Confluence Email

This section contains articles about both Mail Archiving and Notifications.

Diagnosis

To debug mail issues, add the following packages to the log output. See Configuring Logging. Set the level to DEBUG for the classes:

1. com.atlassian.confluence.mail
2. com.atlassian.confluence.jmx

Knowledge Base Articles

• Page:
  Email notifications from Confluence are duplicated using Microsoft Exchange Server
• Page:
  Some Notifications Fail to Be Triggered for Watched Pages
• Page:
  Error Connecting to POP3 Account
• Page:
  550 5.7.1 Unable to Relay Mail From Exchange Server
• Page:
  Mail notifications are duplicated when using Microsoft Exchange Server
• Page:
  After Confluence Upgrade, JNDI Configured Email Gives Error Page When Sending Test Email
• Page:
  Unable to Receive Email Notifications From Confluence
• Page:
  'com.sun.mail.smtp.SMTPSendFailedException 553 5.5.4 Domain name required for sender address' when Configuring Mail Server
• Page:
  Certain Mail Messages Fail to Import
• Page:
  Notification Box Is Empty
• Page:
  Removing Watches for a Deleted User
• Page:
  A mention didn't show up in my workbox
• Page:
  Creating Support Request causes Message size exceeds fixed maximum message size
• Page:
  Confluence notification mail slow to arrive or having huge delay
• Page:
  Sending Email Fails Due to 501 Syntax: HELO Hostname Error
• Page:
  Unable to Send Email Due To SMTPSendFailedException: 530 5.7.0 Must issue a STARTTLS command first
• Page:
  504 Error Setting up SMTP Server
• Page:
  Notifications and the Share Page Functionality do not Work in Confluence 3.5 or Later
• Page:
  NullPointerException when Sending a Test Email
• Page:
  Reset password e-mail throws error No authentication mechansims supported by both server and client
• Page:
  Getting '501 Syntactically invalid HELO argument' Error when Sending Mail From Confluence
• Page:
  Unable to Send Email Due to 'javax.mail.AuthenticationFailedException' Error Message
• Page:
  No authentication mechanisms supported by both server and client when Configuring Microsoft Exchange SMTP Server
• Page:
  554 Relay Rejected for Policy Reasons Errors when Sending Mail from Confluence
• Page:
  Confluence Mention Plugin dependencies
• Page:
  Email is Misaligned in Outlook 2007
• Page:
  ClassCastException gnu.mail.handler.TextPlain when Sending Test Mail due to GNU Java
• Page:
  Email Messages Are Not Sent Due to 'java.lang.ClassCastException com.atlassian.confluence.mail.template.ConfluenceMailQueueItem'
• Page:
  Cannot Send Email Due to 'javax.mail.NoSuchProviderException' SMTP Error
• Page:
  Recently Updated, Mail, or Search not functioning
• Page:
  How do I check which spaces have email accounts?
• Page:
  How do I configure Confluence to use Gmail as the mail server?

Open JIRA Features and Bug Reports