Atlassian Cloud changes Feb 28 to Mar 7, 2022
These changes have recently been rolled out to Atlassian Cloud sites.
Changes labeled ROLLING OUT are being gradually rolled out and may not be on your site just yet.
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Atlassian Cloud
Your cloud-hosted products are supported by the Atlassian Cloud platform. This section usually includes changes related to multiple Atlassian Cloud products, site administration, and user management.
Deprecation notice - Atlassian account passwords for API and Git activity will be disabled 1 March 2022
ROLLING OUTAs previously announced in the Bitbucket blog, beginning 1 March 2022, Bitbucket users will not be able to use their Atlassian account passwords for API and Git activity.
Additionally, we've recently announced that new users with Atlassian accounts created on or after 13 September 2021 will not be able to use their account passwords for these Bitbucket activities.
For API and Git operations, an app password with the necessary scopes can be used in place of your account password. Please see Bitbucket Cloud documentation for a detailed explanation of what app passwords are and how to create and use them.
Other functionality affected
OAuth 2.0 Resource Owner Password Credentials Grant flow
It will no longer be possible to perform the OAuth 2 Resource Owner Password Credentials Grant flow, since this requires an Atlassian account password. App developers should use one of our supported OAuth 2.0 flows to obtain access tokens.
Obtaining a Two Step Verification recovery token over SSH
Bitbucket previously allowed a combination of an SSH key and password to retrieve a Two Step Verification (2SV) recovery token. This will no longer be supported. Users with 2SV enabled should visit their personal settings and securely save or write down their recovery tokens to avoid a 48-hour lockout in case of a lost or stolen 2SV device.
Access your organization administration from any Atlassian product
ROLLING OUTYou can now access your organization administration from any of your products through the Product switcher in the top navigation. This makes it easy to manage all of your accounts and security policies globally across your sites and products.
Access your organization administration from any Atlassian product
ROLLING OUTYou can now access your organization administration from any of your products through the Product switcher in the top navigation. This makes it easy to manage all of your accounts and security policies globally across your sites and products.
Jira platform
Changes in this section usually apply to all Jira products. We'll tell you in the change description if something is only for a specific Jira product.
Advanced Roadmaps for Jira - Export a static screenshot (.png) of your plan
ROLLING OUT NEW THIS WEEKWhen you're presenting your roadmap to stakeholders and colleagues alike, you can now quote the beloved Nickelback and say "Look at this photograph..."
That's right, you can now export a screenshot of your plan in Advanced Roadmaps using the Export to a image (.png) function. To use it, set your timeline to show the issues that you want to include in your screenshot, then use Share as > image (.png).
Learn more about exporting your timeline as an image
Advanced Roadmaps is included with all Jira Software Cloud Premium and Enterprise subscriptions.
Create subtasks in the timeline view
ROLLING OUTYou can now break down items into smaller subtasks in your timeline view. Subtasks are smaller items that relate to the overarching objective.
Company-managed projects: Move fields around to change the issue layout
ROLLING OUTChange the issue layout of a company-managed project by dragging fields under Description fields, Context fields, Hidden fields, or Hide when empty sections. Learn how your fields appear in the issue view.
Select Project settings > Issue layout > Edit issue layout to change the issue layout of a company-managed project.
New Import Jira Server and Import Jira Cloud screens replaces the Restore system screen
ROLLING OUTThe Restore system option, also commonly referred to as Site Import enabled you to import:
- Jira server backup files to migrate from Jira server to cloud
- Jira cloud backup files to reset the cloud site among other reasons
Recently, we announced that Site Import won’t be available for some users looking to import server backups to migrate from server to cloud. To make sure that users who want to import cloud backups aren’t impacted, we’ve now split Site Import into two screens.
- To import server backups, go to Settings > System > Import Jira Server
- To import cloud backups, go to Settings > System > Import Jira Cloud
Delete knowledge base drafts
ROLLING OUTManage your unpublished articles and remove clutter by deleting drafts you no longer need from your knowledge base.
Jira Software
Updates to how you create projects in Jira
ROLLING OUTCreating projects in Jira is now simpler with our new template library. Browse templates across the Jira products you own, with additional information to assist you in finding the template that best fits the way your team works.
Additionally, we’ve renamed our project types (next-gen and classic) to make them clearer and more descriptive:
- Next-gen projects are now named team-managed projects. The functionality itself remains the same and continue to be ideal for independent teams who want to control their own working processes and practices in a self-contained space.
- Classic projects are now named company-managed projects. Setup and maintained by Jira admins, company-managed projects remain the best choice for teams who want to work with other teams across many projects in a standard way, such as sharing a workflow.
Team-managed projects: Custom filters for your board and backlog
ROLLING OUTWe’ve introduced custom filters to help you find issues in a busy board and backlog. Powered by Jira Query Language (JQL), project admins can now create saved and reusable search terms to quickly find relevant issues.
Team-managed projects: Set up new statuses without leaving the workflow editor
ROLLING OUTIf you add a new status in the workflow editor, you can now assign it to a board column straight away. You can choose to keep your new status hidden, or drag and drop it to a column so it’s visible on your board and backlog.
Releases experience improved for Jira Software projects
ROLLING OUTWe’ve uplifted the Releases experience in Jira, tidied things up, and made some minor changes to the layout of the page.
The new experience is similar in terms of functionality, but we've rewritten the code so we can maintain it more easily and add new features in the future.
We’ve also removed the option to trigger a Bamboo build when you release a Jira version. Bamboo and Jira Software integrations will continue to work, but you’ll need to run your builds directly in Bamboo rather than via a Jira release. Learn more about running a Bamboo build manually
New settings for completed epics on your roadmap
ROLLING OUTDefine how many completed issues appear on your timeline using the new Issue display range function in the View settings menu.
Set your timeline to show completed parent-level issues from the last one, three, six, nine, or twelve months. You can also choose to hide all completed parent-level issues.
Team-managed projects: New keyboard shortcuts
ROLLING OUTQuickly order issues on your board and backlog. Choose an issue, and select 's' then 't' on your keyboard to send it to the top of the list or select 's' then 'b' to send it to the bottom.
Edit OAuth credentials permissions in Jira for your self-hosted tools
ROLLING OUTIf your Jira Software Cloud site is integrated with self-hosted tools using OAuth, you can now edit your OAuth credentials permissions by adding or removing permissions for a tool. Adding a new permission will give the tool access to start sending in the type of data granted by the permission (e.g. deployment information). Removing a permission will revoke the tool’s access to send in the type of data that was granted by the permission. Learn more about creating OAuth credentials in Jira Software Cloud.
To edit your OAuth credentials permissions:
1. Log in to Jira and select Settings > Apps.
2. From the sidebar, select OAuth credentials.
3. In the three-dots menu under Actions, select Edit permissions.
4. Update the permissions you want to add or remove and select Save.
Filter by Component in your roadmap view
ROLLING OUTFocus in on the work that matters most to you. You can now filter issues based on their assigned Component when looking at your roadmap view.
View deployment information on the release page
ROLLING OUTIf you've integrated a CI/CD tool with your Jira site and your team includes issue keys in branch names, commit messages, and pull requests, you'll now see information about your deployments on the release page.
A new column, Deployments, will show an icon to indicate whether an issue has been deployed successfully and a label to tell you what environment it’s been deployed to.
Learn more about using the release page to check the progress of a version.
Jira Service Management
Jira Service Desk is now Jira Service Management! We’re in the process of rolling out some exciting new features for all users. Learn more about these new features.
Updates to how you create projects in Jira
ROLLING OUTCreating projects in Jira is now simpler with our new template library. Browse templates across the Jira products you own, with additional information to assist you in finding the template that best fits the way your team works.
Additionally, we’ve renamed our project types (next-gen and classic) to make them clearer and more descriptive:
- Next-gen projects are now named team-managed projects. The functionality itself remains the same and continue to be ideal for independent teams who want to control their own working processes and practices in a self-contained space.
- Classic projects are now named company-managed projects. Setup and maintained by Jira admins, company-managed projects remain the best choice for teams who want to work with other teams across many projects in a standard way, such as sharing a workflow.
Allow customers to download attachments directly from email notifications
ROLLING OUTProject admins can choose how customers access attachments from email notifications for security purposes: whether customers need portal authentications to download attachments from emails.
Suggested knowledge base articles on the portal will now show snippets
ROLLING OUTThe suggested knowledge base articles that your customers see on the portal will now include the most relevant snippets from the articles, determined by AI, to help find the information they need, faster.
Quickly identify comments from external emails
ROLLING OUTIf you have allowed external emails to be added as comments on issues, you can now quickly identify these comments as they will have NOT A REQUEST PARTICIPANT next to the comment in the issue and the portal. Learn how to allow external emails to be added as comments on issues.
New approvals configuration experience
ROLLING OUTWe’ve updated the way you configure your approval steps in Jira Service Management to make the process easier.
Get to your objects quicker with Insight in Jira Service Management
ROLLING OUTNo more scrabbling around trying to track down that hard-to-find object - our new overview page for Insight gives you a bunch of new ways to access your favorite, recently visited objects and object schemas.
Even better, there’s a cross-schema search bar front and center to save you time! Learn more about searching for Insight objects.
Out-of-the-box knowledge base now available in your service project
ROLLING OUTWe’ve brought Confluence’s rich editing experience to Jira Service Management to help you level up your knowledge base management. Your team can now create and edit knowledge base articles without leaving your service project.
Learn how to set up your native knowledge base in Jira Service Management.
Once you’ve set up your knowledge base, select the Create article button and start creating content directly in the editor that opens up within your service project. Your agents can also create new knowledge base articles from the issue view.
Forms: Get the information you need, when you need it
ROLLING OUTForms use conditional logic to dynamically show or hide fields, and can include headings, tables, and rich formatting. Use forms in your portal to gather information when a request is raised, or add forms to existing issues to gather new information as it’s needed.
We're rolling out forms slowly, so keep an eye out under Project settings (or Service project settings in team-managed projects) for Forms in the navigation on the left.
Access more help articles within Jira Service Management
ROLLING OUTWe've updated the links within Jira Service Management to open support articles in the help panel, instead of on Atlassian Support. This will save time and allow you to read articles without leaving the page you're working on.
JSM dynamic queues skip issue count refresh threshold
ROLLING OUTFor queues with more than 1000 issues (previously 10000 issues), the issue count badge will show 999+
in the project sidebar. The exact issue count will be visible in the queue view when the queue is actively selected. This brings improvement to issue count refresh performance for all queues in the project sidebar.
View the number of stakeholders from the issue view
ROLLING OUTWe’ve slightly updated how you view and add stakeholders to your incidents. Now you can view the number of stakeholders directly from the incident's issue view. Select Stakeholders to view and add more people. Learn how to add and manage stakeholders.
Add the Insight field to statistics gadgets
ROLLING OUTWe know that using dashboards to analyze how certain fields and features are being used by your team is incredibly useful - so we've brought that functionality to Insight fields.
Just like the Server version, you can now analyze your Insight fields in Jira Service Management using gadgets when configuring a dashboard. These gadgets include pie charts, workload pie charts, heat maps, two-dimensional filter statistics, and issue statistics gadgets. Learn more about managing gadgets and dashboards.
Jira Work Management
The new and improved board view
ROLLING OUTCheck out the new and improved board view in Jira Work Management! Jira Work Management boards are designed to give you an easy and clear way to visualize work. You get a snapshot of project progress, including what work is yet to be started, what's in progress, and what is completed. Easily drag your issue cards throughout the workflow to columns that reflect the relevant status.
Confluence
Automatically get a personal space
NEW THIS WEEKA personal space in Confluence is a place of your own to jot down new ideas, introduce yourself to your team, keep track of tasks, store important items or files, polish content before sharing with others, and more.
You can choose to leave the space open for others to visit and collaborate, or you can restrict the pages so that no one else can see them.
If you don't already have a personal space, one will be created for you after you've logged in and viewed a page. There are three ways to get to your personal space:
- Select Spaces in the global navigation bar. Your personal space is automatically starred for easy access.
- Select your profile icon at the top right of the global navigation bar and select Personal Space.
- Select Home in the global navigation bar. All starred spaces are shown on the right.
Hiding the Like button on archived pages
ROLLING OUTWhen you archive a page, you’re signaling to your team that this page is outdated or otherwise no longer relevant to current work. Since no one should be paying attention to or engaging with these pages, we’ve hidden the Like button so no new likes can be added.
You’ll still be able to see all likes the page accrued up until it was archived.
Invite guests for external collaboration (early access)
ROLLING OUTExternal collaboration is a Confluence feature that lets your team collaborate with people that are “external” in some way, such as a client or a contractor. It’s a secure way to open your Confluence instance to anyone you need to work with.
And the way you do that is you invite them as guests.
Guests have limited access to your instance. Unlike regular users who have a broad level of access by default, guests only have access to the spaces to which they have been specifically assigned access.
Guests also have limited access to user information for your regular “internal” users.
Note: External collaboration is in the process of rolling out as part of an early access program for customers on the premium plan.
Find your way with the new Home
ROLLING OUTQuickly get back to your work, catch up on relevant activity, and discover what’s happening with the new Home. Select Home in the global navigation bar.
Android app update v2.13 - Dec 1st, 2021
ROLLING OUTSay goodbye to all the scrolling and searching—now you can jump straight to comments by tapping the comments icon at the bottom of the page.
Import files from Microsoft OneDrive and SharePoint
ROLLING OUTBring into Confluence existing content from different Microsoft OneDrive and SharePoint sites. Once you gather up all the information scattered in various places, Confluence can be the one place your team goes to as their source of truth.
To import OneDrive and SharePoint files:
1. Create a Confluence page
2. Select the Import tab from the panel on the right
3. Select OneDrive and choose the file to import
Access your organization administration from any Atlassian product
ROLLING OUTYou can now access your organization administration from any of your products through the Product switcher in the top navigation. This makes it easy to manage all of your accounts and security policies globally across your sites and products.
Search terms stick around
ROLLING OUTWhen you are looking for the right content using the global search, the text you entered and any filters you chose don’t go away when you select a result in the list or navigate somewhere else.
Type the URL "make.page" to create a Confluence page
ROLLING OUTSpeed up the process of creating a page in Confluence by typing make.page in the URL of your browser. The page is created in your personal space, and you can start editing right away. The page can be moved later once you've jotted down your ideas. If you don't have a personal space, the page will be created in the space you visited most recently.
Bitbucket
Horizontal global navigation bar now available!
ROLLING OUTHelp us welcome horizontal navigation to Bitbucket Cloud. We are joining Jira and Confluence Cloud and moving our global navigation from a vertical bar along the left side to a horizontal bar displayed along the top of Bitbucket Cloud. This update:
- provides a consistent user experience for our customers using other Atlassian products
- moved pull requests, issues, and snippets to the dropdown menu under More
- features a global ‘Create’ button that displays the most frequently used global and contextual ‘create’ actions
Ready to try the new horizontal navigation bar? Learn more about it in the Bitbucket Community.
Deprecation notice - Atlassian account passwords for API and Git activity will be disabled 1 March 2022
ROLLING OUTAs previously announced in the Bitbucket blog, beginning 1 March 2022, Bitbucket users will not be able to use their Atlassian account passwords for API and Git activity.
Additionally, we've recently announced that new users with Atlassian accounts created on or after 13 September 2021 will not be able to use their account passwords for these Bitbucket activities.
For API and Git operations, an app password with the necessary scopes can be used in place of your account password. Please see Bitbucket Cloud documentation for a detailed explanation of what app passwords are and how to create and use them.
Other functionality affected
OAuth 2.0 Resource Owner Password Credentials Grant flow
It will no longer be possible to perform the OAuth 2 Resource Owner Password Credentials Grant flow, since this requires an Atlassian account password. App developers should use one of our supported OAuth 2.0 flows to obtain access tokens.
Obtaining a Two Step Verification recovery token over SSH
Bitbucket previously allowed a combination of an SSH key and password to retrieve a Two Step Verification (2SV) recovery token. This will no longer be supported. Users with 2SV enabled should visit their personal settings and securely save or write down their recovery tokens to avoid a 48-hour lockout in case of a lost or stolen 2SV device.
Compass
LaunchDarkly app helps you visualize feature flags for related Compass components
ROLLING OUTThe LaunchDarkly app is now available under Apps in Compass. Install and configure this app to quickly see which feature flags are currently active and a timeline of when they were added, removed, or modified.
Once the app is installed, select LaunchDarkly from the left side menu on a component's details page to see the feature flag information.
Opsgenie
Introducing a new look for your Opsgenie integrations
ROLLING OUTNow you can add new integrations to your Opsgenie account and manage your existing ones from a single Integrations menu under Settings. We’ve also made integrations easy to set up using a simpler framework, which is currently available for Jira Software Cloud and Jira Service Management Cloud integrations. Select the integrations with a New highlight to try them.