Upload attachment function does not work in editing mode

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Problem

  • Unable to upload attachments from the Editor either via:
    • Edit page > Insert > Attachment
      or
    • Edit page > Insert > Image
    • You'll get the following error message:

      Could not upload the file to Confluence. The server may be unavailable.

      Note that sometimes the attachment will upload despite the warning.


  • However, you can successfully upload attachments from:
    • Tools > Attachments > Attach File

The following appears in the atlassian-confluence.log:

012-09-18 19:06:10,170 ERROR [http-8090-4] [atlassian.confluence.servlet.ConfluenceServletDispatcher] serviceAction There is no Action mapped for namespace /confluence/pages and action name attachfile
 -- url: /confluence/pages/attachfile.action | userName: florianmayer | referer: http://atlassian.net:8090/pages/createpage.action?spaceKey=ds&fromPageId=121962498
2012-09-18 19:07:19,242 ERROR [http-8090-4] [atlassian.confluence.servlet.ConfluenceServletDispatcher] serviceAction There is no Action mapped for namespace /confluence/pages and action name attachfile
 -- url: /confluence/pages/attachfile.action | userName: florianmayer | referer: http://atlassian.net:8090/pages/createpage.action?spaceKey=ds&fromPageId=121962498
2012-09-18 19:09:18,465 ERROR [http-8090-4] [atlassian.confluence.servlet.ConfluenceServletDispatcher] serviceAction There is no Action mapped for namespace /confluence/pages and action name attachfile
 -- url: /confluence/pages/attachfile.action | userName: florianmayer | referer: http://atlassian.net:8090/pages/createpage.action?spaceKey=ds&fromPageId=121962498

Cause

-The configured base URL does not match the URL you use to access Confluence via the browser. For example, you access Confluence via http://atlassian.net:8090 while the configured base URL from Confluence Admin > General Configuration is http://atlassian.net/confluence

-There is also a known bug. Follow its progress here:  CONF-28564 - Getting issue details... STATUS

-This has also been reported in legacy versions of Confluence (e.g. Confluence 5.6.X) caused by the Brikit Theme Press. 

Workaround

Enable Safe-Mode and see if the upload functionality works after disabling third party add-ons. 

Resolution

-Ensure that the configured base URL must match the URL you use to access Confluence via the browser. Update the base URL from Confluence Admin > General Configuration.

 

Last modified on Nov 15, 2018

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