Disabling the Built-In User Management

In some circumstances you may want to disable Confluence's built in user management, and delegate all user management to an external application, such as Jira Software or Jira Service Management. You can disable internal user management by turning on Confluence's External User Management setting. You'll need to be a system administrator to do this.

You might disable Confluence's internal user management:

To disable management of users and groups within Confluence:

  1. Administration  > General Configuration > Security Configuration.
  2. Click Edit.
  3. Select the External user management checkbox then Save your change. 

Note: If you turn on External user management:

  • You will not be able to add users or groups in Confluence.
  • You will not be able to edit user details (full name and email) of users in Confluence Internal Directory
  • You will not be able to use public signup in your site.
  • The Forgot Password link will not appear on the Confluence login page. 
  • Users will not be able to reset their password in Confluence. 
Last modified on May 25, 2023

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