How to retrieve Confluence Storage Format on cloud
Purpose
When Confluence pages are not working as expected, it can be helpful to review the underlying code used to display the page. Support will often ask for this Storage Format in order to troubleshoot these types of issues.
- Clarification of terminology: If you choose > View Source, you'll see the format used within the editor panel, not the storage format of the page.
Solution
- Navigate to the Confluence page from which you need the storage format
- Open the Tools menu by clicking the three dots:
- Navigate to Advanced details
- Click View Storage Format
- Select all the text in the window that opens and copy the text
- Paste the text into your favorite text editor
- Save as a .txt file
Last modified on Oct 30, 2023
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