Confluence Page does not load "Page Unavailable"
Symptoms
Certain Confluence page(s) do not load or are not accessible. When that happens you will most likely see "Page Unavailable".
Diagnosis:
- Page Unavailable
- Wheel Spins for a long time
- If you are seeing the page that say "Page Unavailable" its important to determine whether its the entire application or just certain Confluence page(s).
Workaround
- Try accessing the page in edit mode. If you can access the page in edit mode, remove/save content until the page displays.
- Clear the cache on the web browser and/or disable extensions and use incognito mode
- Try an alternative web browser
- Determine whether other users are having the same issue
- Check to see if the issue happens on another network or computer
- Make sure you are using Supported Platforms
- Contact support and let them know you've already exhausted the above suggestions
Last modified on Oct 7, 2015
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