Add and Invite Users

There are a number of ways to add users to Confluence:

  • By user signup: If user signup  is enabled on your Confluence site, people can add themselves as users of the site.
  • Via an invitation link: You can invite people to sign up by sending them an invitation link. You can copy and paste the link, or prompt Confluence to send the link in an email message.
  • By adding users manually: If you have Administrator or System Administrator permission, you can manually add new users.
  • Via an external user directory: See Configuring User Directories.

You may also be interested in information about allowing anonymous users access to your site. Anonymous users don't count against your Confluence license totals.

Allow user signup

If you enable user signup, a 'Sign Up' option will appear on the Confluence screens. The option will be on the login screen, and also in the header on public sites. People can choose the option to create their own usernames on Confluence.

You can restrict the signup to people whose email addresses are within a given domain or domains. This is useful if you want to ensure that only people within your organisation can add their own usernames.

You will still be able to add or invite users manually, whether user signup is enabled or not.

You need Confluence Administrator or System Administrator permissions to change the signup options.

To set the user signup options:

  1. Choose  > User management
  2. Select the User Signup Options tab
  3. Choose Allow people to sign up to create their account
  4. Choose one of the following options:
    • Restricted by domain(s) – Note: You need to set up a mail server for Confluence before you can configure domain restricted signup. When you choose this option, you'll see a text box. Enter one or more domains, separated by commas. People will only be able to sign up if their email address belongs to one of the domains specified here. Confluence will send the person an email message, asking them to click a link to confirm their email address.
      For example:
    • No restrictions – Anyone will be able to sign up to Confluence. Confluence will not send any email message requesting confirmation.
  5. Choose Notify administrators by email when an account is created if you want Confluence to send an email message to all administrators (people with Confluence Administrator or System Administrator permissions) every time someone signs up to Confluence

Manage user signup notifications

By default, Confluence will send an email notification to all Confluence administrators whenever someone signs up to your Confluence site. The administrators (people with Confluence Administrator or System Administrator permissions) will receive this message when someone signs up either by clicking the 'Sign Up' link or by clicking the invitation URL sent by an administrator.

To disable this notification:

  1. Choose  > User management
  2. Select the User Signup Options tab
  3. Remove the tick from Notify administrators by email when an account is created
  4. Choose Save

Screenshot: User signup options


Invite people to sign up

You can invite new users to the site by sending them a signup URL, called an 'invitation link'. You can copy the invitation link and paste it onto a page or into an email message, or you can prompt Confluence to send an email message containing the same link.

The option to send invitations is independent of the signup options. You can send invitations if signup is open to all, restricted by domain, or disabled entirely. Even if signup is restricted or disabled, a person who has received an invitation will be able to sign up.

When someone visits the invitation link in a browser, a Confluence signup screen will appear.

To invite people to sign up: 

  1. Choose  > User management
  2. Select the Invite Users tab
  3. Do either of the following:
    • Copy the Invitation Link and paste it into an email message, or onto a page on your intranet, for example
    • Alternatively, prompt Confluence to send an email message for you:
      1. Enter one or more email addresses in the field labelled Email To
        Separate the addresses with commas. For example:,
      2. Change the Message if you want to
      3. Choose Send

The invitation link includes a security token, like this:

This security token is a shared token – individual invitations don't have unique tokens. Anyone who obtains this token will be able to sign up to Confluence.

You can change the token at any time, by choosing Reset. The previous invitation link will then become unusable.

Screenshot: Inviting users


Add users manually

To add a new user:

  1. Choose  > User management
  2. Select the Add Users tab
  3. Enter the user's details
  4. Choose whether Confluence should send an email message informing the person of their new username
    The email message will contain a link that the person can use to reset their password.
  5. Choose Create

Screenshot: Adding users


  • Multiple directories – You can define multiple user directories in Confluence, so that Confluence looks in more than one place for its users and groups. For example, you could use the default Confluence internal directory and connect to an LDAP directory server. In that case, you can define the directory order to determine where Confluence looks first when processing users and groups.

    Here is a summary of how the directory order affects the processing:

    • The order of the directories is the order in which they will be searched for users and groups.
    • Changes to users and groups will be made only in the first directory where the application has permission to make changes.
    See Managing Multiple Directories.

  • Email server required for domain restricted signup and for invitations – You need to set up a mail server for Confluence, before you can configure domain restricted signup or send email invitations to users.
  • Are the user management options not visible? If you have external user management turned on, internal user management is disabled. To configure external user management, go to  > General ConfigurationSecurity Configuration. See Disabling the Built-In User Management.

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14 Archived comments

  1. User avatar

    Aaron Jones

    Are their APIs available for creating an invitation link? Specifically, I'd like to allow people to request access and on approval, automate the creation of their invitation link (tied to the email address they requested access with).

    22 Jul 2012
  2. User avatar


    Hi, If I carry out an "Add User" sequence and tick the box to send an email to the user for password set up does the token expire after a set amount of time ? Users have been getting messages saying a token has expired.

    03 Sep 2013
  3. User avatar


    Anyone have any idea how to change the default new user message so I can add extra info?

    03 Sep 2013
  4. User avatar

    Rupert Neethling

    Let's say I add users manually when they are not present on our company's LDAP server, e.g. specialist contractors. Must they now still be put into a specific group with defined access permissions, or will they be able to log in and visit any space on the wiki?

    27 Jan 2014
    1. User avatar

      Denise Unterwurzacher [Atlassian]

      Hi Rupert, every user will need to be either in a group that can access Confluence (eg confluence-users), or be added individually to the Global Permissions. The first is obviously the simpler option (smile)

      This doc might be helpful: Global Permissions Overview


      28 Jan 2014
  5. User avatar

    Christian Hiedels

    In a current scenario where my project team has to adapt confluence to the requirements of a customer, the question was raised if the invitation links cannot be tailored to be valid only one time for the user to whom an invitation has been send. This shall serve a security need, so that invited users cannot just forward the link allowing others to sign up as well, although they had not been directly addressed. I know about the possibilities to restrict via domain, but feel its rather inconvenient. The 'invalidate-link' feature is also of no help in that sense, because you never know when your directly invited user has signed up.

    Is this going to be changed in a future version?

    02 Jun 2014
    1. User avatar

      Rachel Robins [Atlassian Tech Writer]

      Hi Christian, I'm not aware of any plans to change this functionality in the near future. Feel free to raise a  Feature request about this. 

      02 Jun 2014
  6. User avatar


    How do you restrict the new user to a specific JIRA project and specific confluence place?

    I tried creating a new group PROJECTXYZ-User and putting the new user in that group, but they are having trouble logging in?


    14 Jul 2014
    1. User avatar


      Right I've figured it out for my needs. 

      You must keep the default roles jira-users and confluence-users to enable the user to even use both those applications.

      Then, I created some new groups for our users (mycompany-users, and mycompany-developers), and then new groups for each project I want to grant access to separately (project-xyz).

      Then, change each project (and confluence space) roles to set the groups mycompany-xxx for every project, and the project-xyz for projects I want to expose.

      Finally, when I invite / create a new user, I give them either the mycompany-xxx groups, or I give them the project-xyz group.


      15 Jul 2014
  7. User avatar

    Ioan-Alexandru Drăgan

    Is there a way to configure restricted domains for sub domains:

    • I have in list
    • email adresses cannot registrer

    Can I use some wildcards since there are so many subdomains that it is difficult to manage manually

    17 Oct 2014
  8. User avatar

    Milo Grika

    These screen shots do not represent what I'm seeing. More importantly, I can no longer create a new user without sending an invite.

    18 Nov 2014
    1. User avatar

      Giles Brunning [Atlassian Technical Writer]

      Hi Milo,

      Are you using the Server or Cloud version of Confluence? If it's the Cloud version, the documentation is here.

      18 Nov 2014
  9. User avatar

    John McGehee

    I see no Invite Users or Add Users in Confluence Server 5.7.1.  Where are they?

    I am successfully using JIRA 6.4 user directory (read only).  Still, as a standard precaution, I need to create a Confluence Internal Directory administrator account so I can always log in to Confluence even if something goes wrong with JIRA User Directory.

    I tried moving Confluence Internal Directory to the top of User Directories, but it did not give me the ability to add users.

    07 Apr 2015
    1. User avatar

      Giles Brunning [Atlassian Technical Writer]

      Hi John,

      I'd say you've probably got External user management ticked in  > General ConfigurationSecurity ConfigurationIf you un-tick that, you should get the add/invite users options back.

      If you need another solution, I'd recommend you contact support so they can work through it with you.

      10 Apr 2015
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