed projects. The functionality itself remains the same and continue to be ideal for independent teams who want to control their own working processes and practices in a self-contained space.
• Classic projects are now named company-managed projects. Setup and maintained by Jira admins, company-managed projects remain the best choice for teams who want to work with other teams across many projects in a standard way, such as sharing a workflow.

Team-managed projects: Set up new statuses without leaving the workflow editor

If you add a new status in the workflow editor, you can now assign it to a board column straight away. You can choose to keep your new status hidden, or drag and drop it to a column so it’s visible on your board and backlog.

Learn how to manage statuses in your workflow

Releases experience improved for Jira Software projects

We’ve uplifted the Releases experience in Jira, tidied things up, and made some minor changes to the layout of the page.

The new experience is similar in terms of functionality, but we've rewritten the code so we can maintain it more easily and add new features in the future.

We’ve also removed the option to trigger a Bamboo build when you release a Jira version. Bamboo and Jira Software integrations will continue to work, but you’ll need to run your builds directly in Bamboo rather than via a Jira release. Learn more about running a Bamboo build manually

New settings for completed epics on your roadmap

Define how many completed issues appear on your timeline using the new Issue display range function in the View settings menu.

Set your timeline to show completed parent-level issues from the last one, three, six, nine, or twelve months. You can also choose to hide all completed parent-level issues.

Updates to how you create projects in Jira

Creating projects in Jira is now simpler with our new template library. Browse templates across the Jira products you own, with additional information to assist you in finding the template that best fits the way your team works.

Additionally, we’ve renamed our project types (next-gen and classic) to make them clearer and more descriptive:

• Next-gen projects are now named team-managed projects. The functionality itself remains the same and continue to be ideal for independent teams who want to control their own working processes and practices in a self-contained space.
• Classic projects are now named company-managed projects. Setup and maintained by Jira admins, company-managed projects remain the best choice for teams who want to work with other teams across many projects in a standard way, such as sharing a workflow.

Object Schema Import enabled

We’ve added the ability to import one or more complete object schemas from the Insight Asset Management Cloud app to Insight in Jira Service Management Cloud. Learn more about importing an object schema.

Suggested knowledge base articles on the portal will now show snippets

The suggested knowledge base articles that your customers see on the portal will now include the most relevant snippets from the articles, determined by AI, to help find the information they need, faster.

New approvals configuration experience

We’ve updated the way you configure your approval steps in Jira Service Management to make the process easier.

Learn how to add an approval step to a workflow.

Out-of-the-box knowledge base now available in your service project

We’ve brought Confluence’s rich editing experience to Jira Service Management to help you level up your knowledge base management. Your team can now create and edit knowledge base articles without leaving your service project.

Learn how to set up your native knowledge base in Jira Service Management.

Once you’ve set up your knowledge base, select the Create article button and start creating content directly in the editor that opens up within your service project. Your agents can also create new knowledge base articles from the issue view.

Forms: Get the information you need, when you need it

Forms use conditional logic to dynamically show or hide fields, and can include headings, tables, and rich formatting. Use forms in your portal to gather information when a request is raised, or 
add forms to existing issues to gather new information as it’s needed.

We're rolling out forms slowly, so keep an eye out under Project settings (or Service project settings in team-managed projects) for Forms in the navigation on the left.

Learn more about forms in Jira Service Management.

Access more help articles within Jira Service Management

We've updated the links within Jira Service Management to open support articles in the help panel, instead of on Atlassian Support. This will save time and allow you to read articles without leaving the page you're working on.

JSM dynamic queues skip issue count refresh threshold

For queues with more than 1000 issues (previously 10000 issues), the issue count badge will show 999+  in the project sidebar. The exact issue count will be visible in the queue view when the queue is actively selected. This brings improvement to issue count refresh performance for all queues in the project sidebar.

The new and improved board view

Check out the new and improved board view in Jira Work Management! Jira Work Management boards are designed to give you an easy and clear way to visualize work. You get a snapshot of project progress, including what work is yet to be started, what's in progress, and what is completed. Easily drag your issue cards throughout the workflow to columns that reflect the relevant status.

Add people to your project

Collaborate with your team by inviting more people to your business project from the list, board, calendar, and timeline view. Select the invite button at the top of your preferred view in your business project, and fill out the details.

Hiding the Like button on archived pages

When you archive a page, you’re signaling to your team that this page is outdated or otherwise no longer relevant to current work. Since no one should be paying attention to or engaging with these pages, we’ve hidden the Like button so no new likes can be added.

You’ll still be able to see all likes the page accrued up until it was archived.

Invite guests for external collaboration (early access)

External collaboration is a Confluence feature that lets your team collaborate with people that are “external” in some way, such as a client or a contractor. It’s a secure way to open your Confluence instance to anyone you need to work with.

And the way you do that is you invite them as guests.

Guests have limited access to your instance. Unlike regular users who have a broad level of access by default, guests only have access to the spaces to which they have been specifically assigned access.

Guests also have limited access to user information for your regular “internal” users.

Note: External collaboration is in the process of rolling out as part of an early access program for customers on the premium plan.

Learn more about external collaboration.

Recommending pages to archive

We’ve added a notification email that’ll recommend archiving pages excluded by a bulk archiving action.

With the ability to archive a page and all of its nested pages (a whole branch of the page tree), sometimes not all pages in the branch can be included. This happens when the archiver either doesn’t have permission to view a nested page or doesn’t have permission to archive a nested page, which results in these pages being left behind in the page tree.

If you created any of these “left behind” pages, we’ll let you know in the email and give you a quick way to archive them!

Find your way with the new Home

Quickly get back to your work, catch up on relevant activity, and discover what’s happening with the new Home. Select Home in the global navigation bar.

Learn more about the updates to Home

Android app update v2.13 - Dec 1st, 2021

Say goodbye to all the scrolling and searching—now you can jump straight to comments by tapping the comments icon at the bottom of the page.

Import files from Microsoft OneDrive and SharePoint

Bring into Confluence existing content from different Microsoft OneDrive and SharePoint sites. Once you gather up all the information scattered in various places, Confluence can be the one place your team goes to as their source of truth.

To import OneDrive and SharePoint files:

1. Create a Confluence page
2. Select the Import tab from the panel on the right
3. Select OneDrive and choose the file to import

Access your organization administration from any Atlassian product

You can now access your organization administration from any of your products through the Product switcher in the top navigation. This makes it easy to manage all of your accounts and security policies globally across your sites and products.

Search terms stick around

When you are looking for the right content using the global search, the text you entered and any filters you chose don’t go away when you select a result in the list or navigate somewhere else.

Type the URL "make.page" to create a Confluence page

Speed up the process of creating a page in Confluence by typing make.page in the URL of your browser. The page is created in your personal space, and you can start editing right away. The page can be moved later once you've jotted down your ideas. If you don't have a personal space, the page will be created in the space you visited most recently.

Learn more about this shortcut

Horizontal global navigation bar now available!

Help us welcome horizontal navigation to Bitbucket Cloud. We are joining Jira and Confluence Cloud and moving our global navigation from a vertical bar along the left side to a horizontal bar displayed along the top of Bitbucket Cloud. This update:

• provides a consistent user experience for our customers using other Atlassian products
• moved pull requests, issues, and snippets to the dropdown menu under More
• features a global ‘Create’ button that displays the most frequently used global and contextual ‘create’ actions

Ready to try the new horizontal navigation bar? Learn more about it in the Bitbucket Community.

Deprecation notice - Atlassian account passwords for API and Git activity will be disabled 1 March 2022

As previously announced in the Bitbucket blog, beginning 1 March 2022, Bitbucket users will not be able to use their Atlassian account passwords for API and Git activity.

Additionally, we've recently announced that new users with Atlassian accounts created on or after 13 September 2021 will not be able to use their account passwords for these Bitbucket activities.

For API and Git operations, an app password with the necessary scopes can be used in place of your account password. Please see Bitbucket Cloud documentation for a detailed explanation of what app passwords are and how to create and use them.

Other functionality affected

OAuth 2.0 Resource Owner Password Credentials Grant flow

It will no longer be possible to perform the OAuth 2 Resource Owner Password Credentials Grant flow, since this requires an Atlassian account password. App developers should use one of our supported OAuth 2.0 flows to obtain access tokens.

Obtaining a Two Step Verification recovery token over SSH

Bitbucket previously allowed a combination of an SSH key and password to retrieve a Two Step Verification (2SV) recovery token. This will no longer be supported. Users with 2SV enabled should visit their personal settings and securely save or write down their recovery tokens to avoid a 48-hour lockout in case of a lost or stolen 2SV device.

Display metrics on components

You can now create and connect metrics to your components and display the metrics on your component's overview page. Connecting metrics to components in Compass helps you track their performance and that of their owner teams.

Metrics REST API now available

Our metrics REST API is now available to ingest metric values. Use the Compass REST API to push metric values to your components.

LaunchDarkly app helps you visualize feature flags for related Compass components

The LaunchDarkly app is now available under Apps in Compass. Install and configure this app to quickly see which feature flags are currently active and a timeline of when they were added, removed, or modified.

Once the app is installed, select LaunchDarkly from the left side menu on a component's details page to see the feature flag information.

Introducing a new look for your Opsgenie integrations

Now you can add new integrations to your Opsgenie account and manage your existing ones from a single Integrations menu under Settings. We’ve also made integrations easy to set up using a simpler framework, which is currently available for Jira Software Cloud and Jira Service Management Cloud integrations. Select the integrations with a New highlight to try them.