Confluence Email Notification and Daily Email Update does not work

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Platform notice: Server and Data Center only. This article only applies to Atlassian products on the Server and Data Center platforms.

Support for Server* products will end after February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.

*Except Fisheye and Crucible


The Confluence notification and daily update email is not being sent.

The following appears in the atlassian-confluence.log

2015-05-06 00:00:31,486 ERROR [scheduler_Worker-2] [] queueDailyReportEmail Failed to create daily report for user USER_A
    at javax.mail.util.ByteArrayDataSource.<init>(
    at com.atlassian.confluence.core.DefaultDataSourceFactory.getServletContainerResource(
    at com.atlassian.confluence.core.DefaultDataSourceFactory.getServletContainerResource(
    at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
    at sun.reflect.NativeMethodAccessorImpl.invoke(


The default profile picture user_16.png which are used by user who have not configured their profile picture are missing from the installation folder.


  • Download the same version of standalone installation zip from Confluence download page
  • Unzip the downloaded installation zip
  • Go to unzip folder and copy images folder in the <unzip_folder>/confluence directory
  • Shutdown Confluence 
  • Replace it with the <confluence-install>/confluence/images/ in your current installation directory.
  • Restart Confluence


Last modified on Mar 30, 2016

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