Support policies
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- Re-indexing after major configuration changes
- Upgrading Jira Data Center on AWS
- Configuring advanced settings
- Optimizing custom fields
- Archiving an issue
- Managing custom fields
- Using the issue collector
- Analyzing the usage of custom fields
- Limiting the number of issues returned from a search view such as an RSS feed
- Performance and scale testing
Welcome to the support policies index page. Here, you'll find information about how Atlassian Support can help you and how to get in touch with our helpful support engineers. Please choose the relevant page below to find out more.
- Bug fixing policy
- New features policy
- Security Bugfix Policy
- Find your Bitbucket Support Entitlement Number (SEN)
To request support from Atlassian, please raise a support issue in our online support system. To do this, visit support.atlassian.com, log in (creating an account if need be) and create an issue. Our friendly support engineers will get right back to you with an answer.
Last modified on Mar 16, 2022
In this section
Related content
- Re-indexing after major configuration changes
- Upgrading Jira Data Center on AWS
- Configuring advanced settings
- Optimizing custom fields
- Archiving an issue
- Managing custom fields
- Using the issue collector
- Analyzing the usage of custom fields
- Limiting the number of issues returned from a search view such as an RSS feed
- Performance and scale testing
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