Unable to Sign Up or Add a New User

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Adding a new user to Confluence returns a stack trace:

com.atlassian.core.exception.InfrastructureException: com.atlassian.user.EntityException: Was unable to create user [zedyap] 
but the credentials provider [bucket.user.providers.CachingCredentialsProvider@10e7264] did not say why.

Also, public sign up fails due to this error.


Confluence user management is delegated to JIRA logins. Confluence has read-only access to JIRA database, hence, the user addition fails.

There is a request at CONF-11917 to fix the misleading error message.


Add the new user in JIRA instead. To avoid the misleading error message:


























Last modified on Mar 30, 2016

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