Confluence Email Notification and Daily Email Update does not work

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This article only applies to Atlassian's server products. Learn more about the differences between cloud and server.

Problem

The Confluence notification and daily update email is not being sent.

The following appears in the atlassian-confluence.log

2015-05-06 00:00:31,486 ERROR [scheduler_Worker-2] [confluence.mail.jobs.DefaultDailyReportManager] queueDailyReportEmail Failed to create daily report for user USER_A
java.lang.NullPointerException
    at javax.mail.util.ByteArrayDataSource.<init>(ByteArrayDataSource.java:87)
    at com.atlassian.confluence.core.DefaultDataSourceFactory.getServletContainerResource(DefaultDataSourceFactory.java:213)
    at com.atlassian.confluence.core.DefaultDataSourceFactory.getServletContainerResource(DefaultDataSourceFactory.java:180)
    at com.atlassian.confluence.mail.jobs.DefaultDailyReportManager.attachProfileImage(DefaultDailyReportManager.java:241)
    at com.atlassian.confluence.mail.jobs.DefaultDailyReportManager.queueDailyReportEmail(DefaultDailyReportManager.java:132)
    at com.atlassian.confluence.mail.jobs.DefaultDailyReportManager.generateDailyReports(DefaultDailyReportManager.java:97)
    at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
    at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:57)

Cause

The default profile picture user_16.png which are used by user who have not configured their profile picture are missing from the installation folder.

Workaround

  • Download the same version of standalone installation zip from Confluence download page
  • Unzip the downloaded installation zip
  • Go to unzip folder and copy images folder in the <unzip_folder>/confluence directory
  • Shutdown Confluence 
  • Replace it with the <confluence-install>/confluence/images/ in your current installation directory.
  • Restart Confluence

 

Last modified on Mar 30, 2016

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