Some Third Party Apps Times Out During Startup Waiting For com.atlassian.mywork.service.LocalNotificationService

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Platform notice: Server and Data Center only. This article only applies to Atlassian products on the Server and Data Center platforms.

Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.

*Except Fisheye and Crucible

    

Summary

When Confluence starts up, some third party apps time out waiting for 'com.atlassian.mywork.service.LocalNotificationService'.


The following is found in atlassian-confluence.log

{code:none}
2020-07-16 05:07:56,709 ERROR [Spring DM Context Creation Timer] [plugin.osgi.factory.OsgiPlugin] logAndClearOustandingDependencies Plugin 'com.stiltsoft.confluence.handy.macros' never resolved service '&local-notification-service' with filter '(objectClass=com.atlassian.mywork.service.LocalNotificationService)'
2020-07-16 05:07:56,709 ERROR [Spring DM Context Creation Timer] [plugin.osgi.factory.OsgiPlugin] onPluginContainerFailed Unable to start the plugin container for plugin 'com.stiltsoft.confluence.handy.macros'
org.springframework.context.ApplicationContextException: Application context initialization for 'com.stiltsoft.confluence.handy.macros' has timed out waiting for (objectClass=com.atlassian.mywork.service.LocalNotificationService)
...
2020-07-16 05:07:56,747 ERROR [Spring DM Context Creation Timer] [plugin.osgi.factory.OsgiPlugin] logAndClearOustandingDependencies Plugin 'net.artemissoftware.confluence.easyforms.EasyForms' never resolved service '&notificationService' with filter '(objectClass=com.atlassian.mywork.service.LocalNotificationService)'
2020-07-16 05:07:56,747 ERROR [Spring DM Context Creation Timer] [plugin.osgi.factory.OsgiPlugin] onPluginContainerFailed Unable to start the plugin container for plugin 'net.artemissoftware.confluence.easyforms.EasyForms'
org.springframework.context.ApplicationContextException: Application context initialization for 'net.artemissoftware.confluence.easyforms.EasyForms' has timed out waiting for (objectClass=com.atlassian.mywork.service.LocalNotificationService)
{code}


Cause

Workbox - Host Plugin is not enabled and is the dependency for these third party apps.

From a Confluence Support Zip, application.xml will show the app as only Installed instead of Enabled:

      <key>com.atlassian.mywork.mywork-confluence-host-plugin</key>
      <name>Workbox - Host Plugin</name>
      <status>INSTALLED</status>      


Solution

Enable the system app Workbox - Host Plugin via Confluence Administration > Manage Apps


Last modified on Jul 20, 2020

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