Atlassian Cloud SAML configuration shows a yellow warning marker eventhough SAML Configuration has been verified

Still need help?

The Atlassian Community is here for you.

Ask the community

Platform Notice: Cloud Only - This article only applies to Atlassian products on the cloud platform.


Your setup of SAML configuration may seem correct but still you may see a yellow warning icon beside the "Information required by your identity provider" area in the SAML setup page like shown here :

This is how you would replicate this issue

    1. Verify a Domain
    2. Then setup the SAML configuration with your SAML Provider
    3. You then verify that from a SAML configuration angle - that the settings and configuration are indeed correct.
    4. Your users and you are also able to login/authenticate using the normal SAML flow. 
    5. However warning icon still appears


Developers have confirmed that this warning signal will not disappear as we have yet to confirm a mechanism to verify custom IDP configuration as they are a remote configuration.


You can safely ignore the warning for now.

Last modified on Jan 19, 2018

Was this helpful?

Provide feedback about this article
Powered by Confluence and Scroll Viewport.