Error when inserting Agile Burndown Chart: An Internal error When requesting Resource

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The following appears in the atlassian-confluence.log:

2014-05-21 08:10:40,528 ERROR [http-8443-53] [renderer.internal.http.HttpClientFetcher] fetch Unable to retrieve response
 -- url: /plugins/servlet/gadgets/makeRequest | userName: eterekhov | referer:
	at Source)
	at Source)
	at Source)
	at<init>(Unknown Source)
	at<init>(Unknown Source)
	at com.atlassian.gadgets.renderer.internal.http.HttpClientFetcher$GzipDecompressingEntity.decorate(
	at com.atlassian.gadgets.renderer.internal.http.HttpClientFetcher$InputStreamDecoratingHttpEntity.getContent(
	at org.apache.http.conn.BasicManagedEntity.getContent(
	at com.atlassian.gadgets.renderer.internal.http.HttpClientFetcher.makeResponse(
	at com.atlassian.gadgets.renderer.internal.http.HttpClientFetcher.fetch(
	at org.apache.shindig.gadgets.oauth.OAuthFetcher.fetchFromServer(
at com.atlassian.gadgets.renderer.internal.http.HttpClientFetcher.fetch(


Caused by the Gzip compression, that is configured within JIRA (possibly Confluence). 


  1. Go to JIRA Administration > General Configuration
  2. Disable the Use gzip compression configuration
  3. Go to Confluence Administration > General Configuration, and disable the Compress HTTP Responses

(info)Gzip is used for controls whether to compress the web pages that JIRA sends to the browser. It is only recommended that this be turned ON, unless you are using mod_proxy, but it is disabled by default.

Refer link : Configuring JIRA Options.

Last modified on Nov 2, 2018

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