Atlassian Cloud SAML configuration shows a yellow warning marker eventhough SAML Configuration has been verified

Still need help?

The Atlassian Community is here for you.

Ask the community


Platform Notice: Cloud Only - This article only applies to Atlassian products on the cloud platform.

Problem

Your setup of SAML configuration may seem correct but still you may see a yellow warning icon beside the "Information required by your identity provider" area in the SAML setup page like shown here :


This is how you would replicate this issue

    1. Verify a Domain
    2. Then setup the SAML configuration with your SAML Provider
    3. You then verify that from a SAML configuration angle - that the settings and configuration are indeed correct.
    4. Your users and you are also able to login/authenticate using the normal SAML flow. 
    5. However warning icon still appears

Cause

Developers have confirmed that this warning signal will not disappear as we have yet to confirm a mechanism to verify custom IDP configuration as they are a remote configuration.

Resolution

You can safely ignore the warning for now.


Last modified on Jan 19, 2018

Was this helpful?

Yes
No
Provide feedback about this article
Powered by Confluence and Scroll Viewport.