Confluence not displaying the new dashboard after an upgrade to Confluence 5.9

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Platform Notice: Server and Data Center Only. This article only applies to Atlassian products on the server and data center platforms.

Problem

Confluence 5.9 sports a brand new dashboard that should automatically be installed after an upgrade to version 5.9.x and above, as described in the Confluence 5.9 Release Notes:

 

However, after an upgrade to Confluence 5.9.x, Confluence is not displaying this new dashboard

Cause

  1. There are customizations in your instance:
    1. Go to Confluence Admin > Layouts > and check to see if there are any customizations present.
  2. Your site might be using a page as the site homepage or you may have set your own personal homepage.

    • (As a user), Head to Profile > Settings. Check if you have any other page other than Dashboard has been set as your homepage
    • If you're an administrator, head to  > General Configuration > Further Configuration. Check if you have any other page other than Dashboard has been set as your homepage

Resolution

  1. Restore all customization in your instance:
    1. Go to Confluence Admin > Layouts > and backup all the customizations
    2. Make sure that the Global Layout has been set to <default>

  2. Restore the site homepage or personal homepage to Dashboard

    • (As a user), Head to Profile > Settings > Edit and choose Dashboard as your homepage. This will set the dashboard as your personal homepage (you can always change it back later).
    • If you're an administrator, head to  > General Configuration > Further Configuration and set the dashboard as the default homepage for the whole site.

Related Content:

 

Last modified on Nov 15, 2018

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