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Managing shared filters

Configuring global settings

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A filter is a saved issue search. JIRA users can create and manage their own filters and filter subscriptions.

A shared filter is a filter whose creator has shared that filter with other users. When a shared filter is created by a user, that user:

  • Initially 'owns' the shared filter.
  • Being the owner, can edit and modify the shared filter.

JIRA administrators can change the ownership of any user's shared filter, which allows the shared filter to be edited and modified by its new owner.

Note: For all of the following procedures, you must be logged in as a user with the JIRA Administrators and JIRA Users global permissions.

On this page:

If shared filters are Shared with the public this allows public access to certain information on your site. If you want to prevent people who aren’t logged in from viewing this information and limit access to your logged in users only, remove public access to these filters. See Control anonymous user access.

Changing the ownership of a shared filter

Before changing the ownership of a shared filter, ensure that you inform the shared filter's current owner of your intentions.

  1. Choose > System. 
  2. Select Shared Filters to open the Search Shared Filters page.
  3. Enter your search criteria into the 'Search' field and click the 'Search' button. A list of shared filters matching your search criteria is shown below. Each shared filter indicates its:
    • Current owner — this is originally the user who created the shared filter
    • List of shares applied to the shared filter by its owner
    • Popularity — the number of users who have selected that shared filter as a 'favorite'.
  4. Click the 'cog' icon to the right of the shared filter whose ownership you wish to change and select 'Change Owner'.
  5. In the 'Change Owner' dialog box, enter the username (or name) of the user who will become the new owner of the shared filter.
  6. Select the appropriate user from the drop-down list and click the 'Change Owner' button.

(info) Please note:

  • A shared filter can only be edited by the shared filter's owner. The owner of a shared filter can only modify that filter's shares and search criteria too.
  • You cannot change the ownership of a shared filter to a user who:
    • already has a shared filter with exactly the same name, or
    • does not have permission to view the shared filter.

Deleting a shared filter

Before deleting a shared filter, then out of common courtesy, ensure that you inform the current owner of the shared filter of your intentions.

  1. Choose > System. 
  2. Select Shared Filters to open the Search Shared Filters page.
  3. Enter your search criteria into the 'Search' field and click the 'Search' button. A list of shared filters matching your search criteria is shown below. Each shared filter indicates its:
    • Current owner — this is originally the user who created the shared filter
    • List of shares applied to the shared filter by its owner
    • Popularity — the number of users who have marked that shared filter as a 'favorite'.
  4. Click the 'cog' icon to the right of the shared filter you wish to delete and select 'Delete Filter'. The 'Delete Filter' dialog box is shown.
    • The number of users who have marked the shared filter as a favorite is specified in this dialog box.
    • If any subscriptions are associated with this shared filter, a numbered link is provided leading to a page which indicates the shared filter's current subscribers.
  5. If you are happy to proceed, click the 'Delete' button to complete the action.
Last modified on Nov 26, 2019

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