HTML Macro is not working due to third-party Plugin

Still need help?

The Atlassian Community is here for you.

Ask the community


You had enabled the HTML Include Macro and the HTML Macro, but it doesn't work as what is supposed to.

(for example: your <iframe> tag is not working)


Third-party plugin and replaced the original bundle plugin

Example: html plugin for confluence


  1. Uninstall the third-party plugin
  2. Clear your plugin cache

    • Shutdown Confluence
    • Ensure the user running Confluence has full read/write privileges to the confluence-home directory.
    • Remove the following directories
  3. Confluence



Last modified on Feb 26, 2016

Was this helpful?

Provide feedback about this article
Powered by Confluence and Scroll Viewport.