LDAP Error Code 50

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Problem

Crowd is configured with an LDAP user directory. Unable to make changes to the user's account.

Upon trying to configure or change a user's name or properties the following appears in the atlassian-crowd.log:

2013-06-19 12:55:15,678 http-bio-8081-exec-1 ERROR      [500ErrorPage.jsp] Exception caught in 500 page org.springframework.ldap.NoPermissionException: [LDAP: error code 50 - 00002098: SecErr: DSID-03150BB9, problem 4003 (INSUFF_ACCESS_RIGHTS), data 0
]; nested exception is javax.naming.NoPermissionException: [LDAP: error code 50 - 00002098: SecErr: DSID-03150BB9, problem 4003 (INSUFF_ACCESS_RIGHTS), data 0
]; remaining name 'cn=jira,ou=users,ou=mybusiness,dc=local'
com.atlassian.crowd.exception.runtime.OperationFailedException: org.springframework.ldap.NoPermissionException: [LDAP: error code 50 - 00002098: SecErr: DSID-03150BB9, problem 4003 (INSUFF_ACCESS_RIGHTS), data 0
]; nested exception is javax.naming.NoPermissionException: [LDAP: error code 50 - 00002098: SecErr: DSID-03150BB9, problem 4003 (INSUFF_ACCESS_RIGHTS), data 0
]; remaining name 'cn=jira,ou=users,ou=mybusiness,dc=local'
	at com.atlassian.crowd.embedded.core.CrowdServiceImpl.updateUser(CrowdServiceImpl.java:329)
	at com.atlassian.crowd.embedded.core.DelegatingCrowdService.updateUser(DelegatingCrowdService.java:90)
	at com.atlassian.crowd.embedded.core.FilteredCrowdServiceImpl.updateUser(FilteredCrowdServiceImpl.java:43)

Cause

This error is a permissions configuration issue on the LDAP bind user account.

Resolution

Your LDAP administrator will need to grant the LDAP bind user the permissions required to edit attributes relevant to Crowd (email, display name, etc). Exactly how this is set will vary depending on what type of LDAP server you are using.

Please verify that the LDAP directory was configured with the proper permissions as in Configuring an LDAP Directory Connector

Last modified on Nov 2, 2018

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