When you upgrade or renew your JIRA license, you will receive a new license key. You will need to update your JIRA server with the new license key.
You can access your license key via http://my.atlassian.com
To update your JIRA license key:
- Log in to JIRA as a user with the 'JIRA System Administrators' global permission.
- Choose > System. Select License to view your existing JIRA license details.
Keyboard shortcut: 'g' + 'g' + start typing 'license'
- Paste your new license into this box.
You can retrieve existing licenses or generate an evaluation one by clicking the 'My Account' link.
- Click the 'Add' button to update the JIRA installation with the new license.
Screenshot : License Details
Do you have a user-limited license?
If you have a user-limited license (such as a starter license), then the user limit of your license will be displayed on the 'License Details' page. This field is periodically refreshed, but you can retrieve the latest user limit by clicking the 'Refresh' button.
Reducing your user count
You may want to reduce your user count in JIRA if you have exceeded your user count or if you want to change to a lower-tier license to reduce costs. For instructions on how to do this, see How do I reduce my user count in JIRA.
Note, if you exceed the user count allowed by your JIRA license, your users will not be able to create issues.