Importing Tempo data into Assets

Here are some use cases when you'd want to import Tempo Accounts into Assets:

• Importing the Tempo Customers into Objects allow you to use Assets as a single source of truth, so you may use the Customer Object to reference related Contracts (objects), Service Levels (as objects) and so on. Other Customer related objects can reference or be referenced by the same Customer object.
• Based on the Customer Objects' Attributes, you can set the customer portal to respond dynamically. For example, a customer can only request services they're entitled to, or block services if the Contract with the customer has expired.

Post function

Set a Tempo Account from an Assets Custom Field:
The Assets - Tempo integration allows you to import the Tempo Accounts information into Objects, making the Account details visible. You can customize the object to display any additional information if required.
You can select the Tempo Account Object in an Assets Custom Field, and use this post function to set the Tempo Account custom field with the corresponding Tempo account. This allows you to take advantage of the imported information and extend it. For example, filter Jira issues by any attribute of the account, like, all Issues assigned to a Tempo Account with a specific user as its owner. 

Import type settings

There are no specific import type settings for this import type

Object type mapping configuration

Predefined structure and configuration

This import module type provides an implementation of predefined structure and configuration.

Below are screen shots on the how it looks in Assets.

 Below you will find all predefined data for each object type. This can be changed for your requirements!

Tempo Account

Attribute	Type	Identifier	Description
Name	TEXT		The name
Tempo Id	INTEGER		The id
Tempo Key	TEXT		The key
Global	BOOLEAN		If global
Monthly Budget	Integer		Monthly budget
Lead	USER		The account lead
Contact	USER		The contact lead
Customer	OBJECT		The Tempo Customer
Category	OBJECT		The Tempo Category
Status	STATUS		The status
Linked Projects	PROJECT		Any linked projects

Tempo Customer

Attribute	Type	Identifier	Description
Name	TEXT		The name
Tempo Id	INTEGER		The id
Tempo Key	TEXT		The key

Tempo Categories

Attribute	Type	Identifier	Description
Name	TEXT		The name
Tempo Id	INTEGER		The id
Tempo Key	TEXT		The key
Category Type	OBJECT		The Category Type

Category Type

Attribute	Type	Identifier	Description
Name	TEXT		The name
Tempo Id	INTEGER		The id
Color	TEXT		The color