Tools Menu Not Available In Any Page

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  • You can see and click on "Tools" in Confluence page but the menu/options are missing. 
  • Enabling Plugin Safe Mode didn't make any difference
  • The problem persists even if you are using the default theme with no existing customization e.g. layout, stylesheet 


Run the following query to check if is set to false in the database:

select * from BANDANA where BANDANAKEY='plugin.manager.state.Map';

If the result is returned with something like below, proceed to the resolution section:


Cause (Content Action Menu Sections Add On) which is a system/bundled plugin is set to false in the database


Update the database (BANDANA table) and set to true and restart Confluence:

update BANDANA set BANDANAVALUE='<entry>
where BANDANAKEY='plugin.manager.state.Map';
tip/resting Created with Sketch.

Backup the database before performing any changes to it as a precaution measure

Last modified on Nov 12, 2018

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