Mail Troubleshooting

Still need help?

The Atlassian Community is here for you.

Ask the community

Confluence Email

This section contains articles about both Mail Archiving and Notifications.


To debug mail issues, add the following packages to the log output. See Configuring Logging. Set the level to DEBUG for the classes:

  1. com.atlassian.confluence.mail
  2. com.atlassian.confluence.jmx

Knowledge Base Articles

Open JIRA Features and Bug Reports

type key summary priority status

Data cannot be retrieved due to an unexpected error.

View these issues in Jira

Last modified on Aug 24, 2017

Was this helpful?

Provide feedback about this article

In this section

Powered by Confluence and Scroll Viewport.