Error Connecting to POP3 Account

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ERROR [DefaultQuartzScheduler_Worker-6] [atlassian.confluence.mail.DefaultMailAccountManager] retrieveMessages Error connecting to POP3 account [] for space SPACEKEY: Error connecting to mail server: Authentication failed.
javax.mail.AuthenticationFailedException: Authentication failed.
	at com.sun.mail.pop3.POP3Store.protocolConnect(


The POP mail account's authentication details might be wrong, or the server may be unavailable.


  1. Go to the affected space's administration panel. You can determine the affected space by looking for the "for space SPACEKEY" section in the atlassian-confluence.log.
  2. Locate the mail account configuration.
  3. Either update the account, disable or remove.

Last modified on Mar 30, 2016

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