Supported Plugins Troubleshooting
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Atlassian Supported Plugins
Office Connector
Check out Office Connector's limitation page.
Team Calendars for Confluence for Confluence
Refer to Team Calendars for Confluence Troubleshooting
Atlassian Plugin Repository Client
Refer to the Troubleshooting Confluence Atlassian Plugin Repository Client page.
WebDAV
Check out Troubleshooting WebDAV page.
Confluence Questions
Check out Troubleshooting Questions for Confluence.
Other supported plugins
For help on each plugin, visit the plugins home page and find it's corresponding issue tracker.
Error rendering macro 'contentbylabel'
parameters should not be empty
Unsupported Plugins
Visit the home page from the plugin index. Often the author will respond to comments there. View the Atlassian Supported Apps policy.
Last modified on Aug 22, 2016
In this section
- Exceeds max allowed packet for MySQL
- 'org.osgi.framework.BundleException' problems when loading plugins due to class loading
- Unable to Import Templates when Multiple Template Bundles are Available
- Pagetree Macro Spins when Viewed Using Internet Explorer Due to Invalid HTML
- Space Activity graphs are not displayed
- Unable to Exit Plugin Support Mode due to IllegalStateException
- System Error when Configuring IM Presence Plugin
- Clicking on Plugin Repository, Office Connector Configuration, WebDAV Configuration, or Configure Allowlist yields 'Page Not Found' in 2.10.x
- Space or Global Activity History is Lost After Restoring Site XML Backup
- 'The Plugin Version I Expected is Not What I Found' Appears in Logs
- Livesearch Not Working Due to Incorrect Server Base URL
- RSS Macro, JIRA Issues Macro and Plugin Repository do not Render due to Web Proxy
- 'java.lang.IllegalArgumentException Null space key in spaces list' in Recently Updated Macro Due to New Macro
- Bookmark is Not Created when Using the Social Bookmarking Plugin Due to Server Base URL
- 'Found file atlassian-bundled-plugins.zip, but failed to read file' Causes Loss of Standard Functionality
- Unable to Install Plugins
- Unable to Enable Applinks Plugin Due to Invalid State
- Cannot Revert to Previous Page Version when Scaffolding Plugin is Installed
- Page Containing Chart Macro Throws 'NoClassDefFoundError'
- Dynamic Tasklist Does Not Display Due to Duplicate Plugin
- Some Notifications Fail to Be Triggered for Watched Pages
- Usage Tracking Plugin and Mail Page Plugin Become Disabled Mysteriously
- Chart Macro Fails to Render due to Problem in Class Initialisation
- HTML Macros Fail after Upgrading to 3.4 or Later Due to External URL References to Local Resources
- Plugins Malfunctioning When Installed by Saving Them in The Confluence Installation Directory
- 'java.lang.LinkageError JAXB 2.0 API is being loaded from the bootstrap classloader' Error During Startup
- Universal Plugin Manager Inaccessible or Does Not Show Any Plugins
- Titles in recently-updated-dashboard Macro are Missing after Upgrading from 3.3.x to 3.4
- NoSuchMethodError when using the usage macro
- Unable to Enable Workbox's Notifications and Tasks - Host Plugin Due to NoClassDefFoundError
- Workbox Notifications Loading Indefinitely
- Cannot Display a Confluence page with a Team Calendars for Confluence macro in a JIRA Page Gadget
- A mention didn't show up in my workbox
- The XML content could not be parsed
- Workbox Appears Blank When Using Internet Explorer
- The ResourceConfig instance does not contain any root resource classes Error in Logs
- Workbox doesn't load notifications and tasks and sometimes throw an exception
- Some pages are not displaying in contentbylabel macro, despite containing the label being searched
- Blueprints Templates Still Shows Despite Disabling Confluence Blueprints Bundle Plugins
- "Unable to read specified calendar" Error While Subscribing To a Google Calendar via Team Calendars for Confluence
- Workbox notifications throws 500 response error
- "java.lang.ClassCastException: com.atlassian.confluence.pages.Page cannot be cast to com.atlassian.confluence.pages.BlogPost" Error While Rendering Blog Post Macro
- Error when inserting Agile Burndown Chart: An Internal error When requesting Resource
- IE leads to Bad Request ERROR When Trying to Delete a Calendar Events
- Certain tasks do not show up in the Task Report Macro
- Blog Posts macro throws an error 'Execute Already Included Page' when invalid label is specified
- 'Edit in Word' requires login or doesn't work at all
- "Track another decision/Create decision" button no longer works
- Activity Stream Gadget in Confluence 3.1 Causes High CPU Usage
- Atlassian OAuth Service Provider Plugin is Disabled After Upgrade
- Atlassian Support Tools displays page not found
- Blank 'What's new' dialog
- Cannot disable Usage Statistics Plugin Via the User Interface after Upgrading
- Cannot Enable Applinks Plugin in Confluence Due to Shared Access Layer
- Cannot Set View when Inserting Team Calendars for Confluence to a Page: 'View' Menu Missing
- Comment box disappears: $soyTemplateRendererHelper.getRenderedTemplateHtml
- Conflicted Features between Share Plugin & Mail Page Plugin in Confluence 3.5.x
- Confluence and Team Calendars for Confluence Do Not Detect Browser Language Preference
- Confluence logs show XHTML exception reports.
- Confluence REST or Plugin Function Requests Returned 404 Not Found
- Team Calendars for Confluence Cannot be Enabled Due to a ClassCastException Error
- Content of a Page Displayed as Unknown marco: 'unmigrated-wiki-markup'
- Dashboard tabs are not shown due to IndexOutOfBoundsException error
- Drop-down menu background transparent in 4.3.x
- Error: Failed to Load Main-Class Manifest Attribute When Opening Plugin in Windows
- Error rendering macro calendar
- Error rendering WebPanel: No renderer found for resource type
- Error trying to draw image gallery
- Expand Macro inserting extra line when inserting a weblink in confluence 3.5.x or older
- Gadgets Do Not Load Properly
- HTML Macro is not working due to third-party Plugin
- Inserting a Page Tree macro between strong XHTML tags breaks its functionality
- Invalid Credentials when configuring the Sharepoint Connector for Confluence
- JavaScript inserted using HTML macro cannot be executed
- JSON parsing error thrown during System Startup
- Like Button not Working after Upgrade
- Missing settings in Code Macro configuration window
- PageTree Macro Appears to Fail in Imported Space
- Page Tree macro shows 'Loading' indefinitely
- Plugin does not enable due to Unable to enable web fragment error message
- Recently Updated Macro Showing a Blank Screen
- Searching Using Quick Search Does Not Work
- Team Calendars for Confluence Names Are Shown As Ellipsis
- Team Calendars for Confluence Fail to Load
- Team Calendars for Confluence Send Email Notifications to Users that Are Not Related to the Calendar
- Tools Menu Not Available In Any Page
- Error shown when using the page include macro in Confluence: "Unable to render {include} The included page could not be found."
- Unable to Add External Gadget Due to Mixed Content
- Unable to install plugins using MS SQL due to transaction log exceptions
- Unable to Update Jira Issues Plugin
- Workbox notification icon is not Shown when using Chrome extension 'Do Not Track Plus'
- Creating Support Request causes Message size exceeds fixed maximum message size
- Confluence Source Editor Button Is Not Visible During Page Edit
- Inline Comment Popup Does Not Show For Certain Users
- Unable to enable Team Calendars for Confluence with the error "Configuration problem: Unable to locate Spring NamespaceHandler for XML schema"
- Duplicate versions of the same plugin cause Confluence to render broken, "Page Not Found" pages
- Documentation Theme Broken and Side Navigation Bar Missing Post-Confluence Upgrade
- The table plugindata is full
- Page Not Found when navigating to Manage Add-Ons (UPM: /plugins/servlet/upm)
- 'Page Not Found' when navigating to Confluence Questions due to com.mysema.query.QueryException
- Hercules Log Scanner Unable to Proceed Past Zero
- Atlassian Support Tools content not loading due to Javascript error
- Confluence Throws ERROR: 400 in Browser When Manually Uploading Add-Ons
- Unable to Create JIRA Issue By Highlighting Text In A Confluence Page
- Unable To Edit Pages Due To Incompatible Team Calendars Add-On
- How to modify the heading of Content Report Macro
- Log Scanner Says We couldn't run the log analyzer
- Confluence Quicknav Gadget displays "gadget-quicknav-search" as default search value
- Updating add-ons via UPM file upload hangs
- Some Third Party Apps Times Out During Startup Waiting For com.atlassian.mywork.service.LocalNotificationService
- Atlassian Marketplace server not reachable due to "javax.net.ssl.SSLException: Received fatal alert: protocol_version"
- Getting error "Returning empty FeatureFlag Set from Fx3 Service" on Confluence
- After enabling/installing/updating a plugin, macro velocity code is visible in Confluence UI
- Automate plugin installation in Confluence
- After upgrading Confluence, the "Upload app" option under Manage Apps is not visible.
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