Unable to Install Service on Windows Vista

Still need help?

The Atlassian Community is here for you.

Ask the community


Unable to start the Confluence Windows Service. The jakarta-service.log file contains:

[2008-03-04 20:41:59] [80   service.c] [error] Access is denied.
[2008-03-04 20:41:59] [524  prunsrv.c] [error] Unable to open the Service Manager
[2008-03-04 20:41:59] [info] Procrun finished.


This usually happens for the Microsoft Vista OS running Tomcat. The user account control is enabled causing the service to malfunction.


Modifying the system configuration to disable the user access control will allow the service to run. For more information, please refer to this forum.

Last modified on Mar 30, 2016

Was this helpful?

Provide feedback about this article
Powered by Confluence and Scroll Viewport.