Error Connecting to POP3 Account
Symptoms
ERROR [DefaultQuartzScheduler_Worker-6] [atlassian.confluence.mail.DefaultMailAccountManager] retrieveMessages Error connecting to POP3 account [bogus_email@company.com:110] for space SPACEKEY: Error connecting to mail server: Authentication failed.
javax.mail.AuthenticationFailedException: Authentication failed.
at com.sun.mail.pop3.POP3Store.protocolConnect(POP3Store.java:159)
Cause
The POP mail account's authentication details might be wrong, or the server may be unavailable.
Resolution
- Go to the affected space's administration panel. You can determine the affected space by looking for the "for space SPACEKEY" section in the atlassian-confluence.log.
- Locate the mail account configuration.
- Either update the account, disable or remove.
Last modified on Mar 30, 2016
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