Summary

Managed Atlassian Accounts have different attributes such as Department, Full name, etc. You can also sync the Job Title attribute to those Managed Accounts.

Environment

• Atlassian Cloud
• Atlassian Guard (formerly Access)
• Atlassian Cloud Azure Enterprise Application
• Entra ID (Azure AD)
• SCIM integration 

Sync the Job Title attribute with a new attribute mapping

1. Login to your Azure Portal - https://portal.azure.com/#home
2. Click on Enterprise Applications
3. Look for the Atlassian Cloud application, open it
4. Under the Manage section, click on Provisioning
5. Under Manage provisioning, click on Edit attribute mappings
6. Expand the Mappings section, click on Provision Azure Active Directory Users
7. Under Attribute Mappings, click on Add New Mapping
8. Map the attribute:

Your new attribute should look something like this:

• Mapping type: Direct
• Source attribute: jobTitle
• Default value if null (optional): <blank>
• Target attribute: title
• Match objects using this attribute: No
• Matching precedence: <blank>
• Apply this mapping: Always

Click Save and let Azure AD process the new information. Azure AD will update all required users at the next provisioning cycle.