Unable to Establish Outbound SSL Connections due to java.security.InvalidAlgorithmParameterException
Platform notice: Server and Data Center only. This article only applies to Atlassian products on the Server and Data Center platforms.
Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.
*Except Fisheye and Crucible
Symptoms
- Confluence fails to establish an outbound connection using SSL
- Confluence fails to establish an outbound connection to itself using SSL
- Confluence is unable to synchronise or authenticate LDAP users using SSL
The following appears in the atlassian-confluence.log
2019-04-22 17:11:05,511 ERROR [AtlassianEvent::CustomizableThreadFactory-3] [renderer.internal.http.HttpClientFetcher] fetch Unable to perform a request to: https://examplesite.com/rest/gadgets/1.0/g/messagebundle/und/gadget.common%2Cgadget.activity.stream
javax.net.ssl.SSLException: java.lang.RuntimeException: Unexpected error: java.security.InvalidAlgorithmParameterException: the trustAnchors parameter must be non-empty
at sun.security.ssl.Alerts.getSSLException(Alerts.java:208)
at sun.security.ssl.SSLSocketImpl.fatal(SSLSocketImpl.java:1946)
at sun.security.ssl.SSLSocketImpl.fatal(SSLSocketImpl.java:1903)
at sun.security.ssl.SSLSocketImpl.handleException(SSLSocketImpl.java:1886)
at sun.security.ssl.SSLSocketImpl.startHandshake(SSLSocketImpl.java:1402)
at sun.security.ssl.SSLSocketImpl.startHandshake(SSLSocketImpl.java:1379)
at org.apache.http.conn.ssl.SSLConnectionSocketFactory.createLayeredSocket(SSLConnectionSocketFactory.java:396)
at org.apache.http.conn.ssl.SSLConnectionSocketFactory.connectSocket(SSLConnectionSocketFactory.java:355)
at org.apache.http.impl.conn.DefaultHttpClientConnectionOperator.connect(DefaultHttpClientConnectionOperator.java:142)
at org.apache.http.impl.conn.PoolingHttpClientConnectionManager.connect(PoolingHttpClientConnectionManager.java:373)
at org.apache.http.impl.execchain.MainClientExec.establishRoute(MainClientExec.java:381)
at org.apache.http.impl.execchain.MainClientExec.execute(MainClientExec.java:237)
at org.apache.http.impl.execchain.ProtocolExec.execute(ProtocolExec.java:185)
at org.apache.http.impl.execchain.RetryExec.execute(RetryExec.java:89)
at org.apache.http.impl.execchain.RedirectExec.execute(RedirectExec.java:111)
at org.apache.http.impl.client.InternalHttpClient.doExecute(InternalHttpClient.java:185)
at org.apache.http.impl.client.CloseableHttpClient.execute(CloseableHttpClient.java:83)
at org.apache.http.impl.client.CloseableHttpClient.execute(CloseableHttpClient.java:108)
at org.apache.http.impl.client.CloseableHttpClient.execute(CloseableHttpClient.java:56)
at com.atlassian.gadgets.renderer.internal.http.WhitelistAwareHttpClient.execute(WhitelistAwareHttpClient.java:49)
at com.atlassian.gadgets.renderer.internal.http.ShindigApacheClientAdapter.execute(ShindigApacheClientAdapter.java:41)
at com.atlassian.gadgets.renderer.internal.http.HttpClientFetcher.fetch(HttpClientFetcher.java:47)
...
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624)
at java.lang.Thread.run(Thread.java:748)
Caused by: java.lang.RuntimeException: Unexpected error: java.security.InvalidAlgorithmParameterException: the trustAnchors parameter must be non-empty
at sun.security.validator.PKIXValidator.<init>(PKIXValidator.java:91)
at sun.security.validator.Validator.getInstance(Validator.java:181)
at sun.security.ssl.X509TrustManagerImpl.getValidator(X509TrustManagerImpl.java:312)
at sun.security.ssl.X509TrustManagerImpl.checkTrustedInit(X509TrustManagerImpl.java:171)
at sun.security.ssl.X509TrustManagerImpl.checkTrusted(X509TrustManagerImpl.java:184)
at sun.security.ssl.X509TrustManagerImpl.checkServerTrusted(X509TrustManagerImpl.java:124)
at sun.security.ssl.ClientHandshaker.serverCertificate(ClientHandshaker.java:1621)
at sun.security.ssl.ClientHandshaker.processMessage(ClientHandshaker.java:223)
at sun.security.ssl.Handshaker.processLoop(Handshaker.java:1037)
at sun.security.ssl.Handshaker.process_record(Handshaker.java:965)
at sun.security.ssl.SSLSocketImpl.readRecord(SSLSocketImpl.java:1064)
at sun.security.ssl.SSLSocketImpl.performInitialHandshake(SSLSocketImpl.java:1367)
at sun.security.ssl.SSLSocketImpl.startHandshake(SSLSocketImpl.java:1395)
... 77 more
Caused by: java.security.InvalidAlgorithmParameterException: the trustAnchors parameter must be non-empty
at java.security.cert.PKIXParameters.setTrustAnchors(PKIXParameters.java:200)
at java.security.cert.PKIXParameters.<init>(PKIXParameters.java:120)
at java.security.cert.PKIXBuilderParameters.<init>(PKIXBuilderParameters.java:104)
at sun.security.validator.PKIXValidator.<init>(PKIXValidator.java:89)
... 89 more
Cause
- The JVM is unable to find default Java trust store
- The JVM is unable to find the manually defined
javax.net.ssl.trustStore
- Either of the above trust stores don't contain the required certificate
- The user account used to run Confluence doesn't have permission to access either of the above trust stores
In most cases, we recommend that certificates be added to the JVM's default trust store held at $JAVA_HOME/jre/lib/security/cacerts
Resolution
- Follow our Connecting to SSL services documentation. This will guide you through obtaining the certificate of the service you're accessing, and importing it into the recommended Java keystore.
- Ensure that keystore is accessible by the user account used to run Confluence.
If you're using a non-standard keystore, such as the one specified in Tomcat, please import the certificate into that keystore.